Virtual Assistant- Expert Administrative Support for your business

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Information about Virtual Assistant- Expert Administrative Support for your business
Business & Mgmt

Published on March 14, 2014

Author: MaureenKessler



Virtual Office Specialties is the place to go when you need to out-source all of your "administrivia". Get the tasks done and only pay for the time spent on each task.
Expert office support working for you on their own equipment in their own space.

 We take care of the “administrivia” while YOU take care of business.  Virtual Assistants (VA) work remotely, taking care of all those tasks you keep putting off.  VA’s use all their own equipment and software.  VA’s are paid only for the work they do.  Expert Excel, Word, Outlook, Calendar, Quickbook s, expense reports, scheduling.

Benefits Services Cost effective solutions for the small business owner. Your VA works from home with his/her own equipment. Your VA is a contractor, no employment related taxes, insurance or benefits for you to pay for. You pay only for the time actually spent working on a task. Data Entry Database maintenance/administration Email- Organize,sort,,reply Blog posts/Social Media Proofreading Bookkeeping/Quickbooks Scheduling/Calendar PowerPoint, Excel, Outlook, Word Newsletters Let us take care of the “Administrivia” while you take care of business. Expert office support handled remotely by administrative support specialists. m

Resume MAUREEN KESSLER 1 Reed Avenue Unit 7 Phone: H: 508-224-4685 Plymouth, MA 02360 C: 978-852-6518 Email: Reliable, conscientious, expert administrative support professional with outstanding work ethic seeks position as Virtual Assistant. Possesses excellent written, oral, and interpersonal communication skills. Accepts supervision and works well in team settings; also has leadership qualities, sales and supervisory experience. Quick learner who gladly accepts challenges and develops new skills. Experienced and familiarity with a variety of software applications. Trained in medical terminology and biology. Proficiency in all Microsoft Office applications both Windows and Mac platforms. EXPERIENCE Happily An Etsy Shoppe- Online store August 2013-Present Owner/Designer/Maker Unique hair accessories, jewelry, wine accessories Designing and crafting handmade items Blog posts Maintain and order wholesale supplies Bookkeeping SEO Marketing Advertising Social Media Packing and mailing Customer Service Long Ridge Wine & Spirits- Plymouth, MA Sales Associate March 2013-Present Assisting customers choosing wine. Sales transactions. Keeping store clean and organized. Town of Plymouth School Department June 2011-June 2013 Main Office Secretary- South Elementary School Secretary to busy Principal in 700 plus student Elementary School Greeting parents and visitors Preparing documents and mailings Database maintenance using Aspen, SEMs Tracker, HRM and Blackboard Connect. Trouble shooting copy machines Telephone, filing, and organizing office General bookkeeping and payroll duties using QuickBooks and MUNIS. Outlook, Google Docs,Excel. Daily building Newsletter. Ann Taylor-LOFT- Plymouth, MA Part-Time Sales Associate Aug 2007-April 2013 Assisting customers with choosing ensembles. Sales transactions. Credit Card sales. Keeping store clean and organized. Folding and arranging garments. Eaton Vance Management- Boston, MA April 2008-May2011 Executive Secretary Assistant to five busy finance professionals including the CFO. Responsible for all administrative support, document production, and daily tasks. Organize calendars in Outlook. Coordinate schedules, meetings and travel arrangements. Prepare expense reports. Coordinate meeting rooms and visitors. Maintain attendance for 60 person team. Expert use of Adobe Pro software. Supervise and coordinate the implementation of the Documentum process for creating a paperless office. Ceridian Software Proficient use of PowerPoint, Crystal Reports, Word, Outlook and Excel on daily basis. Familiar with Lotus notes and Great Plains software. Organize, acquire and inventory supplies. Coordinate and create quarterly report books for high net-worth clients. Sovereign Bank-Carver, MA Dec 2007-Apr 2008 Customer Service Representative (Teller) Managed customer cash handling transactions. Make sales referrals to meet goals and help customers Kessler Investments – Athol, MA Mar 2003-June2007 Office Manager Although I was there full time 2003-2007 I worked to build the family business beginning in 1987 while working other jobs and raising my children. Managed all aspects of day-to-day operations at investment firm, including scheduling, customer service, data entry and management, filing systems, and procurement. Streamlined investment-coding and filing system for management of client data. Designed templates for tracking of revenue and expenses and maintained accounting records using QuickBooks. Planned annual golf out, client appreciation party and other company/client focused events. Created advertising campaigns in compliance with NASD regulations. Implemented relationship management practices for long-term clients. Managed office records and functions while adhering to strict client confidentiality standards. Held personal lines licenses. Athol School Department – Athol, MA Nov 1996-March 2003 Secretary / Federal Projects Bookkeeper Managed front desk operations at busy elementary school, including phone support, filing, and customer service responsibilities. Ordered and maintained supplies for all grades and office administration. Trained and supervised staff of office aides. Created and implemented school newsletter monthly. Implemented color-coded forms procedure which was adopted by main office. Created school registration form which was adopted by all schools. Promoted to Federal Projects Bookkeeper Managing funds related to federal grants. Sat on Union negotiation board. Saved district 25% by negotiating new special needs busing contract. Managed books using Peachtree accounting software. Emergency Room, Athol Memorial Hospital – Athol, MA May1986-Nov 1996 Central Registration Clerk Registered 50-60 patients per day on rotating shifts as they were triaged. Provided requisitions and samples as ordered to laboratory and x-ray. Assisted with grieving families and with distressed patients in triage demonstrating excellent customer service skills. Performed phone and filing functions; managed patient charts while adhering to patient confidentiality. Knowledge of medical terminology. EDUCATION Studies in Anatomy and Physiology, Clinical Laboratory Science, Psychology, Computer Science Mount Wachusett Community College, Gardner MA Professional Certifications Formerly Licensed Insurance Agent, State of Massachusetts Certified Phlebotomist, American Society for Clinical Pathology Continuing Education English, Creative Writing, University of Massachusetts, Amherst, MA Columnist Athol Daily News “The Mother Load” 1997-2000 Let us take care of the “Administrivia” while you take care of busine

Make the most of your small business by outsourcing to proven professionals. Save money. Save time. Get the job done. Call or email today for quotes and your first hour FREE. Maureen Kessler 508-224-4685

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