Published on March 5, 2014
WMS Applications Consultant Function Profile 2/18/2013
WMS Applications Consultant Position Summary Working as part of a project team, apply logistics experience, application expertise and industry best practice to deliver a solution that will assist customers to maximise their operation and achieve ROI. NOTE: This position is not static and will be revised as the needs of the business evolve. Reports To WMS Director with day to day project reporting to Project Manager or Senior Consultant as applicable Achieve net realisation target of 80% Ensure adherence to REPL best practice guidelines and project methodology Achieve consistent feedback from customer training with overall average rating of 3 or lower (where 1 = Excellent) Ensure adequate system testing of customer specifications as measured by level of issues identified during customer-owned testing Key Performance Indicators For new hires, ensure induction programme is completed within timeframe as agreed with the Line Manager 1. Assess requirements, operational flow and design solution. Work with clients to define requirements within project scope, documenting “as is” and “to be” processes. Map functional requirements ensuring non-standard functionality identified and logged, develop best-fit model and identify gaps Identify barriers to productivity and provide cost benefit analysis and change impact assessments Version 1.0 Essential Responsibilities / Duties Create solution design ‘blueprint’ Updated: 05/03/2014 09:49 Page 1 of 5
WMS Applications Consultant Specify requirements for development and integration specialists 2. Implement solution Assist client implementing “to be” processes Create system documentation for all configured elements Log and manage issues Assist clients with functional/unit testing and end-to-end/CRP testing of solution Assist with migration of solution to production environment Support go-live and roll-out of solution Execute training to both internal and to clients 3. Reporting Experience / Qualifications Complete timesheets, expenses and other administrative reports in accordance with the requirements laid down by REPL and/or the Client Provide regular progress/status reports to REPL project management Typically 2 plus years’ experience in software solutions and life cycle within the supply chain industry. Working knowledge of RedPrairie WMS and associated products ICT applications experience Logistics experience gained within warehousing preferred Version 1.0 Bachelor degree or equivalent business experience. Technical Skill Requirements (non- Knowledge of supply chain and warehouse management principles and practices. Basic Knowledge of the following Operating Systems; Windows, Unix, Linux is desirable but not essential Updated: 05/03/2014 09:49 Page 2 of 5
WMS Applications Consultant Places self in role of customer to assess acceptability of proposals and solutions Proactively questions Keeps commitments made to customers Accepts criticisms of services, system functionality or delivery nondefensively Gives more help to customers than is expected and keeps customer informed of progress Personal Management Guided by objectives of the project Co-ordinates activities with team members to achieve deadlines and results Independently gathers information. Adjusts to multiple demands and shifting priorities Accepts responsibilities for results of actions, monitors personal achievement against the project plan Recognises when an issue should be referred and does so in timely manner Can distinguish between critical and more routine issues. Communications Version 1.0 Excellent written, verbal and non-verbal communication skills Fluency English and preferably a second language Additional Skills / Behaviours Required Conveys information in a concise and professional manner. Gathers information by asking questions in a non-threatening way Judges when appropriate to make an intervention in meetings Supports proposals with sound data or illustration, consistent layout of reports and presentations following RP standards. Demonstrates understanding by summarizing responses /contributions Asks effective questions and solicits feedback to understand needs Professional attitude and appearance commensurate with the role of a consultant. Updated: 05/03/2014 09:49 Page 4 of 5
WMS Applications Consultant Willingness to travel national and international when required. Willingness to work outside office hours when required (weekends by exception) Version 1.0 Work Environment Ability to organise personal work time around client availability, travel requirements and other constraints in order to meet time objective. Updated: 05/03/2014 09:49 Page 5 of 5
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