Why transparency is so important - my presentation at the 2014 SA Privacy Management Summit

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Business & Mgmt

Published on March 6, 2014

Author: pauljacobson

Source: slideshare.net


I presented at the SA Privacy Management Summit on 4 March 2014. I discussed themes relating to responsible data protection practices and focused on why transparency is so important and how it helps companies earn data subjects' trust.

Privacy Management Summit SA

Prevention is better than the cure (assuming there is a cure!)

You can’t undo data leaks

Responsible data protection practices can give you a competitive advantage … and help you achieve more of your objectives

Options Consent Legitimate interests Contract conclusion or performance

Transparency is your differentiator You have little to gain by hiding your activities

Poor data protection practices can have disastrous reputational consequences

Who do you trust?

POPI places much emphasis on security “A responsible party must secure the integrity and confidentiality of personal information in its possession or under its control by taking appropriate, reasonable technical and organisational measures …” - Section 19 “A responsible party must, in terms of a written contract between the 10 responsible party and the operator, ensure that the operator which processes personal information for the responsible party establishes and maintains the security measures referred to in section 19 …” - Section 21

Avoid court if you can It is a drawn out process and reputational harm is much more immediate and potentially more severe.

Identify breaches Fix vulnerabilities Be transparent and proactive

Adobe security breach October 2013 ! 2.9 million customers affected … ! Later admitted figure closer to 38 million customers … ! Possibly up to 100 million …

“The way to gain good reputation is to endeavor to be what you desire to appear” ! - Socrates

Thank you for your time.

@webtechlaw @pauljacobson Contact us at http://webtechlaw.com/contact

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