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Published on September 29, 2015

Author: BrandyCoullier

Source: slideshare.net

1. Brandy Coullier 118 S.Ivy Ave.,Henrico,VA 23075 804.855.7635 bscoullier@gmail.com Education  Universityof Richmond - Richmond,Virginia(present) HumanResourcesManagement  J. SergeantReynoldsCommunityCollege- Richmond, Virginia(2014 - 15) Accounting/Business  VirginiaCommonwealthUniversity- Richmond,Virginia(2003 - 04) Criminal Justice  RadfordUniversity - Radford,Virginia(2001) Anthropology o AcademicAchievements: 3.75 G.P.A.,Top10% of Class(2014 - 15), "Dean'sList" Recipient(2001,2003, 2014, 2015), Phi ThetaKappa Honor SocietyMember(2014 - 15). Committee PositionsHeldand VolunteerWork:  RoomParent(2009-11)  P.T.A.Member/Volunteer/CommitteeCo-Chair(2009-present)  Girl Scout ParentVolunteer(2010-present)  O.S.H.A Coordinator(2014-15)  ChristmasMother- Chair(2015)  SafetyCommittee - Member(2015)  RiskManagementCommittee - Member(2015) Experience June2015 - Present BusinessSupportSupervisor Henrico Area Mental Health & DevelopmentalServices Henrico, Virginia  Assistsindevelopingthe agency'sannual budget,estimatingexpendituresforthe fiscal yearand coordinatingbudgetpreparationandsubmittal.  Keepsfinancial recordsforagencybypostingdatato ledgersshowingfundsapprovedforthe fiscal year,those appropriated,transferredandexpended.  Authorizesinvoices,IDT'sandpurchase orders,incontrol of office expenditures.  Receivescashandreceiptsandensuresproperrecord-keepingandsafekeeping.  AttendsbudgethearingsandBoardandcommissionmeetingsasdirectedtoprovide,asmaybe appropriate,informationonandsupportforagencyrequests,programsandpolicies.  Supervisesclerical staff,withdutiestoinclude selection,training, staffing, evaluationand discipline.  Providesqualitybusinesssupportservicesinfrontdeskprocedures,financial services/insurance issues,revenue collection,medical recordsanddataentry  Preparestime reportingforagency.  Coordinatesrecord-keepingandrecordsmaintenance inaccordance withneedsand requirementsof agency.

2.  Conductstrainingsessionsforclerical orotherstaff onagencyprocedures,formsandpolicies and providesfollow-upand/orindividualtrainingonanas neededbasis.  Compilesoffice operatingstatisticsforinternal andexternal reporting.  Routinelymonitorsprocessesandqualityassurance checkstoensure dataintegrityand compliance.  Overseesthe collectionof co-payfees,managingthe cashbox andassuresbi-weekly depositionsoccurinaccordance withCountyandAgencypolicies.  Knowledgeable of administrative practicesandproceduresandtheircorrelationwithbusiness and accountingprocedures.  Effectivelyorganizesanddelegatesdiverseworkassignmentsbyutilizingsupervisoryskillsets. January 2014 - June2015 OfficeManager/InsuranceCoordinator Sarah M.Dowdy D.D.S.,P.C. Richmond,Virginia  Solelyresponsible foraccountsreceivable/payable andotherfinancial transactions,which includedbutwere notlimitedto;insurance claimsubmission,patientbilling/collections, applicationof insurance andpersonal paymentstoappropriate accounts,the investigationand issuance of over-paymentstobothpatientsandtheirinsurance companies,pre-determination of benefits,appealingclaims,insurance verification,anddailydeposits.  Establishedandimplementedasystematicmethodologytotrack,identifyanderadicate erroneoussubmissionsandchargeswhichresultedindecreasingthe companieswriteoffsand adjustmentsby91%.  Usingthe same methodology,Iwassuccessful indecreasingthe companies’accountsreceivable (55%); while simultaneouslyincreasingproduction(29%),volume(47%) andthe amountof moniescollected (64%).  Responsible forkeepinganinventoryof andpurchasingall administrative officematerials necessarytoensure dailyoperations;oftenresultinginsuccessful rate negotiationswithvarious vendorstoensure the companiesallottedoverheadcostsremainedwithinbudget.  Assistedinthe recruitment,interviewing,trainingandhiringof new staff.  Keyand creditcard holderforthe establishment.  Processedandinterpretedendof day,endof monthand endof year reports;toboth forecast and compare projectedcompanygrowthbasedonmonthlyandyearlystatistics.  Createdthe companiesProtocol andProcedures,HazardousWaste,BloodbornePathogenRisk and Exposure,andPersonal Protective Equipmentmanualswhiledesignatedthe companies' O.S.H.A coordinator.  Servedasa liaisonbetweenthe businessanditsFacilitiesManagementTeamtosubmitwork orderswhenneeded.  PerformedbasicITfunctionsforthe companyto resolve software,networking,telephone, printerandotherrelatedoffice equipmentissues.

3. December 2005 - July 2011 AssistantOfficeManager D. Courtney ChapmanD.D.S. Richmond,Virginia  Responsible forall accountsreceivable;includingthe sendingof patientstatements,medical and dental insurance claimsubmissionsandpre-authorizations,collectionaccounts,the posting of personal andinsurance paymentstoappropriate patientaccounts andinsurance verification.  Verifiedandcalculatedemployee payroll.  Maintained,orderedandreplenishedfrontoffice inventory.  Investigatedaccountledgerstodetermine the source andvalidityof anyoverpaymentsand reimbursedthe appropriateparties if creditbalanceswere accurate.  PerformedbasicITfunctionsforthe companyto resolve software,networking,telephone, printerandotherrelatedoffice equipmentissues.  Ensuredqualityassurance measureswere adheredtowhentotalingdailydeposits andwhen depositingthe fundsintothe businessescheckingaccount.  Responsible forinvestigatingand"closingout"the daily,monthly,andendof yearproduction and financial reports.  Key-holderof establishment.  Taskedwithpre-interviewingpotential new hires,terminatingemployeesandacquiringback-up staff viatempagencieswhenneeded.  Performedlimiteddental assistingduties,suchas;administeringprophylaxisandtopical fluoride treatments,obtaininganddevelopingbitewingandpanoramicradiographs,and documenting/transposingthe doctor'sfindingsintotheirpatientrecordsduringexaminations. August2000 - September2003 AssistantGeneralManager Mulligan'sSportsBar and Grille Mechanicsville,Virginia  Supervisedandmanagedastaff of over25 employees.  Workedcloselywithfinancial personnel toensure theyadheredtobudgetlimitations.  Responsible forthe recruitment,interviewing, hiring,training,andschedulingof staff.  Createdan employee trainingmanual toensure thatthe staff were bothknowledgeableand helpful tothe patronsinwhichtheyserved.  Workedcloselywithothermanagementpersonnel tomarketandadvertise promotional events, includingthe procurementandcompensationof live entertainment.  Keyand passcode holderof establishment,securitycompanypointof contact.

4. AcknowledgmentsandAccreditations  Fifteenyearsof effective andefficientbusinessmanagement,customerservice,accountingand money managementexperience.  Received21.5ContinuingEducationcreditsin2014, for attendingthe followingcourses: o MSDS Bloodborne Pathogens - LindaCannon o CodingErrors and Insurance Administration - Dr.CharlesBlair o SterilizationProtocol - Hu-Friedy o ImplantDentistryToday - Dr. AldoLeopardi &CynthiaBollinger o How to Rock Your CommunicationandImage - AnastasiaTurchetta,RDH o AmericanHeartAssociationBLSforHealthcare Providers(CPRandAED) certified.  Proficientknowledge of all Office 365 products;Word,Excel,PowerPointandAccess.  ExperiencedwithEagleSoft,Dentrix, DOX,Anasazi/Cerner, Oracle,andPattersonImaging software systems,inadditionto DemandForce,SolutionReach,andLighthouse360 patient managementsystems.

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