Tonm Davis An Post

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Information about Tonm Davis An Post
Education

Published on February 26, 2009

Author: lcasey

Source: slideshare.net

Description

Presentation by Tom Davis, An Post delivered at the How to Make Learning Work seminar held at National College of Ireland on the 18th of February 2009
The seminar was organised jointly by the National Centre for Partnership and Performance and NCI's Centre for Research and Innovation in Learning and Teaching

TOM DAVIS Training & Development Manager, An Post Training & Development in An Post A Strategic Enabler

An Post – A Long History 01/01/11 Deregulation 1640’s 2000’s 1980’s 1970’s 1920’s

An Post Business Strategy An Post Training Strategy Management Development for all levels of managers Senior Managers & Frontline Managers NCI Certificate Educational Support Workplace Mediation Skills E-Learning Project Management KESP Programme Change management elements in all management programmes Adult Literacy (Return to Learning) FETAC Certification Retirement Planning H&S Training Quality Customer Service Induction Computer Skills / KNOW IT Operations Training Interviewing / Selection Skills Transportation Training Attendance Management Competitive / Market place elements to all management programmes Procurement / Finance training Commercially Successful Cost Competitive Efficient Operations Satisfied, Well Led, Engaged, Responsible Staff Respected Corporate Citizen Innovative, Change-able Organisation Quality Customer Service Customer Services Training Programmes for staff Customer Service modules in all Management Programmes Irish Language Programmes

Management Development for all levels of managers

Senior Managers & Frontline Managers

NCI Certificate

Educational Support

Workplace Mediation Skills

E-Learning

Project Management

KESP Programme

Change management elements in all management programmes

Adult Literacy (Return to Learning)

FETAC Certification

Retirement Planning

H&S Training

Induction

Computer Skills / KNOW IT

Operations Training

Interviewing / Selection Skills

Transportation Training

Attendance Management

Competitive / Market place elements to all management programmes

Procurement / Finance training

Customer Services Training Programmes for staff

Customer Service modules in all Management Programmes

Irish Language Programmes

How Are We doing ?

But don’t take my word for it listen to what our staff have to say I am delighted to introduce Robert McKenzie Postal Operative An Post

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