Wegmans and Its Employees

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Information about Wegmans and Its Employees
Business & Mgmt

Published on February 1, 2009

Author: ganeshramb

Source: slideshare.net

Description

Wegmans relationship with its employees and the work environment.

 

CONTENTS INTRODUCTION HISTORY OF WEGMANS VALUES AND WORKCULTURE BENEFITS GIVEN TO EMPLOYEES FUTURE OF WEGMANS

INTRODUCTION

HISTORY OF WEGMANS

VALUES AND WORKCULTURE

BENEFITS GIVEN TO EMPLOYEES

FUTURE OF WEGMANS

 

INTRODUCTION MAJOR GROCERY RETAIL STORE IN U.S RANKED 3 rd BY FORTUNE LOW ATTRITION RATES GOOD CUSTOMER SERVICE HIGH PAY AND BENEFITS TO EMPLOYEES

MAJOR GROCERY RETAIL STORE IN U.S

RANKED 3 rd BY FORTUNE

LOW ATTRITION RATES

GOOD CUSTOMER SERVICE

HIGH PAY AND BENEFITS TO EMPLOYEES

History

Opened Home improvement center Purchased Bilt-Rit Chase-Pitkin Inc Expanded Bilt-Rit chain Daniel became the president in 1976 Developed private label buying and its brand item chain wide 1970’s 1980’s 1990’s 1 st Pvt. Company offered child care service Became a most popular supermarket chain in NY Positioned it as an advocate of better health and nutrition Launched ‘Strive for Five’ Opened stores outside NY state Installed ATM’s & provided service Federal credit union for employees were created Fortune Rated best supermarket in US for customer services Launched Work Scholarship Connection

Opened Home improvement center

Purchased Bilt-Rit Chase-Pitkin Inc

Expanded Bilt-Rit chain

Daniel became the president in 1976

Developed private label buying and its brand item chain wide

1 st Pvt. Company offered child care service

Became a most popular supermarket chain in

NY

Positioned it as an advocate of better health and nutrition

Launched ‘Strive for Five’

Opened stores outside NY state

Installed ATM’s & provided service

Federal credit union for employees were created

Fortune Rated best supermarket in US for customer services

Launched Work Scholarship Connection

2008 Ranked #3 on the Fortune Celebrated consecutive 11 years of being on Fortune magazine’s “100 Best Companies to Work For.

Ranked #3 on the Fortune

Celebrated consecutive 11 years of being on Fortune magazine’s “100 Best Companies to Work For.

WEGMANS WAY INSTORE EXPERIENCE ATTRACTIVE DISPLAYS,FRESH PRODUCTS INNOVATIVE IDEAS – COOKING CLASSES VARIETY IN PRODUCTS INCREASE IN SALES

INSTORE EXPERIENCE

ATTRACTIVE DISPLAYS,FRESH PRODUCTS

INNOVATIVE IDEAS – COOKING CLASSES

VARIETY IN PRODUCTS

INCREASE IN SALES

WORKING AT WEGMANS BEST RETENTION RATES SKILLSET OF EMPLOYEES QUOTES FROM NEHRA(northeast human resource association) WEGMANS VALUES SYSTEM

BEST RETENTION RATES

SKILLSET OF EMPLOYEES

QUOTES FROM NEHRA(northeast human resource association)

WEGMANS VALUES SYSTEM

FIVE VALUES : 1.We care about people 2.High standards are a way of life. We pursue excellence in everything we do 3.We make difference in every community we serve. 4.We respect our people 5.We empower our people to make decisions that improve their work and benefit our customers and our company.

1.We care about people

2.High standards are a way of life. We pursue excellence in everything we do

3.We make difference in every community we serve.

4.We respect our people

5.We empower our people to make decisions that improve their work and benefit our customers and our company.

WEGMANS MOTTO –”Everyday you get your best” KNOWLEDGEABLE EMPLOYEES —CORE COMPETANCE TRAINING TO EMPLOYEES REQUEST FROM CUSTOMERS

WEGMANS MOTTO –”Everyday you get your best”

KNOWLEDGEABLE EMPLOYEES —CORE COMPETANCE

TRAINING TO EMPLOYEES

REQUEST FROM CUSTOMERS

Employee Empowerment Collaboration & Experimentation Non- Hierarchical set-up Go out Permission Impact on Sales Reduced spoilage Credit

Collaboration & Experimentation

Non- Hierarchical set-up

Go out Permission

Impact on Sales

Reduced spoilage

Credit

Health taken care Switch to generic drug Saved US $ 2 million Trust Innovation welcomed Product list presented included Inventory control

Health taken care

Switch to generic drug

Saved US $ 2 million

Trust

Innovation welcomed

Product list presented included

Inventory control

Generous Employee Benefits @

Health and Life Insurance Profit Sharing

Educational Initiatives

Scholarships Foundation for the future To improve qualification College tuition reimbursement For both full and part time employees.

Foundation for the future

To improve qualification

College tuition reimbursement

For both full and part time employees.

Types of scholarships Wegmans employee scholarship program (US$ 59 million spent on 19,000 employees) Wegmans youth program (US$54 million spent on 17,500 employees)

Wegmans employee scholarship program

(US$ 59 million spent on 19,000 employees)

Wegmans youth program

(US$54 million spent on 17,500 employees)

Now, lets hear to Kevin (Distribution In-Charge) at Wegmans School dropout. Has a family to take care. Can he work and also finish his education?

Kevin “ I don’t think there are very many companies out there, hand them your school schedule and them work around your school schedule"

Recognitions Awarded The American Business Press Points of Light Award. New York used the program as a model.

Awarded The American Business Press Points of Light Award.

New York used the program as a model.

More Benefits!!! Top salaries Satisfying work experience Blue Cross/Blue Shield medical insurance Vacation pay 401 (k) Retirement Plan Adoption assistance (Source: wegmans.com) Happy Employees

Top salaries

Satisfying work experience

Blue Cross/Blue Shield medical insurance

Vacation pay

401 (k) Retirement Plan

Adoption assistance

(Source: wegmans.com)

The human touch story

Culture nurturing…..through

Storytelling… Informal story telling mechanism Formal story telling mechanism

Informal story telling mechanism

Formal story telling mechanism

Top management Employees at each level Participation….

Top management

Employees at each level

Formal storytelling mechanism Meeting in a box program “ Who we are”

Meeting in a box program

“ Who we are”

Contents… Experiences of top managerial Experiences of middle level employees Experiences of lower level employees Stories about the success Stories about the failures

Experiences of top managerial

Experiences of middle level employees

Experiences of lower level employees

Stories about the success

Stories about the failures

Benefits….. Employee articulates the organization’s vision Living organization's value Helps in solving problems of each other Taking corrective measures Motivates employees Helpful for new employees

Employee articulates the organization’s vision

Living organization's value

Helps in solving problems of each other

Taking corrective measures

Motivates employees

Helpful for new employees

At the forefront

Key factors of success.. Core competency of excellent human resource Slow pace of expansion Adequate employee trainings Expansion after full preparation

Core competency of excellent human resource

Slow pace of expansion

Adequate employee trainings

Expansion after full preparation

Cont… Allotment of existing employees in the new expansion Family owned company Regular interactions with employees Not answerable to outsiders Low attrition rate

Allotment of existing employees in the new expansion

Family owned company

Regular interactions with employees

Not answerable to outsiders

Low attrition rate

 

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