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TNA Workshop for IM Course Documentation

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Information about TNA Workshop for IM Course Documentation
Education

Published on March 6, 2014

Author: newmobility

Source: slideshare.net

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An Inclusive Mobility Training Course Design is accepted as an Executive Education Course offering by the Ateneo School of Government

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TRAINING NEEDS ANALYSIS FOR INCLUSIVE MOBILITY COURSE FOR PROFESSIONALS FEBRUARY 10, 2014 with generous support from

TRAINING NEEDS ANALYSIS FOR INCLUSIVE MOBILITY COURSE FOR PROFESSIONALS Ateneo School Of Government Ateneo De Manila University, Loyola Heights, Quezon City February 10, 2014 DOCUMENTATION REPORT

Table of Contents List of Acronyms .................................................................................................................... 4 Executive Summary ............................................................................................................... 5 Opening Program .................................................................................................................. 7 Welcome Address .................................................................................................................................................................... 7 Profiling of Participants ........................................................................................................................................................ 8 Presentation of the Rationale of the Training Needs Analysis ............................................... 11 Workshop 1: Determining the Goals of the Future Performance of the Organization ............ 14 Open Forum ............................................................................................................................................................................. 15 Workshop 2: Identification of Challenges that the LGU might face in the Future ................... 17 Open Forum ............................................................................................................................................................................. 18 Workshop 3: Determining Employee Performance in order to respond to the Challenges and Attain Goals .................................................................................................................. 19 Open Forum ............................................................................................................................................................................. 19 Workshop 4: Identification of needed new skills, knowledge and attitude of the Employees ........................................................................................................................... 22 Open Forum ............................................................................................................................................................................. 22 Synthesis and Moving Forward ............................................................................................ 23 Closing ................................................................................................................................ 26

List of Acronyms AIP Annual Investment Plan ASoG Ateneo School of Government BRT Bus Rapid Transit CCTV Closed-Circuit Television CLUP Comprehensive Land Use Plan E-vehicles Electric Vehicles FTI Food Terminal Inc. iBoP Asia Innovations at the Base of the Pyramid in Southeast Asia IM Inclusive Mobility LGU Local Government Unit MMDA Metropolitan Manila Development Authority MTMB Muntinlupa Traffic Management Bureau NCP TNA Training Needs Analysis TWG Technical Working Group UP-NCPAG University of the Philippines - National College of Public Administration and Governance UP-NCTS University of the Philippines-National Center for Transport Studies

Executive Summary The Training Needs Analysis for Inclusive Mobility Course for Professionals Meeting held at the School of Government, Ateneo de Manila University, Loyola Heights Quezon City last 10 February 2014, was attended by a total of 17 individuals coming from 8 different local government units in Metro Manila. 29% of the participants were female while majority is composed of male planners and other technical staff of the LGU. With support from the Rockefeller Foundation, this event was organized by the Innovations at the Base of the Pyramid in Southeast Asia (iBoP Asia) Program under the Inclusive Mobility Project of the Ateneo School of Government (ASoG). Dr. Segundo Romero, Project Director of Inclusive Mobility Project said in his welcome remarks that the cooperation of the participants in helping the IM project team outline an IM course for professionals delighted him. He emphasized that this meeting was intended to pick the brains of the participants and specify the needed competencies at the LGU level to design a course that would work according to the needs of those working on transport and mobility. The course is also meant for LGUs to respond to the needs of their constituents. Dr. Romero contextualized inclusive mobility with the idea of "letting the people help transform themselves" and not be too dependent on infrastructure. He highlighted that the IM concept simply speaks of congruence of people from all walks of life with all modes of transportation. This TNA meeting aims to come up with a wish list of what the local government can study and what competencies they would need to create a more sustainable urban transport. This meeting can help come up with a course that will be responsive to the needs of the LGUs over the long term. The project team thinks that this course is a good opportunity for the LGUs to increase their capacity and competency especially in the area of inclusive mobility for transport. The project team recognized that each city has different required expertise and hoped to widen the competencies (in terms of knowledge, skills and orientation) of the participants at the end of this meeting. The training needs analysis meeting was divided into four stages managed through workshops. The first workshop determined the goals of the future performance of the organization, the second workshop identified the challenges that the LGUs might face in the future, the third determined employee performance to respond to the challenges and attain goals and the fourth and last workshop identified the needed new skills, knowledge and attitude of the employees. Overall, the concept of inclusive mobility is something new to the participants. They were familiar about the elements but they were unaccustomed to the whole IM concept. Dr. Danielle Guillen gave the basic requirements of inclusive mobility and the notion of inclusivity within the local government context. Contrary to what the participants think inclusive mobility does not depend on the administration. Inclusivity is looking at the big picture, on the entirety of Metro Manila's sustainable urban transport. She reiterated that the notion of inclusive mobility is not to solve traffic rather increase mobility for all. The LGUs can be champions on IM and inspire others to change their perspective on sustainable urban transport. Some of the key points raised by the participants were as follows:

      The problem mostly lies in program/ policy implementation hence, LGUs should be consistent and political will is critical in achieving inclusive mobility. In city planning, planners look at roads mostly for the benefit of private vehicles but not for pedestrians. LGUs should start with awareness especially with the key employees that are contributory to inclusive mobility by looking at the existing policies and finding out the gaps. To meet the transportation challenges, there should be a holistic vision that requires a paradigm shift by the leaders. The inclusive mobility role should not be assigned to a particular division or department only, rather everyone in the LGU should be involved. The LGUs acknowledged that as of the moment, IM is not yet embedded in LGU policies, plans and programs, however in the creation of the LGU's AIP, inclusive mobility should already be integrated. Some of the notable suggestions from the participants were:       Create a TWG on IM Create a new line item or position that would focus mainly or specifically on IM Organize a training workshop on IM for awareness purposes Consider a more rounded policy management in terms of project management Include sanctions to those who disobey policies Modify city ordinances to promote accessibility The main difference of the IM course with other institutions offering courses on sustainable urban transport is that other organizations are more technical in their method while the IM training course is in a sense political as it aims to change the distribution of values in the society and affects the behavior in the institutional and customer level. In moving forward, the participants deemed it necessary to include (but not limited to) Sustainable Transport and Climate Change, Monitoring and Evaluation of Mobility Management Activities, Transportation Policies and Planning Practices, Urban Growth and Strategies for Sustainable Development and Theory and Practice of Transportation Planning as five areas to learn in the IM course. The team will draft a course and curriculum design to be presented on March 6, 2014 to the same group present in this meeting.

Opening Program The program started with the singing of the Philippine National Anthem followed by an invocation led by Mr. Lorenzo Cordova, Research Associate of the Inclusive Mobility Project. This meeting aims to conduct training needs analysis for the course development workshop for professionals. The proposition on this inclusive mobility course has been presented to NCP and Metro Planado and this meeting serves as the next step toward developing the course. Welcome Address Dr. Segundo Romero, Director, iBoP Asia Program, Ateneo School of Government Dr. Romero observed that the meeting with Metro Planado was composed mostly of female attendees but in this TNA meeting, majority of the participants were male. The cooperation of the participants in helping the IM project team outline an IM course for professionals delighted the team. There are and have been plenty of courses offered on urban planning and environmental management but these courses were not designed specifically for LGUs. One of the outputs of the IM project is to come up with an IM course intended for professionals specifically those working in planning, transport, mobility and road safety and responsive to the needs of the LGUs. In this meeting, the project team hoped to pick the brains of the participants and specify the needed competencies. The course would be designed according to the needs of those working on transport and mobility. The course is also intended for LGUs to respond to the needs of their constituents. Inclusive mobility seemed like a new concept to the participants so Dr. Romero asked them to think of their cities in terms of formal and informal and those with capacity to buy vehicles and those who have none. To understand the idea further, he provided an illustration. In Metro Manila, those who have no capacity to buy a vehicle sometimes use bikes to go to work from farflung areas like San Mateo Rizal to Makati City, putting their lives at risk on roads daily. In other countries, biking is a primary mode of transportation that even officials and most LGU employees use biking and walking as means to go to work daily. A lot of countries now are using non-motorized forms of transport with the idea of "letting the people help transform themselves" and not be too dependent on infrastructure. With these examples, the IM concept simply speaks of congruence of people from all walks of life with all modes of transportation. This is what the IM training is about and what the project team would like to imbed or share with the LGUs. Metro Manila, like Jakarta, will be growing to be one of the biggest cities in the world. So the planners in the government sectors within these cities should think of more imaginative and innovative ways of meeting the needs of the people they serve.

Dr. Romero also shared that he came from a meeting with MMDA to find out that this year there will be eighteen infrastructure projects (some will happen simultaneously) in line for Metro Manila. He wondered how this would work physically and reiterated that as public servants in (local) government, they have political capital and a big responsibility in their hands over the long term to do their mandated work and even beyond. Sometimes it is not a matter of intention but should be backed up with the right competency. Seeing the big picture would allow them to work on a specific issue per location and create more impact. This TNA meeting aims to come up with a wish list of what the local government can study and what competencies they would need to create a more sustainable urban transport. This meeting can help come up with a course that will be responsive to the needs of the LGUs over the long term. The course might require getting resource persons and knowledge from abroad when needed. The project team thinks that this course is a good opportunity for the LGUs to increase their capacity and competency especially in the area of inclusive mobility for transport. For the participants, the team sees the course to be applicable to their continuing professional education entitlement or be credited in postgraduate studies, but definitely this course will add on to their competencies. Profiling of Participants As part of getting to know everyone on the table, the participants were given metacards and pens and were asked to provide the following information about them:      Name Position City/ Office/ Organization Traffic and transport related initiatives they are currently working on Expectation on the workshop All in all there were seventeen participants coming from eight LGUs in Metro Manila, representing the City Planning and Development office, Urban Development office, Engineering Department and Disaster Risk Reduction and Management office and with the following gender representation:

Gender Representation Female 29% Male 71% The table below summarizes the responses submitted and reported in plenary: NAME POSITION & CITY/ OFFICE Nick Llorence R. Sangalang Project Development Officer, City Planning and Development Office - Pasay City  Environmental Management Chief, City Planning and Development Office Pasay City Project Development Officer, City Planning and Development Office - Mandaluyong City   Approval of recent CLUP Promotion of nonmotorized transport  Zoning Officer II, Traffic and Parking Management Office Mandaluyong City Member of former TWG for the uniform traffic code of Metro Manila. No  Project estimator of the Mayor (vertical and horizontal) Zoning division: create and maintain set back of the project Outlined the traffic code of Metro Manila as member of the TWG Goal of the TWG: set up traffic department per city in Metro Manila TWG Outcome: Single ticketing system Achilles L. Robiso Gregorio S. Raposon Jr. Roberto J. Javier TRAFFIC/ TRANSPORT RELATED INITIATIVES      EXPECTATION Hiring more traffic aide/ enforcers for more strict implementation of laws Sidewalk clearing Anti-scavenging To learn and understand the current situation of traffic and transport systems and to address and solve the problems. To design a course that suit the needs of professionals especially those in the LGU or the local level.

NAME POSITION & CITY/ OFFICE TRAFFIC/ TRANSPORT RELATED INITIATIVES longer meeting as a group because of change in administration  Engineer, Planning Office - Marikina City  Jennifer Michelle Planning Officer II, D.L. Macas Urban Development Department - Makati City  Engr. Calvin A. Carambag       Roberto Horique Section Head, Monitoring Division Engineering Department - Muntinlupa City     Dionisio M. Nicolas Jerry G. Arciaga Alphipany G. Monitoring Inspector, Engineering Department - Muntinlupa City Monitoring Inspector, Engineering Office Muntinlupa City Operation & Warning  Mandaluyong City is the first to include tricycle and pedicab regulation office as a division of traffic and management Update CLUP and Zoning Ordinance Bikelanes Education for pedestrians Expanding pedestrian and bikeway network in the city Promotion of the use of non-motorized vehicles Promotion/ explanding the use of e-vehicles/ hybrid buses (BRT) Upgrading/ enhancing infrastructures (roads, signage, etc.) Promotion of road safety measures City oversees disaster. Removal of illegal signage along the road. Trimming down trees that obstruct roads. Beautification of national road for safety in transportation/ vehicles and pedestrian users Member of sidewalk clearing operation by MMDA Coordination from Traffic Management Bureau (MTMB) officer to their needs in study on traffic Studies transport and traffic along Alabang to reduce traffic congestion   City overseer on disaster Task force illegal sidewalk vendor  Retrofitting of bridges EXPECTATION Improve the knowledge/ information about transportation and land use to enhance LGU capacity Organizers can draw out all the great ideas from the participants and can maintain the active participation among us. To be more successful on the study of these training To adopt additional knowledge on the topic of this training. Additional Knowledge about mobility Additional ideas on

NAME Roque POSITION & CITY/ OFFICE Technical Staff, Disaster Risk Reduction and Management Office Malabon City TRAFFIC/ TRANSPORT RELATED INITIATIVES     Tomas (Tomet) Domingo Zoning Officer, Planning Office (Zoning division) Malabon City    Gissel B. Blanco Zoning Officer II, City Planning and Development Office Taguig City  Zoning Officer II, City Planning and Development Office Taguig City Chief, Research and Statistics Division of CPDO - Parañaque City Administrative Assistant I, Research and Statistics Division of CPDO Parañaque City   Ronnie M. Pagkalinawan Tess Quinto Daniel Jay Santos   Setting of No Parking zones Sidewalk clearing operations for pedestrians Re-routing scheme (heavy traffic flow) CCTV on major roads and intersections Clearing of sidewalks No parking zones Implementation of oneway streets (locational clearance and development permit) Updating CLUP Implementation of Zoning Ordinance Updating the CLUP FTI Ayala Plans for transport modes EXPECTATION public safety and traffic management To minimize if not eliminate traffic Additional knowledge and skills Additional information/ knowledge about the training/ seminar To learn new things Presentation of the Rationale of the Training Needs Analysis Mr. Lorenzo Cordova, Research Associate, IM Project Mr. Cordova shared his excitement because of the varied representation from planning to implementation to research in this meeting. The project team recognized that each city has different required expertise and hoped to widen the competencies (in terms of knowledge, skills and orientation) of the participants at the end of this meeting. He introduced the IM project by showing a short video. Dr. Romero heads the IM project together with Dr. Danielle Guillen under the iBoP Asia Program of the Ateneo School of Government. The entire program focuses on social innovations and how these innovations work for the poor and the vulnerable. Specifically, the IM project deals with the vulnerable sector in the transport sector composed of 80% of the total population in Metro Manila. In 2011, the IM project was funded by the Rockefeller foundation and since then has worked with LGUs, academe and other transport stakeholders in Metro Manila.

The development of a course on IM for professionals is one of the project components. The second component is related to the campaign of sustainable urban transport and utilizing the IM framework where the project team is organizing and mobilizing a multi-stakeholder IM Network. The first organizational meeting of the Network happened last February 4, 2014 with only a few more steps needed until the Network is completely registered formally with the Securities and Exchange Commission. The third component consists of designing a training course for IM professionals and give capacity building for LGUs in the field of transport and planning to address the challenges in sustainable urban transport and IM, which is what this TNA meeting is about. The fourth and last project component is a research on transport governance for possible indicators veering towards the right policies for the transport system and how the national and local policies complement each other. This training needs analysis meeting wishes to assess the particular competency and development needs of the cities toward a more efficient transport system. TNA is a good opportunity to customize the needs of the cities considering the possible dimensions on engineering, technical, economic, social and the overall impact in the city. The IM project team conducted few trainings on sustainable transport and climate change in which many of the LGU offices from planning and transport offices participated. Mr. Cordova showed another short video on the trainings that transpired. The video talked about sustainable urban transport as being more than just infrastructure. Sustainable urban transport also includes technology, social, economic and data that needs to be sewn together to be responsive to the challenges of the LGUs. The project also conducted a Sustainable Urban Transport technical tour funded by the Rockefeller foundation in Guangzhou China. Several LGU executives and technical staff attended such as the Mayor of Muntinlupa, MMDA Chairman and Mayor of Marikina, to name a few. All in all thirty-four participants were brought to Guangzhou to examine its transportation system and how their Bus Rapid Transit (BRT) system integrates with the walkable sidewalks, bikeways and open spaces (i.e. public parks). Mr. Cordova discussed the framework of inclusive mobility as composed of the following ten principles: 1. A transport system that works for the poor and the vulnerable. Statistics say that more than 80% of the population of Metro Manila takes public transport but traffic is caused by 20% using private vehicles. In this case, transport is seen also as a social right or social justice. A planning related question on transport is whether to focus on the 80% of the population or the 20%? The challenge for transport planning is for it to work in both ways and not just favor a particular sector. 2. A walkable, bikeable and accessible city. The truth is Metro Manila is not lagging behind other cities in terms of having sustainable transport. There are some cities in developing countries that go back to the basic ways of walking and biking just like what the city of Marikina has done with their bikeways project. However, this type of program needs continuous housekeeping. 3. Moving people, not vehicles. If the framing of city planners is moving vehicles, it results to traffic. The challenge related to inclusive mobility is how to move people, goods and services and not vehicles.

4. Mobility with safety and civility. This principle is inclined toward the social side. Safety tackles the issue on avoiding road accidents (i.e. bus accidents) that seem to be happening a lot lately. Civility, on the other hand, is more on the moral side of the people. 5. Clean air, clean streets, clean vehicles and clean facilities. Sidewalk clearing is one initiative that falls under this principle. Together with it is clean air by the use of e-vehicles. Technology also has a big role in making this principle possible. 6. Planning and communicating better and travel less. This refers to careful planning of daily routine to reduce travelling from one place to another and contribute to Metro Manila traffic. 7. Sharing information to increase connectivity and accessibility. LGUs should have readily available data in order to come up with informed and sound decision-making. This deals with the most efficient way of having up to date data easily provided to decision makers and researchers. 8. Making our neighborhood more accessible to the rest of the city. Transportation system is like veins in our body that if one is clogged, the entire body will suffer. With this in mind, a community stakeholder once said that opening exclusive subdivisions in Metro Manila would help decongest traffic. 9. Changing mindsets and behaviors - authorities' as well as ours. Each one has a role but there is a need to change one's perspective and civility. 10. Mobility of all, for all, by all. Everyone should get involved in making transportation work for the poor and the vulnerable (i.e. pregnant, elderly and children). In forming the IM network, the stakeholders agreed on a vision. The various stakeholders' composed of academe, private, NGOs, CSOs, government - vision of sustainable urban transport and inclusive mobility for Metro Manila is: A safe, seamless, well-connected, accessible, and user-friendly Metro Manila sustainable urban transport system that works for all Metro Manilans, especially the poor, the vulnerable, the disadvantaged, and the marginalized. The LGUs respond to the challenge of sustainable transport and IM in the following manner: 1. Design and construct "complete streets" that are walking and cycling-friendly. There should be hierarchy of transport modes. 2. Create dense and inter-connected street networks that enhance accessibility 3. Ensure efficient use of right of way through traffic management and organized and paid parking. 4. Support high quality public transport that is reliable, comfortable and frequent. 5. Maintain a compact city footprint by facilitating public transport-oriented development. If the framing is traffic, is it leaning towards public transport or leaning towards the use of vehicles? 6. Strengthen and improve intermediate public transport for last mile connectivity. The IM course framework should work in multiple layers with transportation as one aspect. But the framework also looks at the overall urban development and management and sustainable development and management. There is also a need to look at the gaps in terms of vision, policy, implementation and evaluation. It is possible that the city has a vision but there is not enough policy. Perhaps there are policies but not enough implementation. It is also possible that the city

implements but has no proper monitoring and evaluation mechanism in place. The overarching component is communication and performance management. For this TNA meeting, the project team will look at the knowledge, skills and orientation of each LGU to identify the gaps. The core competencies of IM professionals should include:       Policies and regulations Tools and techniques Planning design Operations Management Communication This course is intended to build the capacity of local government executives and technical staff in the area of mobility management and sustainable transport development towards more livable cities. The key features of the IM course include:    5-day training course classified into introductory, intermediate and advance Should have a designed mix of disciplines that it is not solely for technical purposes Credited courses The development of the IM course starts in this TNA meeting today by identifying challenges. The results would be presented on March 6, 2014. Everyone will agree on the course design then the project will develop training materials which will be validated on its applicability and helpfulness to LGUs. The essence of the TNA is to look at the big picture by starting with future organizational goals and challenges. Next is to assess the required employee performance to meet the goals and challenges. Then move on to assess required employee skills, knowledge and orientation to deliver the performance. And lastly, identify training needs to bridge the gap (new skills, knowledge and orientation). These are the four stages of the workshop in this TNA meeting. Every workshop session will run for fifteen minutes with additional ten minutes allotted for open forum. Metacards were given to the participants to write their ideas on. Each metacard should have keywords in big bold letters to be visible by everyone in the room. Workshop 1: Determining the Goals of the Future Performance of the Organization The first guide question was: What key words represent your LGU's vision of sustainable transport and IM for your city? Enumerate as many key words but with only one idea per metacard. The answers of the participants were grouped as follows:   Accessible, Walkable City, To open City Alternative Route Exit System or C.A.R.E.S. Green Mobility and Smart Mobility, Environment Friendly, User-friendly, Eco-friendly, Clean, Green, Healthy, Low carbon dioxide emission

       Safe, Safe and Healthy, Safe and Walkable streets Comfortable Inclusive, Balance between gender (added in plenary) Flood free Smooth flow of traffic, Flexible road Progressive city, Economical, Affordable, Profitable Sustainable, Modern Educate The workshop result also showed that most cities see sustainable transport as a complete package, from being environmentally sound to being citizen-friendly while some cities were specific to their own advocacy. Answers classified per city came out as follows: Las Piñas Accessible, Safe and Healthy, Progressive city Pasay Accessible, Environment Friendly, Healthy, Affordable Marikina Walkable City Muntinlupa To open City Alternative Route Exit System or C.A.R.E.S. Makati Green Mobility and Smart Mobility Taguig User-friendly, Safe, Comfortable, Affordable Parañaque Eco-friendly, Clean, Green, Low carbon dioxide emission, Economical, Profitable Sustainable, Modern Malabon Eco-friendly, Safe and Walkable streets, Smooth flow of traffic Mandaluyong Safe, Flood free, Educate Open Forum Overall, the concept of inclusive mobility is something new to the participants. They were familiar about the elements but they were unaccustomed to the whole IM concept. In clarification to some of the responses, the participants expounded on some of the terms that emerged such as Comfortable as pertaining to the contentment of the people in the city on their entire well being. Progressive means rate of improvement while Modern refers to development. Educate is related to civility. The most common answer from the participants was healthy and clean followed by progressiveness; accessibility came out third and safety as the fourth. Jennifer (from Makati) clarified her answer on Smart Mobility as pointing to all concerns and aspects coming from all sectors. She perceived transport is for everyone to have access regardless of one's economic stature. Robert (from Mandaluyong) said that the problem is mostly on program/policy implementation. As an example he mentioned a case during elections when the poor do things

for a living that could obstruct traffic and is highly tolerated during that period. The LGUs should be consistent with implementation hence, political will is critical in inclusive mobility.

Workshop 2: Identification of Challenges that the LGU might face in the Future The question for the second stage of the TNA was: What are the key challenges that our LGUs face in the area of inclusive mobility? The participants were asked to identify the challenges in terms of:     VISION GAPS (eg. no vision; vision not responsive to the needs of constituents; vision unrealistic, vision uninformed by local and foreign exemplars) POLICY GAPS (eg. lack of adequate enactments and mandates) IMPLEMENTATION GAPS (eg. lack of operationalization, projectization, and actual performance) EVALUATION GAPS (eg. lack of measurement of actual achievements) The answers gathered from the participants were as follows: VISION GAPS Not on strategic point of view of leader results to non inclusion in the Vision (Parañaque) Lack of framework (Parañaque) Vision is tantamount to politics Lack of awareness POLICY GAPS Lack of political will (Las Piñas) No existing policy on IM (Parañaque) Prioritization Lack of information (Muntinlupa) IMPLEMENTATION GAPS Information dissemination (Taguig) Financial Constraint Poor Implementation of Policy (Malabon) Dialogue with stakeholders (Makati) Not applicable/ suitable EVALUATION GAPS List of indicators/ standards (Makati) Sustainability Continuity

Open Forum Dr. Guillen gave an IM viewpoint upon noticing that the participants found the concept a bit complex to connect with transportation challenges. She mentioned that inclusive mobility uses a top to bottom and bottoms up approach where they work simultaneously on getting executives (local chief executives) and top officials as well as the various stakeholders such as the communities, NGOs, CSOs, private, government, poor and vulnerable sector to understand and fully grasp the entire inclusive mobility idea. Inclusive mobility requires looking at the entire picture and not just focusing on individual advocacies. The notion of inclusivity in the local government context shows that each city in Metro Manila is doing something toward having sustainable urban transport which Metro Manila as an entity need to undergo. The event where everyone gets to share their own experience (especially those who were successful) is a useful tool for replication to other cities or in scaling up. She also reiterated that in this training needs analysis meeting, the IM project team wanted to find out what else is missing in the realm of local government when it comes to inclusive mobility. Contrary to what the participants think, inclusive mobility does not depend on the administration. Inclusivity is looking at the big picture, on the entirety of Metro Manila's sustainable urban transport. They push for their desire to connect all that is happening on transport and mobility and highlight the key challenges that each LGU face with regard to promoting and fulfilling a true inclusive mobility. Some cities might highlight pedestrianization but ultimately, the IM course should respond to the needs of each city. Tess (from Parañaque) gave her observation that in city planning, the planners look at roads mostly for the benefit of private vehicles but not for pedestrians. The city plans evidently do not reflect inclusiveness as pedestrian lanes are used for other purposes so people are forced to walk along the road.

Workshop 3: Determining Employee Performance in order to respond to the Challenges and Attain Goals The guide questions for the third stage of the TNA were: How should the employees in your city government start performing differently to help you meet the challenges and take us to the goal of inclusive mobility? What kinds of skills are needed? Can we start with policy research? How do we make employees more oriented to inclusive mobility? The response of the participants were categorized in terms of knowledge, skills and orientation: KNOWLEDGE Project programming and approval Leveraging LGPMS National policy/ mandated at the national level SKILLS Policy Awareness in project development cycle ORIENTATION Creation of Technical Working Group (TWG) Inclusion in plans (e.g vendors) Challenge in current plantilla position of LGUs Inter-LGU TWG Open Forum

Aniel (from Parañaque) mentioned two things: 1) For the LGUs to start with awareness especially with the key employees that are contributory to inclusive mobility. Look at the existing policies in the cities and find out the gaps to see the things that need to be implemented by the policy makers. It is best to start with the foundation, the subset of government employees who are aware of their responsibility in bringing inclusive mobility to the city. 2) Get into a more holistic approach but using a strategic point of view. To meet the challenges, there should be a holistic vision that requires a paradigm shift by the leaders. The thinking should not be about eliminating people in the streets instead creating harmony with the transport sector. The policies should aim for a win-win solution. Jennifer (from Makati) said that the IM role should not be assigned to a particular division or department only, rather everyone in the LGU should be involved. All departments should have an appreciation of inclusive mobility and all stakeholders should be involved to generate better ideas. Leonida (from Las Piñas) suggested creating a technical working group on inclusive mobility. Tess (from Parañaque) said that the presentation of Executive Legislative Agenda and the Annual Investment Plan of LGUs could be a venue for awareness by political or legislative leaders including department heads, council and barangay captains. It is pivotal to create awareness and advocacy first especially at the top level. In terms of scoring system for career, there is no point or bearing to go an extra mile for IM. What can LGU employees do? Achiles (from Pasay) recognized that it would be difficult to include the practice of IM in the present duties and responsibilities of LGU employees. He proposed creating a new line item or position to focus mainly or specifically on inclusive mobility. Some people will have to be directly involved but people in planning must have the strength to incorporate IM in the plans. There is a knowledge component, orientation and skills/ competency required in making this possible. Leonida (from Las Piñas) acknowledged that as of the moment, IM is not yet embedded in LGU policies, plans and programs, however she appreciated that fact that in the creation of an LGU's AIP, inclusive mobility should be integrated. She proposed to organize a training workshop for awareness purposes. It is best to start with knowledge and orientation on the IM concept then followed by specific LGU assignments. Mainstreaming IM in LGU undertakings and business operations is key before application. It would also help to have a specific mandate coming from the national government because laws might already be in place in relation to inclusive mobility but they are not explicitly identified as IM. Roberto (from Mandaluyong) commented that there are different groups who offer courses on sustainable urban transport already. What is IM's assurance that this training course on IM for professionals will not be a duplication of the said courses? Ms. Danielle responded by saying that this is exactly the purpose of the having a TNA meeting today. The TNA meeting would aid in identifying the value added by the IM training course to professionals. For one, UP-NCTS who offers a course on sustainable transport is more engineering-oriented. They are more technical in looking at things. The project team wanted to look at the perspective of various sectors and offers another perspective. UP-NCPAG is more

inclined to governance and politics as compared to the combination of everything, emphasizing inclusiveness, which is what the IM training course intends to bring. Mobility for all is still nonexistent in cities and the IM project team would like to fill in the missing piece(s). Dr. Guillen assured everyone in the table that everything gathered from the workshop and all outputs are brought up to the respective LGU leaders, hence the use of the bottom up and top to bottom approach. The IM project team most certainly does not want to emulate or rehash the training done by other institutions. The team is definitely also not competing with other institutions giving almost similar course on transport, rather, the team wants to highlight what the LGUs are doing on sustainable transport that are related to IM. The intention of the development of a training course is not adversarial. The main difference with others who are more technical in conducting transport related training is that the IM course would enlighten decision makers how to make informed decisions that revolves around inclusive mobility. IM is advocating and would focus more on changes for the people who are most affected and not the "how-to". Some do not address this issue and there is not much on inclusiveness. Other institutions are more technical in their method while the IM training course is in a sense political as it aims to change the distribution of values in the society and affects the behavior in the institutional and customer level. Dr. Guillen was also a bit surprised that IM is not yet embedded in the LGU level. She reiterated that the notion of inclusive mobility is not to solve traffic rather increase mobility for all. The LGUs can be champions on IM and inspire others to change their perspective on sustainable urban transport.

Workshop 4: Identification of needed new skills, knowledge and attitude of the Employees The guide question for this stage was: In order for employees to respond accordingly to the challenges, what kind of new competencies do they need to have? The responses of the participants are summarized in the table below and classified into new knowledge, new skills and new orientation they need. NEW KNOWLEDGE Benchmark models (local and international) Social media techniques for social audit Setting up computer systems NEW SKILLS Project Management Dealing with media and politicians Crafting and support for ordinance addressing social issues NEW ORIENTATION Inter-department cooperation and management Open Forum Daniel (from Parañaque) proposed that in terms of project management, the team should consider a more rounded policy management. Roberto (from Mandaluyong) recommended including sanctions to those who disobey policies (eg. structures built on sidewalks and illegal parking that obstructs traffic and mobility) Dr. Romero said that social media could be used to get reports on these violations in a process called Social Audit and Monitoring. But Roberto Javier raised a concern regarding violations committed by politicians, he was curious about who gives sanctions to these officials. Engr. Calvin (from Marikina) said that with reference to their city, city ordinances in relation to IM are present but implementation is key. From an IM point of view, there is a need to modify ordinances to promote accessibility. (i.e. assign or set a specific place for informal settlers to hold their wake to avoid obstructing traffic in using roads to hold funerals)

Synthesis and Moving Forward The project team's initial idea for the basic IM training course was to hold it in five days consisting of three days worth of inputs and two days working on a project in the municipality that is IM oriented. The IM project could either be a new project or a continuing project. The project team posed various (existing) courses from academic institutions on the wall and the participants were given five sticker dots each to choose the top five topics that they feel were most relevant to the IM course. There were 28 possible key areas that could be studied or be included in the IM course. The project team deemed it best to limit and prioritize which among the list of options are applicable for the respective cities. The participants should consider the topics that will have huge contribution to enhance the knowledge, skills and orientation towards promoting a sustainable transport and IM.

Jennifer (from Marikina) expressed her hopes of translating the figures as result of this exercise into outcome-based. Dr. Romero affirmed that the perceived outcome from this exercise is for the LGUs to promote IM in their respective cities. The input is for trainees from the LGUs to come up with a design and implementation of IM projects. This may require a level of acceptance by the respective Mayors that the IM training course would not only be a series of lectures but also be their advocacy. The project team offered to talk to the LGUs' respective Human Resource department and Mayors since the Mayor's pronouncement is needed before the training starts. Technically, the IM training course should start with the Mayors. It is possible that not all LGUs could participate in the IM course. The project team sees that only the cities whose local chief executives are sold to the idea would begin with the training. Below were the 28 topics posted on the wall with the corresponding voting tally in parenthesis. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Transitional to Low Carbon Transport (0) Climate Finance for Low Carbon Transport (0) Sustainable Mobility Events (0) Housing and Mobility (0) Survey Methods in Transportation (0) Transportation Modeling (0) Active Travel Audits (0) Transport Technologies (1) Transportation Economics (1) Safety and Social Issues (1) Tourism and Mobility (1) Mobility Management and Travel Awareness (2) Project Management (2) Stakeholder Analysis and Involvement (2) Special Problems in Transportation Planning (2) City/ Municipal Mobility Management (2) Public Transport Services (2) Sustainable Mobility Campaigns (2) Transport and Health (3) Transportation Planning Analysis and Techniques (3)

21. 22. 23. 24. 25. 26. 27. 28. Transportation Plan and Project Evaluation (3) Public Transportation and Operations Planning (4) Children and Mobility (5) Theory and Practice of Transportation Planning (6) Urban Growth and Strategies for Sustainable Development (8) Transportation Policies and Planning Practices (10) Monitoring and Evaluation of Mobility Management Activities (11) Sustainable Transport and Climate Change (11) Out of the twenty-eight choices, seven got zero scores. The top five key areas chosen by the participants were: 1. 2. 3. 4. 5. Sustainable Transport and Climate Change (11) Monitoring and Evaluation of Mobility Management Activities (11) Transportation Policies and Planning Practices (10) Urban Growth and Strategies for Sustainable Development (8) Theory and Practice of Transportation Planning (6) The top subjects were all leaning to the operational and social side of transportation while the scientific and technical subjects were regarded much less applicable to the IM course. The project team guaranteed that even those without scores would be considered in course development but the top 5 would be their key priority. They recognized that each subject is important and interrelated. In the future, the project team plans to make the IM course more fitted to all LGUs and they also intend to develop courses that are LGU specific. After this TNA meeting, the team will draft a course and curriculum design, which will be presented on March 6 to the same group present in this meeting. The same group of attendees hoped to validate the course design on the said date. The IM project team would serve as intermediary. There will be instances when people on the ground would serve as resource persons and LGU representatives are the experts but there will also be instances when the course would need expertise from abroad. It was acknowledged that

there are many international models on IM that may be successful but may not be applicable to the LGU setting here in Metro Manila. The project team sees this course development working by building the capacity of LGUs that within itself they harness a pool of experts. This is why they encourage the participation and cooperation of the junior and senior level to attend for continuity and capability building. Closing In behalf of ASoG and the IM project team, Mr. Cordova thanked everyone for giving their time and hoped that the same group of participants would be able to join them again on March 6 for the validation of the proposed training design.

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