Published on March 7, 2014
Template for team managers firstname.lastname@example.org
52 weeks, 252 workdays, 2016 working hours passed, while: X requests were processed X phone calls were handled X new people joined the team: X people were promoted: email@example.com
Holiday preparations Next year’s schedule firstname.lastname@example.org
„What I have learned this year” exercise for „low workload” days at the end of the year For those who work on X day, when the workload is low Summarize and send me the same day „What I have learned this year” A summary about what you learned, from the courses you went to. The aim is to give an idea or maybe some guidance to others for the courses/possibilities for next year, as well as get the best out of this day. The format can be: very simple, just a few senteces, or can be very creative (a poem, ppt slide(s), a song) or anything in between. The writer of the most creative/nicest summary will receive a small prize and can present the work on the next department meeting (optional). email@example.com
„Let’s see what happened” exercise to review the main business events of the team Form 4 groups. Each group will represent one quarter of the year Each group will receive 3 pieces of paper with some information (small details from the monthly reviews, about some milestones achieved) Discuss within your group which month the pieces belong to, within your quarter (in max. 5 minutes) Let’s see and check together if we managed to put together what happened this year! firstname.lastname@example.org
Q1 Q2 Q3 Q4 email@example.com
SLA results Volumes, trends firstname.lastname@example.org
„Let’s see what happened with you” exercise to review the main personal events of the team Form 4 groups. Write a poem, draw or write or act out a story or a tale incorporating one remarkable moment, achievement or nice memory from the year from each of you. It should be one story, and each of you should incorporate – so that we can properly recap the year from a personal point of view Let’s see and check together if we manage to put together what happened to you this year email@example.com
Successful audit Process improved Team award Customer meeting Project supported Six sigma Business roundtable Process simplified New training programme Department achievement firstname.lastname@example.org
What the manager did over the year: Actions done in order to smoothen the operations Projects Follow-up on employee concerns, iniatives Developments email@example.com
„Thank you kindly for your support throughout the past year, it has been of such high quality and we are all very grateful for this.” „Perfect service. Thank you” „Great support as always” firstname.lastname@example.org
X – helped to improve the process Y – trained all our newcomers Z – participated in a project with excellent results Special thanks to the Team Leaders for their dedication, hard work and support to all! email@example.com
"Many of us are more capable than some of us . . . but none of us is as capable as all of us!" Tom Wilson firstname.lastname@example.org
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