The Secret to Becoming a Great Manager

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Information about The Secret to Becoming a Great Manager
Business-Finance

Published on March 7, 2014

Author: shobhana1965

Source: authorstream.com

The Secret to Becoming a Better Manager : The Secret to Becoming a Better Manager By Iyer Subramanian, Management Consultant PowerPoint Presentation: Not all managers are cut from the same cloth, but the best ones have the ability to coach their employees to contribute meaningfully to the business and achieve personal satisfaction. Too many managers fail on both accounts, as they haven't received proper training themselves. PowerPoint Presentation: Being a great manager requires strong desire, intuition, coaching skills, dedication and -- above all else -- the ability to restrain from telling employees what to do and instead asking what I call "powerful questions.“ The questions which will make the employees think / behave in a particular manner. PowerPoint Presentation: Powerful questions are: Open-ended: They cannot be answered in a single word, but rather bringout thoughtful responses. Non-judgmental: They aren’t leading, and they don’t cover your personal views. Provocative: They challenge thinking and probe for thoughts employees may not have even known existed. Respectful: They consider your workers' feelings and emotions in order to obtain honesty. PowerPoint Presentation: t's important to remember that a successful employee coaching conversation also requires a genuine interest in the employee. This can’t be faked. If managers aren’t interested in the growth and development of others, then they are likely going to be stuck with mediocre results. Powerful questions fit into the three easy steps of what's called the "ASK" coaching framework: PowerPoint Presentation: A – Align on the topic for the coaching conversation. Example:   What is most important for you to talk about? This question should get at what is No. 1 on your employee’s mind. This in turn should become important to the manager as well.   PowerPoint Presentation: Remember, employees bring their whole selves to work. What they want to talk about could have nothing to do with work, but may very well be affecting their performance.         PowerPoint Presentation: Seek to understand current realities, real or perceived. Example: What’s really happening, and what are the judgments you added to your story? Based on the topic(s) the employee surfaced in the first question, a great manager can help him or her separate facts from judgments or opinions. PowerPoint Presentation: A great manager listens carefully and distinguishes between facts that can be substantiated and judgments that are subjective. Your employees might even regard their judgments as beliefs. The manager’s job is to help them understand the difference. PowerPoint Presentation: Kickstart shifts that drive action. Example:   What actions will your current thinking likely inspire? This is a way of helping employees think about how their attitude might be affecting performance. PowerPoint Presentation: A great manager is able to help employees create needed shifts in their approach; sometimes the slightest adjustment can open up new possibilities and improve results. A sustainable shift will occur when employees identify the need for change themselves. PowerPoint Presentation: As a bonus, a great manager always asks “What else?” in a coaching conversation. This powerful question is so flexible it can be used at almost any time and is incorporated often among the 12 powerful questions. PowerPoint Presentation: It can be difficult for employees to think of everything they want to say. The question “What else?” gives them an opportunity to truly reflect and bring additional thoughts to the surface. Inspiring picture of a great manager: Inspiring picture of a great manager Inspiring picture of a great leader: Inspiring picture of a great leader Inspiring picture of a great human being: Inspiring picture of a great human being

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