What it takes to be the Best IT Trainer

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Information about What it takes to be the Best IT Trainer

Published on January 25, 2008

Author: sudarsun

Source: slideshare.net

Description

Discussions about the current engineering education scenario existing in self-financing colleges in Tamilnadu (2007-2008). All problems and ideas discussed are purely based on my personal experiences only.

What it takes to become the Best InfoTech Trainer? Sudarsun S., M.Tech., Checktronix India Pvt. Ltd. Chennai 600010 [email_address]

Vision Statement To host a quality learning environment for my students To ensure value addition to all involved in the learning process To impart technical competency in students to satisfy industrial needs To inculcate innovation and research interests amongst my students To generate revenue by industrial consultancy

To host a quality learning environment for my students

To ensure value addition to all involved in the learning process

To impart technical competency in students to satisfy industrial needs

To inculcate innovation and research interests amongst my students

To generate revenue by industrial consultancy

Today’s Objectives What are the expectations of students? What are the expectation of the department? What is the last thing to have in teaching? What is needed to satisfy the neighborhood? What are the possible value additions? Co-curricular activities for a trainer? Extra-Curricular activities for a trainer? End-of-the-day, what are the net returns?

What are the expectations of students?

What are the expectation of the department?

What is the last thing to have in teaching?

What is needed to satisfy the neighborhood?

What are the possible value additions?

Co-curricular activities for a trainer?

Extra-Curricular activities for a trainer?

End-of-the-day, what are the net returns?

Current Situation Do we think there is a deficiency in the educational system? Where do we think is the discontinuity? Who do we attribute the problem to? How do we isolate the problem? How are we going to fix it? Have the university guidelines guided us in the right direction? Has the department aided us?

Do we think there is a deficiency in the educational system?

Where do we think is the discontinuity?

Who do we attribute the problem to?

How do we isolate the problem?

How are we going to fix it?

Have the university guidelines guided us in the right direction?

Has the department aided us?

Students Why are IIT, REC, AU valued so much? Is it because of the staffing ? Is it because of the students ? Are we saying the quality of education is bad because the quality of students are bad? Can’t we make them better? If we don’t help them, who will then? What are the problems with my students ? IQ is poor Communication is bad Fine, how were we during our college days?  Should students be approached with divide-n-conquer strategy?

Why are IIT, REC, AU valued so much?

Is it because of the staffing ?

Is it because of the students ?

Are we saying the quality of education is bad because the quality of students are bad?

Can’t we make them better?

If we don’t help them, who will then?

What are the problems with my students ?

IQ is poor

Communication is bad

Fine, how were we during our college days? 

Should students be approached with divide-n-conquer strategy?

Staffing Who are the people who opt for teaching? Ask yourself, why you chose teaching? Am I using this as a fill-gap to find a job? Did I come here as the last resort? Is it because teaching is a 9-5 job? Do I have a passion for teaching? Do I think, I can make a difference amongst my students? Am I technically strong enough to teach my students? Am I serious about my profession? Do I still believe that my profession is noble?

Who are the people who opt for teaching?

Ask yourself, why you chose teaching?

Am I using this as a fill-gap to find a job?

Did I come here as the last resort?

Is it because teaching is a 9-5 job?

Do I have a passion for teaching?

Do I think, I can make a difference amongst my students?

Am I technically strong enough to teach my students?

Am I serious about my profession?

Do I still believe that my profession is noble?

Let’s make it better… Whatever be my reasons; Let me assure the following to my students and the department: I’ll make a difference amongst my students I’ll generate interest in the subjects taught I’ll guarantee reasonable results I’ll share my knowledge amongst my colleagues and students I’ll ensure technical competency to my students I’ll improve employability of my students

Whatever be my reasons; Let me assure the following to my students and the department:

I’ll make a difference amongst my students

I’ll generate interest in the subjects taught

I’ll guarantee reasonable results

I’ll share my knowledge amongst my colleagues and students

I’ll ensure technical competency to my students

I’ll improve employability of my students

Expectations of a Student Provide a friendly learning environment Be more knowledgeable than anyone else Be a ROLE-MODEL Be supportive during training and evaluation Have hands-on experience in the subjects taught Help in finding a decent employment Help in doing the final year project Provide guidance and exposure to many contemporary technologies and facts Help improving the communication and inter-personal skills Assess the industry requirements and help preparing for it Be available anytime for assistance even after office hours Be innovative in conducting the learning exercise

Provide a friendly learning environment

Be more knowledgeable than anyone else

Be a ROLE-MODEL

Be supportive during training and evaluation

Have hands-on experience in the subjects taught

Help in finding a decent employment

Help in doing the final year project

Provide guidance and exposure to many contemporary technologies and facts

Help improving the communication and inter-personal skills

Assess the industry requirements and help preparing for it

Be available anytime for assistance even after office hours

Be innovative in conducting the learning exercise

Department’s Expectation Get 100% pass out University Ranks NBA A5 100% Placements Industrial Consultancy Publications, Products & Research results Anything else?

Get 100% pass out

University Ranks

NBA A5

100% Placements

Industrial Consultancy

Publications, Products & Research results

Anything else?

Aiyo da… Is the demand from neighborhood so high? It’s a busy profession, ain’t it? How much work one can do? Isn’t there a sense of satisfaction at the end? Isn’t that I am respected, celebrated after a great success? Have I changed one’s life once for all? YES!

Is the demand from neighborhood so high?

It’s a busy profession, ain’t it?

How much work one can do?

Isn’t there a sense of satisfaction at the end?

Isn’t that I am respected, celebrated after a great success?

Have I changed one’s life once for all?

YES!

What is the last thing? Am I getting tired of doing the same thing again, again and again? Am I getting de-motivated? Have I lost interest in what I do? Have the students and dept lost confidence in me? Have I lost confidence in myself? Is nothing working out for me?

Am I getting tired of doing the same thing again, again and again?

Am I getting de-motivated?

Have I lost interest in what I do?

Have the students and dept lost confidence in me?

Have I lost confidence in myself?

Is nothing working out for me?

What to do now? Whom to fall back? Can I do something to make myself better? What is missing in me? How to recover the lost confidence? A genuine interest is the key Talk to colleagues, industrial experts Fill the missing gaps Let’s take the first step today!

Whom to fall back?

Can I do something to make myself better?

What is missing in me?

How to recover the lost confidence?

A genuine interest is the key

Talk to colleagues, industrial experts

Fill the missing gaps

Let’s take the first step today!

Redefine Functions There are mandatory functions prescribed by the university and the department for a trainer How is a trainer evaluated? Mostly only by the results produced! How is the teaching process evaluated? Mostly by the documentation prepared! Is it enough? Should the functions be only results oriented?

There are mandatory functions prescribed by the university and the department for a trainer

How is a trainer evaluated?

Mostly only by the results produced!

How is the teaching process evaluated?

Mostly by the documentation prepared!

Is it enough?

Should the functions be only results oriented?

Redefine Functions – Contd. What’s the value addition to the trainer? What’s the value addition to the student? What’s the value addition to the department? Does the prescribed function address the above basic questions? Why is attrition so high in IT training? Is it because the long run policies are weak? How to complement for the missing link?

What’s the value addition to the trainer?

What’s the value addition to the student?

What’s the value addition to the department?

Does the prescribed function address the above basic questions?

Why is attrition so high in IT training?

Is it because the long run policies are weak?

How to complement for the missing link?

Statutory Function Conduct Lectures Conduct Laboratory sessions Conduct Examinations Evaluate and Grade Students Guide Student Projects Implement ISO9001 guidelines by books! Other documentation duties

Conduct Lectures

Conduct Laboratory sessions

Conduct Examinations

Evaluate and Grade Students

Guide Student Projects

Implement ISO9001 guidelines by books!

Other documentation duties

Foundation… How many courses offered per semester? How many hours of lecturing per week? Do I have a Lecture Plan? Do I have the Lecture notes prepared? Have I done homework on the subject? Do I know everything about the subject? Can I handle all the possible queries? Do I have the evaluation process prepared?

How many courses offered per semester?

How many hours of lecturing per week?

Do I have a Lecture Plan?

Do I have the Lecture notes prepared?

Have I done homework on the subject?

Do I know everything about the subject?

Can I handle all the possible queries?

Do I have the evaluation process prepared?

Teaching Process Do you use blackboard or projection ? Statistically, blackboard reaches better Why? Because, students have the habit of copying from the board right from school days Projection teaching is meant for revision Projected items visually impress, but are not generally registered within A combination of Black board and Projection is the KEY!

Do you use blackboard or projection ?

Statistically, blackboard reaches better

Why? Because, students have the habit of copying from the board right from school days

Projection teaching is meant for revision

Projected items visually impress, but are not generally registered within

A combination of Black board and Projection is the KEY!

Teaching Process (Contd.) Do you split the black board into index and workspace? Index lists the topics for the day Workspace hosts the explanation of a topic While projecting, try the following; Stay near the projector Use a sharp stick to highlight a line in the slide Use a Laser pointer Use a lot of pictures while explaining Use Animations instead of static pictures Don’t create slides fresh; try the Internet first!

Do you split the black board into index and workspace?

Index lists the topics for the day

Workspace hosts the explanation of a topic

While projecting, try the following;

Stay near the projector

Use a sharp stick to highlight a line in the slide

Use a Laser pointer

Use a lot of pictures while explaining

Use Animations instead of static pictures

Don’t create slides fresh; try the Internet first!

Soft Skills Improvement What are soft skills ? Professional Skills apart from Technical / Academic skills Communication, Written skills Inter-Personal, Team skills Time, People & Stress Management Professional Ethics Confidentiality, Loyalty & Hardwork

What are soft skills ?

Professional Skills apart from Technical / Academic skills

Communication, Written skills

Inter-Personal, Team skills

Time, People & Stress Management

Professional Ethics

Confidentiality, Loyalty & Hardwork

Course Website Every trainer should have a website It should host all the learning material related to the courses taught It should be the spokesperson for the course All information be streamed through it Project submission, Evaluation status, Requests, etc be channel through it Online Tutoring Single stop solution to a lot of clerical work!

Every trainer should have a website

It should host all the learning material related to the courses taught

It should be the spokesperson for the course

All information be streamed through it

Project submission, Evaluation status, Requests, etc be channel through it

Online Tutoring

Single stop solution to a lot of clerical work!

Results Based Teaching… There are smart, average & poor students! For ensuring results target the poor students Two types of poor Students have Communication/Grasping problem Students who don’t take the education seriously Help the Average to become Smarter Help the Smarter to become Rank Holders Make sure you teach everything you know!

There are smart, average & poor students!

For ensuring results target the poor students

Two types of poor

Students have Communication/Grasping problem

Students who don’t take the education seriously

Help the Average to become Smarter

Help the Smarter to become Rank Holders

Make sure you teach everything you know!

RBT (case 1) Help students to improve communication Facilitate regional language based training Provide them easy to understand learning materials or simplified classnotes Generate Question Banks and Solutions Split the subject and make them concentrate on a limited scope. Conduct revision exams like schools Help keeping their confidence level higher Provide extra time by online guidance, email or telephonic help

Help students to improve communication

Facilitate regional language based training

Provide them easy to understand learning materials or simplified classnotes

Generate Question Banks and Solutions

Split the subject and make them concentrate on a limited scope.

Conduct revision exams like schools

Help keeping their confidence level higher

Provide extra time by online guidance, email or telephonic help

RBT (Case 2) Find the reason for disinterest in the subject Provide counseling to the affected students Create interest in the subject Try to orient teaching in the student’s liking Motivate them by inculcating positive attitude Once they are ready to learn, following RBT (Case 1)

Find the reason for disinterest in the subject

Provide counseling to the affected students

Create interest in the subject

Try to orient teaching in the student’s liking

Motivate them by inculcating positive attitude

Once they are ready to learn, following RBT (Case 1)

Evaluation Process… How are you evaluating your Students ? By correcting test papers. Have you tried online objective exams ? Have you tried peer-appraisal scheme ? Have you tried multiple evaluation ? Have you tried Percentile based scoring ? Have you conducted open-book exams? Have you tried giving 1 problem for 3 hours?

How are you evaluating your Students ?

By correcting test papers.

Have you tried online objective exams ?

Have you tried peer-appraisal scheme ?

Have you tried multiple evaluation ?

Have you tried Percentile based scoring ?

Have you conducted open-book exams?

Have you tried giving 1 problem for 3 hours?

Evaluation Process The university guidelines do not allow this! Should we limit to conducting only 3 term exams and 1 end-semester exam? Is someone stopping us conducting more? When you make evaluation process interesting, students would love to examine themselves.

The university guidelines do not allow this!

Should we limit to conducting only 3 term exams and 1 end-semester exam?

Is someone stopping us conducting more?

When you make evaluation process interesting, students would love to examine themselves.

Laboratory Training Provide them training about fundamental System and Network Administration Does your student know about IP addresses? About DNS, DHCP, SSL, HTTP, Proxy etc? Ok, what about SSH, Tunneling & VPN ? Do they know about VNC, Terminal Services Have you used VNC for monitoring ? Have you used WLAN ? Does your students use Version Control ? Does everybody know about Debugging, Profiling? Do your students use g++ or Visual Studio?

Provide them training about fundamental System and Network Administration

Does your student know about IP addresses?

About DNS, DHCP, SSL, HTTP, Proxy etc?

Ok, what about SSH, Tunneling & VPN ?

Do they know about VNC, Terminal Services

Have you used VNC for monitoring ?

Have you used WLAN ?

Does your students use Version Control ?

Does everybody know about Debugging, Profiling?

Do your students use g++ or Visual Studio?

Online Technical Support Have you provided help over phones ? Yes, mostly What about Internet Messengers? Have you done conferencing with students? Have you tried Video/Audio conferencing? First thing, get a broadband at your home Even during vacation, you may be available on demand Painful? Actually it’s fun!

Have you provided help over phones ?

Yes, mostly

What about Internet Messengers?

Have you done conferencing with students?

Have you tried Video/Audio conferencing?

First thing, get a broadband at your home

Even during vacation, you may be available on demand

Painful? Actually it’s fun!

Publications – Conferences, Seminars & Journals Why are publications important ? It is a metric to measure the research strength of a department and its people. Intellectual Property is an Amudha Surabi When should someone opt for Patents or Publications? International Journal Publication is the Crown any researcher would want to possess! Start with Seminars  then try conferences at National and International Levels  then to Journals Keep track on professional bodies like CSI, IEEE, AAAI etc

Why are publications important ?

It is a metric to measure the research strength of a department and its people.

Intellectual Property is an Amudha Surabi

When should someone opt for Patents or Publications?

International Journal Publication is the Crown any researcher would want to possess!

Start with Seminars  then try conferences at National and International Levels  then to Journals

Keep track on professional bodies like CSI, IEEE, AAAI etc

Revenue Generation Model Develop Technical Abilities of your team Publish your abilities Prepare Demo Application(s) to shout cast your team’s capability Invite Projects from Internet Communities and Industry by giving Demo Assess Requirements from the Prospect Provide them Quality Software (or) better Technology Get Paid www.topcoders.com www.kasamba.com www.sourceforge.net www.sarovar.org

Develop Technical Abilities of your team

Publish your abilities

Prepare Demo Application(s) to shout cast your team’s capability

Invite Projects from Internet Communities and Industry by giving Demo

Assess Requirements from the Prospect

Provide them Quality Software (or) better Technology

Get Paid

www.topcoders.com

www.kasamba.com

www.sourceforge.net

www.sarovar.org

Industrial Consultancy Why is Industrial Consultancy important? It adds value to your department NBA A5 is easier then!! It adds revenue to your department The management is happy  It adds confidence & respect on you amongst your students It is not easy to get this done! Talk to the Industry and find out what they need and what you can offer to them Make yourself capable and reliable in delivering that Keep trying, there is always a first time to everything Once it starts, it starts overflowing…

Why is Industrial Consultancy important?

It adds value to your department

NBA A5 is easier then!!

It adds revenue to your department

The management is happy 

It adds confidence & respect on you amongst your students

It is not easy to get this done!

Talk to the Industry and find out what they need and what you can offer to them

Make yourself capable and reliable in delivering that

Keep trying, there is always a first time to everything

Once it starts, it starts overflowing…

Software Development Set up teams for Software Development Helps your consultancy work Also helps increasing the exposure and experience of your students Identify areas of demand If you do a lot of reading, you can assess the demand outside easily Identify students with skills Spend time to motivate and guide them in projects Define tasks and milestones You may pay them for their work!

Set up teams for Software Development

Helps your consultancy work

Also helps increasing the exposure and experience of your students

Identify areas of demand

If you do a lot of reading, you can assess the demand outside easily

Identify students with skills

Spend time to motivate and guide them in projects

Define tasks and milestones

You may pay them for their work!

Quality Perspective Quality is the key in Industrial Consultancy Maintain Industrial Standards in your lab Make the student members as professionals You do the planning, let the students execute Follow SDLC in lab assignments too Mandate usage of Version Control Mandate Technical Documentation Mandate Unit, Integration and System Testing Mandate User Documentation and UI Evaluation

Quality is the key in Industrial Consultancy

Maintain Industrial Standards in your lab

Make the student members as professionals

You do the planning, let the students execute

Follow SDLC in lab assignments too

Mandate usage of Version Control

Mandate Technical Documentation

Mandate Unit, Integration and System Testing

Mandate User Documentation and UI Evaluation

Reading Habit… Do you read journal and magazines? Do you read IT Magazine from EFY? Do you read LFY? Do you read Tamil Computer? How many books you read a week? Do you have habit of buying books monthly? Have you subscribed to ISTE, CSI, IEEE ? Do you read conference proceedings ?

Do you read journal and magazines?

Do you read IT Magazine from EFY?

Do you read LFY?

Do you read Tamil Computer?

How many books you read a week?

Do you have habit of buying books monthly?

Have you subscribed to ISTE, CSI, IEEE ?

Do you read conference proceedings ?

Research & Innovation Initiatives Why do you think you can do Research? Why do we think R&D is Read & Duplicate? Academia is primarily meant for Research and Industry is meant of Development Can’t one do research without funding? The dept is providing computing facility The dept is providing man power as students Why not innovate? There could be reasons for staying busy, but there are not reasons for not doing research!

Why do you think you can do Research?

Why do we think R&D is Read & Duplicate?

Academia is primarily meant for Research and Industry is meant of Development

Can’t one do research without funding?

The dept is providing computing facility

The dept is providing man power as students

Why not innovate?

There could be reasons for staying busy, but there are not reasons for not doing research!

Industrial Interaction Why is Industrial Interaction so important? What do Academia & Industry get in return ? Knowledge Exchange is the key! Academia is the Technology Incubator for Industry Academia is the Professionals Manufacturing unit Academia is the place to perform experiments Industry is the Consumer for Academia Industry rolls the ideas generated by Academia Industry & Academia should complement eachother

Why is Industrial Interaction so important?

What do Academia & Industry get in return ?

Knowledge Exchange is the key!

Academia is the Technology Incubator for Industry

Academia is the Professionals Manufacturing unit

Academia is the place to perform experiments

Industry is the Consumer for Academia

Industry rolls the ideas generated by Academia

Industry & Academia should complement eachother

Industry’s Responsibility Facilitate Knowledge Exchange by internships, forums, seminars, etc Provide assistance in Research and Development projects Provide exposure to Software Metrics, Standards and Design Guidelines Update Academicians continuously on varying industrial demand for manpower and technology Recognize and promote scientific research by converting ideas to products

Facilitate Knowledge Exchange by internships, forums, seminars, etc

Provide assistance in Research and Development projects

Provide exposure to Software Metrics, Standards and Design Guidelines

Update Academicians continuously on varying industrial demand for manpower and technology

Recognize and promote scientific research by converting ideas to products

Academia’s Responsibility Learn about what’s the latest in the industry Assess the requirements of the industry Concoct training program fitting the demands Maintain continuous interaction with SME Invite Industry for Knowledge Sharing Promote Staff Industrial Internships Promote Industry Endorsed Dept Projects Prepare Students for Industrial Demands

Learn about what’s the latest in the industry

Assess the requirements of the industry

Concoct training program fitting the demands

Maintain continuous interaction with SME

Invite Industry for Knowledge Sharing

Promote Staff Industrial Internships

Promote Industry Endorsed Dept Projects

Prepare Students for Industrial Demands

Employability… What is the employability? The ability to get quickly employed in a professional body. What are the parameters? Technical Skills Education Qualifications Soft Skills Of course, the ability to survive the stringent On/Off Campus Recruitment Process.

What is the employability?

The ability to get quickly employed in a professional body.

What are the parameters?

Technical Skills

Education Qualifications

Soft Skills

Of course, the ability to survive the stringent On/Off Campus Recruitment Process.

Assess the current Industrial Requirements Why should one Assess? We know that Industry is our Consumer Unless we understand the consumer’s need, it is not possible to satisfy. We are the Loser, if we don’t sell (place) our products (students) Keep in touch with many industrial professional to understand the changing demand of skills and brains How to Assess? Forums, Seminars, Invited Talks, Competitions, etc Internet has a lot of content in this regard. Use It!

Why should one Assess?

We know that Industry is our Consumer

Unless we understand the consumer’s need, it is not possible to satisfy.

We are the Loser, if we don’t sell (place) our products (students)

Keep in touch with many industrial professional to understand the changing demand of skills and brains

How to Assess?

Forums, Seminars, Invited Talks, Competitions, etc

Internet has a lot of content in this regard. Use It!

Mock Interviews, GD, Tests Helping Students to get Placed is one of our primary goals. Help Students get rid of fear on tests, interviews and GD You may conduct tests based on Campus Recruitment test papers of different companies available freely in the Internet You many invite industrial patrons to conduct interviews On a regular basis, conduct GD on any contemporary topic at dept level as practice session

Helping Students to get Placed is one of our primary goals.

Help Students get rid of fear on tests, interviews and GD

You may conduct tests based on Campus Recruitment test papers of different companies available freely in the Internet

You many invite industrial patrons to conduct interviews

On a regular basis, conduct GD on any contemporary topic at dept level as practice session

End of the day … Have I made any difference ? Have I reached my goals ? Do I have better values now ? Have I become more important ? Are students respecting my technical ability? Have I attracted revenue ? Am I getting satisfied ? YES! At least, in the very near future!

Have I made any difference ?

Have I reached my goals ?

Do I have better values now ?

Have I become more important ?

Are students respecting my technical ability?

Have I attracted revenue ?

Am I getting satisfied ?

YES!

At least, in the very near future!

Thanks If you have any queries or need technical assistance, contact me at: Sudarsun S Checktronix India Pvt Ltd, 9 Ramanathan Street, Kilpauk, Chennai 600010 Phone: 044-30570028, 32 Mobile: 09840737947 Email: sudar@burning-glass.com

If you have any queries or need technical assistance, contact me at:

Sudarsun S

Checktronix India Pvt Ltd,

9 Ramanathan Street, Kilpauk,

Chennai 600010

Phone: 044-30570028, 32

Mobile: 09840737947

Email: sudar@burning-glass.com

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