Published on March 8, 2014
Untapped Potential Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program Alison Johnson, MLS Public Services Librarian Jackson Library, Indiana Wesleyan University
Our Needs… Supervision from 10pm- 12am Ease workload of professional librarians Make the best use of student worker hours Jackson Library, Indiana Wesleyan University …without increasing budget
Our Solution… Student Supervisors
What are Student Supervisors? Experienced Circulation Workers Supervise during closing shifts Assigned specific areas to supervise Perform specialized tasks requiring additional training Utilize their unique talents and skills through special projects
Benefits… Met all of our original needs and more… Created more ownership for student workers Helped develop the professional skills and talents of our student workers Maintained a fair distribution of work Provided regular collection maintenance that was not previously possible Created an informal student advisory committee Very little extra cost
Made Possible By… Willingness and flexibility from administration and great student workers
The Process… PLAN Get administrative approval. Identify tasks that can be delegated to supervisors. Group tasks to create different positions. Write detailed job descriptions.
The Process… HIRE Promote and explain positions to student workers. Identify students with strong, independent work ethics and special skills/talents.
The Process… TRAIN Meet before the school year begins. Go over Agreement of Conduct. Familiarize supervisors with their areas of responsibility. Brainstorm with all supervisors.
The Process… WORK Weekly meetings to discuss current issues. Regularly review job descriptions to determine projects and tasks. Work on special tasks/projects as they arise.
The Process… EVALUATE Conduct self-evaluation and formal evaluation. Set goals for next semester. Update and revise job descriptions annually.
The Positions… Periodicals Supervisor Maintain periodicals collection. Update missing periodicals and duplicate exchange. Coordinate used book sales. Assist with bindery procedures.
Updated Duplicate Exchange List Working on “Lift” signs for shelving
The Positions… Stacks Supervisor Search for lost/missing items. Oversee shelving schedule and accuracy. Maintain neatness and cleanliness throughout library.
Archives Display Case Missing Book List “Shelving checks” for accuracy
The Positions… Training Supervisor Promote a positive and fun work environment. Implement various forms of ongoing training. Manage Blackboard communication. Maintain employee and payroll information.
Training Manual Missing Book List Blackboard Survey Track student worker hours
The Positions… Desk Supervisor Maintain supplies and forms. Manage hold shelf, room reservations, lost and found. Design signs and promotional materials.
Bookmarks Staff Photos
Challenges… Supervisors only work 10 hr/week and do not stay for breaks Too much flexibility can be a problem Educating other student workers about the role of supervisors Jackson Library, Indiana Wesleyan University
Benefits for Students… Higher pay More flexibility Job-related experience and supervisory skills
For more information: PowerPoint Presentation, Code of Conduct, and Sample Job Descriptions available online at: http://alisonlibraryportfolio.wordpress.com/studentsupervisor-program/ Alison Johnson email@example.com 765.677.2383
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