UX Café March '13 - Nik Horn

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Information about UX Café March '13 - Nik Horn

Published on March 21, 2013

Author: uxcafelondon

Source: slideshare.net

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'UX Research for Startups: 3 principles you can't do without'

UX Research for startups3 Principles you can’t do without Nik Horn @niksdeli UX Researcher at Huddle

UX Research for startupsWhat I will NOT talk about: What I will talk about: • Types of knowledge to be aware of • Steps to take before doing research Lean UX • 3 core principles to follow (Eric Ries) Research techniques (@JohannaKoll)

What do you actually knowabout your users and your UI?

1. Be honest about your confidence level I am sure about … I think that I know … I know that I don’t know … I am unaware that I don’t know …

2. Be explicit and capture it I am sure about … I think that I know … I know that = Hypotheses I don’t know … I am unaware that = Assumptions I don’t know … = Questions = Blind spots

3. Frame it into clear statements I am sure about … I think that I know … I know that = Hypotheses I don’t know … I am unaware that = Assumptions I don’t know … “When faced with X, people will do Y” = Questions “People do X” = Blind spots “P prefer Y over Z” “What do people think about X and why?” “How do they do Y?” “What else do people do in the context of X?

 Now act I am sure about … I think that I know … I know that = Hypotheses I don’t know … I am unaware that = Assumptions I don’t know …“When faced with X, people will do Y” = Questions “People do X” = Blind spots “P prefer Y over Z” “What do people think Verify: about X and why?” Test predictions “How do they do Y?”  Look for deviation “What else do people do Validate: in the context of X?” Pre-defined user tasks  Look for % results Investigate: Open interviews Prompted responses Discover:  Look for patterns Observe  Look for unexpected or new behaviour

Any questions? Thank you Nik Horn @niksdeli

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