Webinar - Docebo India: 6 key decision parameters while selecting SaaS LMS

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Information about Webinar - Docebo India: 6 key decision parameters while selecting SaaS LMS
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Published on March 7, 2014

Author: JacopoMauri

Source: slideshare.net

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I recently presented a webinar on “6 Key Decision parameters for selecting a SAAS LMS” and I think
I could touch the pain points of selecting an LMS for most of the participants. As a panellist, I tried to answer most of the questions and I am glad to see that SAAS LMS (aka Cloud LMS) is considered as a preferred choice by most of the attendees. I’m happy to see the trend is changing from a traditional licensing model to the innovative SAAS (Cloud) LMS model.

I am summarising my thoughts and I am sure this will definitely help you make a firm decision when selecting a SAAS LMS

1 Docebo Webinar “6 Key Decision parameters while selecting SaaS LMS” Presenter: Amol Shinde – Solution Consultant – Docebo India Email:amol.shinde@docebo.com Tweet me@amolbshinde Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

About Docebo 2 Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

3 Agenda Overview What is SAAS LMS? Why SAAS LMS: Comparison SAAS v/s Enterprise 6 Key Decision Parameters while selecting SAAS LMS 1. Ease of Use 2. Feature Readiness 3. Flexibility & Readiness for Integration 4. Hassel Free Hosting & Deployment 5. Security & Scalability 6. Powerful reporting 5 Myths about SAAS LMS Conclusion Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

Learning Management System: An Overview 4 Ref: Bersin & Associates Report on How to select Saas LMS Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

5 Evolution of Learning Technology Ref: Bersin & Associates Report on How to select Saas LMS Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

6 What is SaaS LMS “Software as a service model for Learning Management Software application via the web and the LMS is hosted on Cloud” Clients access the application using a web browser, and are billed by the month or by another metric measuring use, such as number of registered users, or projects. Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

7 Why SaaS LMS: Comparison SAAS v/s Licensed Particulars On Demand SAAS LMS Model Licensed LMS Model Hosting Installed & Operated by Vendor Hosted at client‟s premises Architecture Multitenant Single Instance Licensing Model Rented with monthly/annual renewals Onetime Cost with 20-25% maintenance fees Support With renewal cost At extra cost Upgrades & Fixes Upgrades happens automatically and with transparency Upgrades are carried out on demand of the client as and when needed Cost Moderate as all fees are monthly or annual and the LMS vendor takes on any cost of hardware, database, fixes, and other service High as capital Investment with additional provision for implementation, operations, fixes, and upgrades. Ownership Rented Perpetual Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

8 Why SaaS LMS: Total Cost of Ownership Ref: Bersin & Associates Report on How to select Saas LMS Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

9 6 Key Decision Parameters while selecting a SaaS LMS Ease of Use Required Functiona lities Powerful Reporting SAAS LMS Security & Scalability Hassel Free Hosting Readiness For Integration with other Enterprise App Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

10 1. Ease of Use “Don't make me think” --Steve Krug “If the user can't use it, it doesn't work” -- Susan Dray “No matter how good your backend systems are, the users will only remember your front end. Fail there and you will fail, period” -- Tristan Louis Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

11 Ease of use.. • Most important but many a times ignored • Important for all the stakeholders- Learner, Administrator, Tutor, Trainer • Has to be simple but yet powerful to engage the user • Allows you do your own branding hassle-free Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

12 2.Feature Readiness “31% of the Customers rated „Customizations‟ as one of the biggest challenge while implementing an LMS and have preferred to implement the one which matches nearest to their requirements.” Source: Bersin & Associates report Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

13 Feature Readiness… • Identify you key requirements • Create a priority matrix • Map all features with all the available SAASLMS & Prepare your analysis rating • Contact the vendor which matches 90% of your checkboxes • Review the Product Roadmap of the vendor Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

3.Flexibility & Readiness for Integration with other Enterprise App 14 Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

Flexibility & Readiness for Integration with other Enterprise App… • • • • • 15 Seamless Integration is need of the hour Should have readily available API’s to consume Easy to understand and implement by your IT team Ready technical documentation must be available with the vendor to support your IT team API should not cost additional and must be available within license fees Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

16 4. Hassel Free Hosting and Deployment • Hosting is the key for LMS performance • Check for the Hosting environment • Ask for the technical details • Check for the uptime ratio • Request for the SLA‟s from the vendor Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

17 5. Security and Scalability Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

18 Security & Scalability… •Data Security -Strong Encryption -Fine Grained Authorisation -Routine Audits • SaaS Application Deployment Security - Firewall, Instructions, Detection, Monitoring Ask for Audit reports • Network Security -SSL -Other standard practices Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

19 6. Powerful Reporting "He who controls information controls the world." Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

20 Powerful Reporting • Must have a good repository of “in-build” reports • Flexibility to build „custom report” as per the need of the orgainisation • No/minimal dependency on vendor for report generation • Available to download in various formats like .pdf,.xls,.html • Must support business intelligence Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

21 5 Myths about SaaS LMS • • • • • SaaS LMS is less Secured SaaS LMS is for smaller companies SaaS LMS is difficult to integrate and customize SaaS LMS does not give control over the application SaaS LMS is new, unproven and hyped Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

22 Thank you Thank you! Visit www.docebo.com @docebo amol.shinde@docebo.com Copyright © 2014 Docebo - All rights reserved. Docebo is either a registered trademark or trademark of Docebo S.p.A. Other marks are the property of their respective owners. To contact Docebo, please visit: www.docebo.com

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