Understanding Human Communication

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Information about Understanding Human Communication

Published on July 31, 2008

Author: inside_out

Source: slideshare.net

aklanta

Objective and scope of presentation… to understand how we communicate elements of communication factors that influence communication anything in our hands?

to understand

how we communicate

elements of communication

factors that influence communication

anything in our hands?

I confess… not a good communicator just to share experience you already know most of the concepts not absolute facts accept or reject only after processing understanding does not guarantee mastery

not a good communicator

just to share experience

you already know most of the concepts

not absolute facts

accept or reject only after processing

understanding does not guarantee mastery

Why do we need to communicate? Basic Human Needs… Tangible Food Cloth Shed Transport

Why do we need to communicate? Basic Human Needs… Tangible Food Cloth Shed Transport Intangible Knowledge Love Care Affection

Why do we need to communicate? Basic Human Needs…

Why do we need to communicate? To fulfill 90 % of our needs we need to reach out to others

Why do we need to communicate? To fulfill 90 % of our needs we need to reach out to others We need to convey

Why do we need to communicate? To fulfill 90 % of our needs we need to reach out to others We need to convey We need to communicate

And it starts here… Soccer Ball

And it starts here… Soccer Ball Co-relation

And it starts here… Soccer Ball Signifier Co-relation

And it starts here… Soccer Ball Signified Signifier Co-relation

And it starts here… Soccer Ball Signified Signifier Co-relation

we have the options… Signifier Verbal Language Non-Verbal Language Signs Symbols Gestures Signified Objects Feelings Processes

Signifier

Verbal Language

Non-Verbal Language

Signs

Symbols

Gestures

we have the options… Signifier Verbal Language Non-Verbal Language Signs Symbols Gestures Signified Objects Feelings Processes

Signifier

Verbal Language

Non-Verbal Language

Signs

Symbols

Gestures

we have the options… Signifier Verbal Language Non-Verbal Language Signs Symbols Gestures Signified Objects Feelings Processes

Signifier

Verbal Language

Non-Verbal Language

Signs

Symbols

Gestures

we have the options… Signifier Verbal Language Non-Verbal Language Signs Symbols Gestures Signified Objects Feelings Processes

Signifier

Verbal Language

Non-Verbal Language

Signs

Symbols

Gestures

And it starts here…

And it starts here… W&@%^&G+£

And it starts here… W&@%^&G+£

And it starts here… W&@%^&G+£

And it starts here… W&@%^&G+£

And it starts here… W&@%^&G+£

And it starts here… W&@%^&G+£

And it starts here… Sender W&@%^&G+£

And it starts here… Sender Medium W&@%^&G+£

And it starts here… Sender Receiver Medium W&@%^&G+£

it completes only after… Sender Receiver Medium Message Response

What is the most important element

What is the most important element Language?

we perform these in a matter of seconds… Auto Communication

we perform these in a matter of seconds… Auto Communication

we perform these in a matter of seconds… Auto Communication Auto Communication

we perform these in a matter of seconds… Auto Communication Auto Communication

we perform these in a matter of seconds… Auto Communication Interpersonal Communication Auto Communication

we perform these in a matter of seconds… Auto Communication Interpersonal Communication Auto Communication Interpersonal Communication

So the elements of communication are… Sender Something to say (Message) Willingness to share Ability to encode

Sender

Something to say (Message)

Willingness to share

Ability to encode

So the elements of communication are… Sender Something to say (Message) Willingness to share Ability to encode Medium Intangible Language Tangible Sound waves Phone Fax Email…

Sender

Something to say (Message)

Willingness to share

Ability to encode

Medium

Intangible

Language

Tangible

Sound waves

Phone

Fax

Email…

So the elements of communication are… Sender Something to say (Message) Willingness to share Ability to encode Medium Intangible Language Tangible Sound waves Phone Fax Email… Receiver Willingness to listen Understanding Willingness to respond

Sender

Something to say (Message)

Willingness to share

Ability to encode

Medium

Intangible

Language

Tangible

Sound waves

Phone

Fax

Email…

Receiver

Willingness to listen

Understanding

Willingness to respond

So the elements of communication are… Receiver Willingness to listen Understanding Willingness to respond Sender Something to say (Message) Willingness to share Ability to encode Medium Intangible Language Tangible Sound waves Phone Fax Email… Eager to pass on some message Clear about the message to be passed on Understand what to say Understand how to say Understanding of the medium Understanding of the receiver

Receiver

Willingness to listen

Understanding

Willingness to respond

Sender

Something to say (Message)

Willingness to share

Ability to encode

Medium

Intangible

Language

Tangible

Sound waves

Phone

Fax

Email…

So the elements of communication are… Sender Something to say (Message) Willingness to share Ability to encode Medium Intangible Language Tangible Sound waves Phone Fax Email… Receiver Willingness to listen Understanding Willingness to respond No common language Regional differences of Languages Culturally different gestures Improper use of language NOISE NOISE Noisy Environment Noisy phone line Network problem Corrupt e mail Power cut

Sender

Something to say (Message)

Willingness to share

Ability to encode

Medium

Intangible

Language

Tangible

Sound waves

Phone

Fax

Email…

Receiver

Willingness to listen

Understanding

Willingness to respond

So the elements of communication are… Sender Something to say (Message) Willingness to share Ability to encode Medium Intangible Language Tangible Sound waves Phone Fax Email… Receiver Willingness to listen Understanding Willingness to respond Selective Exposure Selective perception Selective retention Resistance to conflicting ideas

Sender

Something to say (Message)

Willingness to share

Ability to encode

Medium

Intangible

Language

Tangible

Sound waves

Phone

Fax

Email…

Receiver

Willingness to listen

Understanding

Willingness to respond

I come to bury Caesar, not to praise him… You too Brutus !

You too Brutus ! He was my friend, faithful and just to me: But Brutus says he was ambitious; And Brutus is an honourable man

You too Brutus ! I thrice presented him a kingly crown, Which he did thrice refuse: was this ambition? Yet Brutus says he was ambitious; And, sure, he is an honourable man

Yuji san, are you happy?

thank U…

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