What's New in Esna Cloudlink for Cisco

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Information about What's New in Esna Cloudlink for Cisco
Technology

Published on March 16, 2014

Author: ucommunicate

Source: slideshare.net

Description

Esna Cloudlink™ 5.0 for Cisco® [What is Cloudlink video: http://hub.am/1eHPHFB]

Integrate Cisco Collaboration Solutions with Cloud Applications.

Collaborate faster and more effectively with Esna Cloudlink 5.0 [http://cisco.esna.com] for Cisco. With Esna Cloudlink you can easily access unified communications and collaboration tools like presence, instant messaging (IM), voice and video communication, click-to-call, call management, geo-location services and unified messaging inside cloud applications like Google Apps, Salesforce, Jive and IBM SmartCloud.

Esna Cloudlink leverages standards-based SIP, Cisco APIs and Cisco Jabber to connect these cloud applications with Cisco Unity Connection, Cisco Unified Communications Manager, Cisco WebEx, Cisco HCS and Cisco Business Edition 6000.

Esna Cloudlink 5.0 for Cisco What’s New

What’s New in Cloudlink 5.0 for Cisco Jabber and WebEx Collaboration in Google Drive Telepresence Booking in Google Calendar WebEx Integration with Salesforce and Jive Contextual Cisco collaboration enabled inside Drive and Docs Provision TMS resources automatically in Google Calendar iLink for WebEx actions within Salesforce and Jive

What’s New in Cloudlink 5.0 for Cisco Cisco Unified Messaging for IBM SmartCloud Web Extensions for Internet Explorer Esna Collaboration APIs for Developers Full UM synchronization to Lotus Notes on IBM SmartCloud (hosted) Run Esna iLink for Cisco extensions in IE Add Cisco presence, call, voicemail and WebEx meeting "tags" to inject dynamic content into web pages and applications

Cisco Collaboration in Google Drive ● Contextual Cisco collaboration enabled inside Google Drive and Documents (Sheets, Slides, etc) ● Easy access to Jabber group chat, voice and video, and WebEx ● Dynamic contact list shows contextual actions for Jabber contacts who have access to the document ● Easily share currently viewed content on Drive with Jabber contact ● Instantly escalate to group chat or WebEx

Cisco TMS Integration with Google Calendar ● Telepresence Management in Google Calendar ● Provision TMS resources automatically to Google Calendar resources ● Lotus calendar integration soon to follow (Service Pack update) ● Book and add WebEx-enabled Telepresence (TBA)

iLink for WebEx Salesforce Integration ● iLink for WebEx actions within Salesforce (instant meeting and scheduling ● WebEx recordings linked in Case, Opportunity or Contact

Jive Messaging, WebEx and Dialer Integration ● Voice messaging integration to the Jive inbox feed ● Dialer web application built into Jive ● Access WebEx meeting capability from in Jive ● Escalate discussion threads to live WebEx collaboration

IBM SmartCloud Support ● iLink for Cisco and UM integration ● Full UM synchronization to Lotus Notes on IBM SmartCloud (hosted) ● iLink for Cisco driven click-to- call, access to Jabber contacts via “slider”

iLink Collaboration Tags for Developers ● Voice, Collaboration and Presence in any web app ● Developers can add Cisco presence, call, voicemail and WebEx meeting "tags" to inject dynamic content into web pages and applications Before: After (Presence, Call actions and WebEx concepts):

Other New Features ● Actionable voicemail ● OAuth2 support with Google Apps ● Microsoft Hyper-V Virtualization support ● SSO authentication for WebLinks ● Descriptive labels for iLink address dialing

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