What does central IT really cost? - An attempt to find out

100 %
0 %
Information about What does central IT really cost? - An attempt to find out
Education

Published on February 24, 2014

Author: jisc_greenict

Source: slideshare.net

Description

Heidi Fraser-Krauss, Director of IT at the University of York explores some of the issues she encountered in trying to understand the true costs of the central IT provision at the university

What does central IT really cost? An attempt to find out! Heidi Fraser-Krauss Head of IT Services University of York

Why? • To understand where money is spent. • To be able to compare our costs with those of other providers- cloud….. • To be able to price services that we offer to others. • Curiosity! • To have evidence to argue for more resource. • To understand central vs. local provision costs.

Its worth noting….. Our methodology evolved, we had to start somewhere

How- understanding services? 1. Started with getting an understanding of our systems and services – DNS – Finance system – Active Directory – Storage 2. Listed physical and virtual servers and attributed each server to a service There were lots of gaps!

How- Costs? 3. Got a handle on license and maintenance costs – Hardware maintenance – O/S licences 4. Added up hardware capital costs 5. Worked out a cost for a virtual machine – – Physical infrastructure VM license

How- Costs? 7. Worked out a cost per Gb of storage – Differentiated tiers 8. Attributed these costs across the different services 9. Group heads allocated staff-time to the previously identified services 10. We attributed staff costs to services – Difficult to do as no time sheets – Accounted for time spent supporting non-central systems

Work in progress….. • Software license costs – To date a broad brush for major systems • Attribution of data centre costs – Capital – Running costs • More accurate attribution of power and cooling – Can do it per server • More sophisticated use of TraC costs • Add in depreciation of capital costs • Cover whole University

Keeping up to date • Attribute purchase orders to service • Once model in place and costs known shouldn’t be difficult to keep things up to date

Lessons learned • Need a firm grasp of services at a detailed level – Takes time – Things get missed out • Staff cost allocation without time sheets is a best guess. • We used an iterative approach for obtaining costs – This annoyed people – It could have been done in one iteration

Challenges • How to allocate network costs or other costs that are truly infrastructural? – How do you cost the network for student record system?

Some figures….. • Storage tiers /Gb/year – £2.33 NetApp – £0.31 Sunfire X45100 • • • • • • Wireless/year £338,000 PURE/year £41,000 Identity management/year £79,000 SITS/year £163, 000 Agresso/year £95, 100 VLE/year £155,000k

Thanks to…. Stefan Wielgosz Data Centre Manager Sarah Hall IT Accountant

Add a comment

Related presentations

Related pages

What does central IT really cost? - An attempt to find out ...

What does central IT really cost? An attempt to find out! ... What does central IT really cost? An attempt to find out! ... but what does it really cost?
Read more

What does central IT really cost? An attempt to find out ...

What does central IT really cost? An attempt to find out!. ... What does central IT really cost? An attempt to find out!.
Read more

What does central IT really cost? An attempt to find out ...

What does central IT really cost? An attempt to find out!. ... What does central IT really cost? An attempt to find out! PowerPoint PPT Presentation ...
Read more

What does central IT really cost? An attempt to find out ...

Slide 1 What does central IT really cost? An attempt to find out! ... Download What does central IT really cost? An attempt to find out!
Read more

How Much Does Installing a New A/C Cost? | Angies List

So how much does it really cost to install a new air ... For homes that have never had central ... it's possible to find rebates or tax breaks from ...
Read more

Inflation Definition | Investopedia

Central banks attempt to limit inflation, ... pack of gum that costs a dollar will cost $1.02 in a year, assuming 2% inflation, ... Read on to find out.
Read more

Attempt | Define Attempt at Dictionary.com

Attempt definition, to make an effort at; try; undertake; seek: ... Find out. Favorite Button; CITE; Translate; Facebook. Share. Twitter. Tweet. Google+.
Read more