Published on March 13, 2014
www.ct-solutions.com/zendesk Zendesk CTI Connector Eddie Steede
www.ct-solutions.com/zendesk CT EaziPopper – What is it? It populates the Zendesk CRM with the information of the incoming call Ringing Connected
www.ct-solutions.com/zendesk Screen Pop with “click to Dial”
www.ct-solutions.com/zendesk CT EaziPopper uses E164 format for numbers E164 is the international format for telephone numbers. - E.g, E164 format is +16137635555 We have created a new custom field “full phone number” We convert the standard number field to E164 and store in it in the “full phone number” field. - E.g. 613-763-5555 is stored as +16137635555 Our algorithm work for both International & US numbers Our algorithm takes care of local PABX settings Telephone Number Format If a customer raises issues about "our phone numbers are all messed up” Don’t worry, we have it covered
www.ct-solutions.com/zendesk CT EaziPopper Roadmap (Zendesk CTI Connector) Cisco Cisco Agent Desktop. Available now. Cisco Finesse - Available April 2014. Cisco CTios. - Available as custom project Avaya Avaya Agent Desktop. - Available May 2014 (sooner if demand).
www.ct-solutions.com/zendesk Locations NEW HAMPSHIRE OFFICE IRELAND R&D LAB Global support that can be customized to meet the requirement Contact: Eddie Steede Email: firstname.lastname@example.org
www.ct-solutions.com/zendesk D Contact: Eddie Steede Email: email@example.com
Our Zendesk experts, along with a global ecosystem of partners we love and trust, will help guide and enhance your Zendesk experience. Whether managing ...
CT EaziPopper CTSolutions1 ... Zendesk screenpop integrated with Cisco. ... Zendesk to Cisco Finesse CTI Connector - Duration: 1:13.
ZenDesk Screenpop CTI Connector CT EaziPopper populates your Zendesk CRM with the information of the incoming caller which reduces call handling time ...
Zendesk satisfaction-report. by enrique-ntlgns. on Dec 02, 2014. Report Category: Documents. Download: 0 Comment: 0. 715. views. Comments. Description .
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