Tqm&Kaizen

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Information about Tqm&Kaizen

Published on August 18, 2009

Author: niteshluthra

Source: slideshare.net

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Short 5 minute presentation on TQM and Kaizen

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What does TQM mean? Total - Made up of the whole Quality - degree of excellence a product or service provides Management - Act, art or manner of planning, controlling, directing,…. Therefore, TQM is the art of managing the whole to achieve excellence .

Total - Made up of the whole

Quality - degree of excellence a product or service provides

Management - Act, art or manner of planning, controlling, directing,….

Therefore, TQM is the art of managing the whole to achieve excellence .

What is TQM? Constant drive for continuous improvement and learning. Concern for employee involvement and development Management by Fact Result Focus Passion to deliver customer value / excellence Organisation responsi ability Actions not just words (implementation) Process Management Partnership perspective (internal / external)

 

Methodology of Kaizen Finding out the pain areas Analyses the pain Large scale preplanning and extensive project scheduling are replaced by smaller experiments 3M’S- Mura, Muri & Muda 5M’s Checklist- Man, Machine, Material, Method, Measurements.

Finding out the pain areas

Analyses the pain

Large scale preplanning and extensive project scheduling are replaced by smaller experiments

3M’S- Mura, Muri & Muda

5M’s Checklist- Man, Machine, Material, Method, Measurements.

What are the 3M’S ? Muda- Any wasteful activity or any obstruction to the smooth flow of an activity. Activity = Work + Muda Expenditure = Cost + waste Mura- Inconsistencies in the system Muri - Physical Strain Pushed to work Overburdened Kaizen means removing Mura, Muda , Muri

Muda- Any wasteful activity or any obstruction to the smooth flow of an activity.

Activity = Work + Muda

Expenditure = Cost + waste

Mura- Inconsistencies in the system

Muri - Physical Strain

Pushed to work

Overburdened

Kaizen means removing Mura, Muda , Muri

Key elements of Kaizen Team work Personal discipline Improved morale Quality circles Suggestions for improvement Toyota is one of the leaders in implementing Kaizen

Team work

Personal discipline

Improved morale

Quality circles

Suggestions for improvement

Toyota is one of the leaders in implementing Kaizen

 

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