Published on October 3, 2009
WiTech Fast Deployment WiMAX CSNTM October 2009
WiMAX Forum Network Reference Model (The Theory)
Moving Into Reality The WiMAX Forum NRM is an important “reference”, but isn’t enough 1. Focusing primarily on the radio access infrastructure can bring troubles 2. The CSN Is Not a “Second Step” Matter! There isn’t certified interoperability inside the Core Network Building the Connectivity Service Network (CSN) is a critical piece of the network deployment NMS AAA Subscriber and Service Management Policy Function Rating Provisioning Billing DNS/DHCP Customer Care Application management CRM HA
Deploying a CSN – Some Possible Issues Unproven interoperability. Malfunctions at commercial launch Customers can be more sophisticated than expected Costs can be higher than planned Unexpected customer ramp-up can take by surprise Wrong level of system granularity Limited support for the commercial channels
WiTech Fast Deployment WiMAX CSNTM – First Step Starting with WiTech WROP|Suite
WiTech WROP|Suite The Access & Service Management Platform for Your Growth
WiTech WROP|Suite Carrier-class Access & Service Management solution framework for fast moving broadband network operators and service providers Scalable Modular Secure Reliable Affordable Allows to deploy and manage wireless and wireline access networks with advanced features for Access Control (AAA) Service Definition and Provisioning Rating and Mediation Retail and Wholesale value chain management Logging and Reporting
Full Featured (1/2) Comprehensive support of different types of Broadband Wired and Wireless Access Services/Applications networks xDSL, WiFi Hot Spot, HiperLAN, Fixed and Mobile WiMAX, … Authentication protocols UAM, PPPoE, PAP, EAP with EAP-MD5, EAPSIM, EAP-TLS, EAP-TTLS, EAP-PEAP, Cisco LEAP EAP sub-types, … Services Fixed Access, Nomadic Access, Portable Access, VoIP, IP-Centrex, Mobile VoIP, … Broadband Access Networks Metering and Charging Flat, Prepaid, Postpaid, Single Access Accounting, Advanced VoIP Rating, … Fiber Optic
Full Featured (2/2) Support of different business models thru the support of extended, multilevel value chains Integrated NMS (Network Monitoring System) Supporting SNMPv1, SNMPv2c, SNMPv3 Outage, Event/Notification, Performance Management
WiTech Platforms are Natively Connectable to the Intalio|BPM WROP|Suite and TelcoGIS|Suite are equipped with a dedicated connector for the Intalio|BPM platform and together constitute the main building blocks of the WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM Intalio is the market leader in the Open Source, Java-based Business Process Management System (BPMS) segment WiTech is Intalio’s Platinum Partner focused on the Telecommunications Industry
Architecture – Functional Overview WROP|Suite Engines DHCP NMS DNS Access Control Wholesaler (AAA/Radius) Web User Interface VNO/Reseller FBWA WiFi End Customer xDSL Data Base API Value Chain FO VoIP Provisioning Security WiMAX Policy Report Access & Service Rating Mediation Modules (CDR) API Intalio|BPM Connector
Typical Deployment - Multi-technology Scenario Fiber Optic
Access Control (AAA/RADIUS) AAA (Authentication, Authorization and Accounting) conformant with RADIUS protocol Authentication: digital data identity verification Authorization: privileges granting Accounting: network resources consumption tracking Supports request proxying, with fail-over and load balancing, as well as the ability to access many types of back-end databases. Different classes of Authentication requests can trigger access of different Authentication and Authorization databases (with cascaded fall back), and Accounting records can be simultaneously recorded in multiple different storage databases and directories. Complete support for RFC 2865 and RFC 2866 attributes All main authentication protocols are supported: EAP with EAP-MD5, EAP-SIM, EAP-TLS, EAP-TTLS, EAP-PEAP, and Cisco LEAP EAP sub-types, etc. Vendor-Specific Attributes for almost one hundred vendors, including BinTec, Foundry, Cisco, Juniper, Lucent/Ascend, HP, Microsoft, USR/3Com, Acc/Newbridge and many more
Access & Service Modules Interacting with AAA/RADIUS-DHCP-DNS and the Engines to fully manage network and service/application access and use Implemented as a separate, independent module for each type of network and service/application Enabling flexible configurations supporting combinations of multiple access technologies and application/services Fiber Optic
Data Base Central data repository for Web User Interface & API security Price lists Event logging Value chain’s user accounts End-Customers’ master data Data persistence Object Relational Model Java Persistence API Oracle’s Toplink Essentials TOPLINK Essentials Hibernate Deployable on any JDBC compliant RDBMS (certified with PostgreSQL and MySQL)
Engines – Policy & Provisioning Network & service/application independency Definition of different service levels, QoS and access rules Policies per single customer or per customer segment Effective service differentiation Repository of pre-provisioned network resources and templates of policies and service profiles and service levels allow separation between policy design and policy application one-click account activation
Engines – Rating & Mediation Rating Real Time metering and charging of Prepaid/Postpaid accounts with a powerful threshold-based rating algorithm based on Time (seconds) Traffic (Bytes) Telephony & Call Destination Fixed charges and connection set-up fees Bonuses. Enabling fraud protection and detection Mediation Creation of simplified CDR from event logs Data Export/Import through diverse formats CSV (Comma Separated Values) XML (extensible markup language) XLS (MS Excel)
Engines – Value Chain Tree-based multilevel value chain Wholesaler, VNO/Master Reseller, Reseller, End- Customer Support of different flavors of Wholesale (Carrier and White-Label) and Retail business models Management of the Business Partner & End- Customer Lifecycle Creation/Activation, Deactivation/Cancellation Usage Data collection Reporting
Engines – Security Role enforcement in the multilevel value chain Flexible and adaptable Management of security user profiles for both Web User Interface and APIs
Engines – Report Data extraction Data aggregation Data export PDF Email Web page XML XLS (MS Excel) Report Dashboards (with Business Object Xcelsius) Engine Reports … Events Log Mediation CDRs Rating Engine
NMS (Network Monitoring System) Supporting SNMPv1, SNMPv2c, SNMPv3 Trap Management for Real Time Alerting Load Balancing Support Discovery, Polling, Data Collection Outage, Event/Notification Management Advanced Performance/Availability Reporting Exporting Management Data in XML
Application Programming Interfaces All key functions are accessible through standard APIs Web Services (WSDL, SOAP) Java RMI remote interfaces Common management developed with the C.R.U.D. paradigm Create Add a new entity Read Read or search for a particular entity Update Modify an already existent entity Delete Disable or delete an entity Full exploitation of the Java EE 5 development platform
Web User Interface – Overview (1/2) All WROP core features can be accessed through a neatly organized and easy-to- use Web User Interface JavaServer Faces based AJAX enabled Model-View-Controller design pattern Totally decoupled from engines Can be deployed in any Java EE certified application server Customizable (themes, languages) Support for Sun’s OpenSSO-based Single Sign On
Web User Interface – Overview (2/2) Role based access control Different views and capability for different operational roles End-Customer VNO/Reseller Admin/Wholesaler (only personal info) (partial access) (complete access)
S Sample Web Site implemented leveraging the WROP|Suite’s set of APIs (easily customizable with logo and preferred color schema)
Sample Web Site – Managing Account - Login Allowing End-Customer to Enter Into Their Reserved Area to Manage Their Accounts
Sample Web Site – Managing Account – Recharging Credit Recharging Credit With Different Payment Options (Credit Cards / PayPal) or Using a Voucher The Customer can recharge the Credit available with a Voucher selecting one of his/her accounts. The Customer can, afterwards, rearrange the credit allocation among the different accounts with the “Manage Credit” function
Sample Web Site – Managing Account – Managing Credit Rearranging Credit Among the Different Accounts
Sample Web Site – Recharging Credit to Anybody For Example, Recharging Credit to Friend The new Credit purchased with a Credit Card/PayPal or with a Voucher will be assigned to the default account defined by the Customer with the “Preferences” function in his/her “My account” reserved area. The Customer can, at any moment, rearrange the credit allocation among the different accounts with the “Manage Credit” function in the “My Account” reserved area.
Sample Web Site - WiFi Hotspot Captive Portal Home Page Logging in
Sample Web Site - WiFi Hotspot Captive Portal Home Page Recharging Credit By default, all the Credit will be allocated to the WiFi Account. The Customer can, afterwards, rearrange the credit allocation among the different accounts with the “Manage Credit” function in the “My Account” reserved area of the main site.
WiTech Fast Deployment WiMAX CSNTM – Second Step Enriching the configuration with WiTech TelcoGIS|Suite
WiTech TelcoGIS|Suite The Geographical Information System Platform for Your Growth
WiTech TelcoGIS|Suite WiTech’s Web-based integrated GIS platform tailored to support Service Providers addressing key operational needs in multiple areas
Architecture – Functional Overview TelcoGIS|Suite
GUI – State-of-the-art, Portlet-based Implementation TelcoGIS GUI is built with standard Portlet technology and is natively pluggable into a Liferay-based Enterprise Portal Liferay is the world's leading open source portal platform powering portal solutions for leading enterprises around the world
Simplified Spatial Data Management Automation of key activities Import various format of Raster data Import Vector data Layer grouping and management Dynamic Spatial Queries ........
S Sample Web Site implemented leveraging the TelcoGIS|Suite’s set of APIs (easily customizable with logo and preferred color schema)
Sample Web Site - WiMAX Coverage Check (1/5) Going through a Guided Path from Checking Coverage to Selecting a Plan to Picking a Gear
Sample Web Site - WiMAX Coverage Check (2/5) Checking Coverage for All Types of Services by Address When “Not specified”, a default floor can be set by the Operator (normally, it Map is detachable and can is the Ground Floor) be made larger
Sample Web Site - WiMAX Coverage Check (3/5) Checking Coverage for a Specific Type of Services by Address & Floor, Plus Coverage Map
Sample Web Site - WiMAX Coverage Check (4/5) Selecting a Service Plan After Having Checked Service Coverage
Sample Web Site - WiMAX Coverage Check (5/5) Picking the Appropriate Gear After Having Selected a Service Plan, Then Subscribing On-line
Sample Web Site - WiFi Hotspot Finder
WiTech Fast Deployment WiMAX CSNTM – Third Step Applying the WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM
Traditional OSS/BSS Architecture Unfit to support the growing needs of today’s Telco Service providers!
Next-Generation OSS/BSS The OSS/BSS for Next-Gen Telco Service Providers need to support: multiple technologies/networks diverse services complex and interdependent charging principles convergent service definition, rating, billing and customer care All prominent Telco service providers worldwide have formalized in the widely-recognized TM Forum's NGOSS/eTOM guidelines that formal process definition, process repositories, and process engines are fundamental to implement Next-Gen OSS/BSS Business Process Management (BPM) is key, and the separation of business processes from software components is one of the core principles underlying it
The BPM Key Principle: Externalized Process Logic Problem: Embedded process logic in business systems/apps Agility barrier, expense GIS Solution: Decompose business systems into reusable modules (“services”) Billing CRM Expose process logic in a separate solution layer external to systems GW Compose process model in graphical tool Flowchart, accessible to business users ERP Systems / Applications Agile, easily changed Systems / Execute the model on BPM System Applications Connects to systems through standards- Process Model based integration BPM provides a great abstraction for building business systems
Functional View of a Modern BPM System (BPMS) Performance Management • Dashboards Integration • Analytics adapters • BAM Performance Business Data Systems CRM Process Modeling & Design Integration Framework • Flow Billing • Resources/cost • Data Process GIS • KPIs • Business Rules Engine ERP Business • Forms Rules • Simulation analysis Workflow ……. • Integration Human User User User User workflow
BPM – Life-Cycle and Standards Business Analyst Common BPMN Language IT Engineer BPEL & BPEL4People BPEL End User Workflow Systems
WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM (1/2)
WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM (2/2) Main Building Blocks BPM System Access and Services Management Platform GIS Based Integrated Platform Enterprise Content Management Portal
Intalio|BPM – Overview Integrated environment and set of tools for Business Process Management (BPM) Leader in the commercial Open Source Java-based BPMS segment Key features Technically based on SOA Processes are available as Web Services Supporting all key BPM standards BPMN, BPEL, BPEL4People Scalable Decreases process automation cycle Forms designer supporting XForms JEE certification Eclipse plug-in for designing and deploying processes Centralized configuration and control through administrative console Process versions CPU based licencing
Some Intalio Telco References 3U TELECOM AG - Germany Plexus SL - Spain Avaya - United States QuetzalX - France Cyberlink Internet Services - Switzerland R Cable y Telecomunicaciones Galicia SA - Spain France Telecom - France SITA - Switzerland GammaTelecom - United Kingdom Tel-Lab International Sdn. Bhd. - Malaysia Mobitel - Slovenia Telcordia - United States Nokia - United Kingdom Telenor - Norway Nokia Group Finland - Finland TeliaSonera Finland - Finland Nokia Networks Germany - Germany Vodafone Group Services Limited - United Kingdom Orange France – France Freemax - Italy Perceval - Belgium Worldspan - United States Full List of customer references at http://www.intalio.com/customers/industry-verticals/
BPM Life-Cycle and Standards Mapping of Intalio|BPM Enterprise Edition Main Components Intalio|Designer Intalio|Ajax Business Analyst Common BPMN Language IT Engineer Intalio|Server BPEL & BPEL BPEL4People End User Workflow Systems Intalio|BAM
Intalio|Designer Integrated Process Development Environment Powered by Eclipse Zero Code Process Design One-Click Process Deployment
Zero Code = Development Efficiency 1 BPMN box generates… 10 lines of BPEL code, which replaces… 100 lines of J2EE code.
Intalio|Ajax Integrated Development Environment (IDE) used for the development of real-time user interfaces Based on the open source version of TIBCO General Interface™ Enabling rapid creation of reliable Ajax applications, components and portlets, with the look and feel of desktop graphical user interface applications
Intalio|Server Engine Scalability Business Process Execution Native BPEL 2.0 Execution Performance Largest number of individual process activities modeled: 250,000 Largest number of process models deployed: 100,000 Largest number of concurrently running process instances: 250,000,000 Largest number of individual end-users per day: 100,000 Largest number of servers in clustered deployment: 1,000 Largest number of in-memory transactions per day and per CPU: 14,300,000 Largest number of persistent transactions per day and per CPU: 3,600,000oundtrip call to a WSDL web service from a BPEL process: 14 milliseconds
Intalio|ECM (Alfresco) Supporting the collaborative development of complex business processes, and letting users manage advanced document-centric workflow processes. Based on the Alfresco open source project
Intalio|Portal (Liferay) Allowing end users to manage daily workloads from a single interface. Integrated with the Workflow Framework of Intalio|Server and Intalio|ECM in order to provide direct access to any workflow tasks and documents Based on the Liferay open source project
Intalio|SAP Connector Can take any version of SAP, all the way back to SAP R/3 3.1i, and expose all BAPIs, IDOCs, RFCs, and ALEs as ready-to-use web services, for both inbound and outbound transactions. Can be configured from the Intalio|Designer in order to link it to a given SAP instance. All 150,000 transactions offered by SAP R/3 or mySAP are available directly, as well as custom ones developed by customers as web services, on the fly, without having to write any code.
WiTech’s Platforms are Natively Connectable to the Intalio|BPM WROP|Suite and TelcoGIS|Suite are equipped with a dedicated connector for the Intalio|BPM platform and together constitute the main building blocks of the WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM Intalio is the market leader in the Open Source, Java-based Business Process Management System (BPMS) segment WiTech is Intalio’s Platinum Partner focused on the Telecommunications Industry
Freemax Case Study
Freemax Operating Platform ERP
Freemax “From-Prospect-to-Bill” Process Implementation Modeled, designed and deployed with Intalio|Designer
Freemax Promoter’s Sample GUI
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