Values & attitudes

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Information about Values & attitudes

Published on November 8, 2013

Author: tramabhadran



Values & attitudes

Values & Attitudes

Values  Values   Basic convictions about what is important to the individual They contain a judgmental element of what is right, good, or desirable.  Content: what is important  Intensity: how important  Value System: a hierarchy based on a ranking of an individual’s values in terms of their intensity.

Values  Types of values  Terminal: Goals that individuals would like to achieve during their lifetime  Instrumental: Preferable ways of behaving  Importance of values  Values generally influence attitudes and behaviour.

Values vs. Ethics  Ethics    The science of morals in human conduct Moral principles; rules of conduct Ethical values are related to moral judgments about right and wrong

A Framework for Assessing Cultural Values  Hofstede’s Dimensions      Power Distance Individualism Versus Collectivism Quantity of Life Versus Quality of Life Uncertainty Avoidance Long-term versus Short-term Orientation

Attitudes   Positive or negative feelings concerning objects, people, or events. Less stable than values

Types of Attitudes  Job Involvement   Organizational Commitment   . . . measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to selfworth. . . . a state in which an employee identifies with a particular organization and its goals, and wishes to maintain membership in the organization. Job Satisfaction  . . . refers to an individual’s general attitude toward his or her job.

Reasons for Employee Commitment      They are proud of [the company’s] aspirations, accomplishments, and legacy; they share its values They know what each person is expected to do, how performance is measured, and why it matters They are in control of their own destinies; they savour the high-risk high-reward work environment They are recognized mostly for the quality of their individual performance They have fun and enjoy the supportive and highly interactive environment

Measuring Job Satisfaction  Single global rating   Asks individuals to respond to one question, such as “All things considered, how satisfied are you with your job?” Summation score made up of a number of job facets.  Identifies key elements in a job and asks for the employee’s feelings about each and then adds them up to get an overall satisfaction score.  Typical factors: the nature of the work, supervision, present pay, promotion opportunities, and relations with co-workers.

Job Satisfaction  What Determines Job Satisfaction?     Mentally Challenging Work Equitable Rewards Supportive Working Conditions Supportive Colleagues

Job Satisfaction and Employee Performance  Satisfaction Affects      Individual Productivity Organizational Productivity Absenteeism Turnover Organizational Citizenship Behaviour

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