VOIP: How It Works and Why It Benefits Businesses

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Information about VOIP: How It Works and Why It Benefits Businesses
Technology

Published on February 25, 2014

Author: ravinamboori

Source: slideshare.net

Description

A professional working in information technology (IT) management, Ravi Namboori earned his master of business administration from Babson College. Over his career, he has held leadership positions such as director of IT at Glu Mobile, where he designed and implemented a global VOIP system that reduced the company’s annual telecommunication expenses by 50 percent. Ravi Namboori presently serves as the vice president of Data Center Solutions for Unigen.

By Ravi Namboori

 A professional working in information technology (IT) management, Ravi Namboori earned his master of business administration from Babson College. Over his career, he has held leadership positions such as director of IT at Glu Mobile, where he designed and implemented a global VOIP system that reduced the company’s annual telecommunication expenses by 50 percent. Ravi Namboori presently serves as the vice president of Data Center Solutions for Unigen.

 Most Internet-savvy users make use of VOIP, or “voice over Internet protocol,” every day. At its most basic, VOIP is the process of making a call over a computer instead of using a traditional landline or mobile phone. Most of us know Skype as one of the most popular VOIP services. Over the Internet, data is boxed into little packets that zip over networks. Email, Google searches, and all other information sent and received over the Internet takes the form of data packets. VOIP is no different. Using VOIP, a computer user can place a call to another computer or to mobile and landline sets.

 Switching a business from mobile devices and landlines to VOIP can save a tremendous amount of money. Employees can use VOIP to collaborate from offices, their homes, or on the road. VOIP can also be extended to encompass functions such as conference calls and video chat, making remote collaboration easy.

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