When Is Zultys A Good Fit What Qualifying Questions Can You Ask

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Information about When Is Zultys A Good Fit What Qualifying Questions Can You Ask
Technology

Published on August 17, 2009

Author: guest755177

Source: slideshare.net

Description

When Is Zultys A Good Fit What Qualifying Questions Can You Ask

When is Zultys a GOOD Fit ? A white paper by Pierre Kerbage VP of Sales: North America & Canada Pierre@Zultys.com (408) 328-5423 www.zultys.com When a client wants 15 or more workstationsWhen a client has multiple locations and wants a system that connectsWhen a client wants Find Me Follow Me or to be able to be connected at all timesIf client has an inbound call center and wants ACD or Advanced ACD with Call Reporting, Queuing , Wall boardingWhen a client wants IVRWhen a client wants Call Attached Data (CAD) and wants to track who is calling and notate notes through the company and then export itWhen client wants to maintain call control through Cell Phone TwinningWhen the client has Telecommuters (WITHOUT VPN) or employees that want to work from home (and cut costs on working in an office –i.e. Gas, Baby Sitting, Expensive meals, etc…)When a client needs a Soft PhoneWhen the client is requesting Exchange or Outlook IntegrationWhen a client has a CRM and needs it integrated with their phone systemWhen a client wants to cut COSTS by using SIP providersWhen a client wants to cut costs of LD by using SIP ProvidersWant to cut COSTS by using not having 2 wires to each desktop ( a CAT 3 and a CAT 5)When a client truly believes that his system is going to last 10 to 15 years and DOES NOT want to buy an 8 Track Recorder and does not want a Legacy/TDM System (just ask Nortel if that business model makes sense anymore)When a client is asking for redundancy/FailoverWhen a client is looking for 99.999% up timeWhen a client wants Call RecordingWhen a client wants Fax Server integratedWhen a client wants to dial from Outlook or from anywhere in the Web or any applicationWhen a client Wants a system that SCALES (to 10,000 users)Wants to be able to use their standard HOME phone as an “IP” phoneWhen the client wants Integrated Call Detail Reporting/AccountingWhen a client wants Unified MessagingWhen a client wants Secure Chat with loggingWhen a client is asking for a system that will GUARANTEE him to have the latest and greatest technology and protect him from obsolescence for the next 5 years !-24574510403840 When is Zultys NOT a Good Fit: When a client is not wired or does NOT wish to be wired for CAT 5e (We use the Phybridge Solution)When a client is already having problems with their Network Infrastructure and does not wish to resolveWhen a client just wants a small legacy TDM System and does not want/need/appreciate any additional functionality When a client has a budget of $2,000 or less or less than $100 per userWhen a client has no need or wants any advanced connectivity, CTI, etc…When a client ABSOLUTELY needs FULL multi-tenant functionality (multiple small virtual PBXs in one box)When a client needs to have more than 1000 users in one location (multiple locations are OK)When a client is requesting a LOT of Analog PhonesWhen a client is requesting a Hospitality (Hotel/Motel) system-24574510403840 to be integrated.

When a client wants 15 or more workstations

When a client has multiple locations and wants a system that connects

When a client wants Find Me Follow Me or to be able to be connected at all times

If client has an inbound call center and wants ACD or Advanced ACD with Call Reporting, Queuing , Wall boarding

When a client wants IVR

When a client wants Call Attached Data (CAD) and wants to track who is calling and notate notes through the company and then export it

When client wants to maintain call control through Cell Phone Twinning

When the client has Telecommuters (WITHOUT VPN) or employees that want to work from home (and cut costs on working in an office –i.e. Gas, Baby Sitting, Expensive meals, etc…)

When a client needs a Soft Phone

When the client is requesting Exchange or Outlook Integration

When a client has a CRM and needs it integrated with their phone system

When a client wants to cut COSTS by using SIP providers

When a client wants to cut costs of LD by using SIP Providers

Want to cut COSTS by using not having 2 wires to each desktop ( a CAT 3 and a CAT 5)

When a client truly believes that his system is going to last 10 to 15 years and DOES NOT want to buy an 8 Track Recorder and does not want a Legacy/TDM System (just ask Nortel if that business model makes sense anymore)

When a client is asking for redundancy/Failover

When a client is looking for 99.999% up time

When a client wants Call Recording

When a client wants Fax Server integrated

When a client wants to dial from Outlook or from anywhere in the Web or any application

When a client Wants a system that SCALES (to 10,000 users)

Wants to be able to use their standard HOME phone as an “IP” phone

When the client wants Integrated Call Detail Reporting/Accounting

When a client wants Unified Messaging

When a client wants Secure Chat with logging

When a client is asking for a system that will GUARANTEE him to have the latest and greatest technology and protect him from obsolescence for the next 5 years !

When a client is not wired or does NOT wish to be wired for CAT 5e (We use the Phybridge Solution)

When a client is already having problems with their Network Infrastructure and does not wish to resolve

When a client just wants a small legacy TDM System and does not want/need/appreciate any additional functionality

When a client has a budget of $2,000 or less or less than $100 per user

When a client has no need or wants any advanced connectivity, CTI, etc…

When a client ABSOLUTELY needs FULL multi-tenant functionality (multiple small virtual PBXs in one box)

When a client needs to have more than 1000 users in one location (multiple locations are OK)

When a client is requesting a LOT of Analog Phones

When a client is requesting a Hospitality (Hotel/Motel) system-24574510403840 to be integrated.

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