Published on March 13, 2014
www.ct-solutions.com/zendesk Zendesk CTI Connector Eddie Steede
www.ct-solutions.com/zendesk CT EaziPopper – What is it? It populates the Zendesk CRM with the information of the incoming call Ringing Connected
www.ct-solutions.com/zendesk Screen Pop with “click to Dial”
www.ct-solutions.com/zendesk CT EaziPopper uses E164 format for numbers E164 is the international format for telephone numbers. - E.g, E164 format is +16137635555 We have created a new custom field “full phone number” We convert the standard number field to E164 and store in it in the “full phone number” field. - E.g. 613-763-5555 is stored as +16137635555 Our algorithm work for both International & US numbers Our algorithm takes care of local PABX settings Telephone Number Format If a customer raises issues about "our phone numbers are all messed up” Don’t worry, we have it covered
www.ct-solutions.com/zendesk CT EaziPopper Roadmap (Zendesk CTI Connector) Cisco Cisco Agent Desktop. Available now. Cisco Finesse - Available April 2014. Cisco CTios. - Available as custom project Avaya Avaya Agent Desktop. - Available May 2014 (sooner if demand).
www.ct-solutions.com/zendesk Locations NEW HAMPSHIRE OFFICE IRELAND R&D LAB Global support that can be customized to meet the requirement Contact: Eddie Steede Email: email@example.com
www.ct-solutions.com/zendesk D Contact: Eddie Steede Email: firstname.lastname@example.org
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ZenDesk Screenpop CTI Connector CT EaziPopper populates your Zendesk CRM with the information of the incoming caller which reduces call handling time ...
Zendesk satisfaction-report. by enrique-ntlgns. on Dec 02, 2014. Report Category: Documents. Download: 0 Comment: 0. 715. views. Comments. Description .
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