The SharePoint Survival Guide Top 10

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Information about The SharePoint Survival Guide Top 10

Published on March 9, 2014

Author: eshupps



The SharePoint Survival Guide Top 10


The SharePoint Cowboy Eric Shupps CKS:DEV Patterns & Practices 2 @eshupps


Features Security Navigation Taxonomy Search Social 4 Content Branding Apps

Plan to Succeed Create Excitement Solve Core Problems Demonstrate Clear Value Win Quickly and Often Listen, Accept and Adapt 5

Different doesn’t always mean better More capabilities often results in a longer learning curve The current process may be poor but it’s familiar Just because you understand the technology doesn’t mean users will What you want may not be what the business wants (or needs) 6

Formal Contextual 7 Informal On Demand

Guidelines Ownership 8 Roles & Responsibilities Empowerment

Operational Stability Uptime Event Velocity Error Rate Incidents Performance Data Protection 9 Availability Disaster Prevention Disaster Recovery

Network Systems Hardware Operating System Database Software Server Applications Dependent Applications Services Delivery Response & Resolution Time/Rate User Satisfaction 10

Authorized Access Unauthorized Access Auditing Response Plan Breach Detection 11

Event Management Incident Management Request Fulfillment Access Management Problem Management IT Operations Control Facilities Management 12

Monitoring Review Investigation Escalation Assignment 13

 It’s Never Too Late for a Good Plan  Adopt or Die  Assume to Fail  Education is Everything  Cultivate Contribution  Understand Your Value  What You Don’t Know Will Hurt You  Expect the Worst  Good Processes Deliver Good Results  Stay in Control 14

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