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The Future Of Testing Is In The Business From AppLabs

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Information about The Future Of Testing Is In The Business From AppLabs
Technology

Published on February 24, 2009

Author: vijayvarma

Source: slideshare.net

Description

The Future of Testing is in the Business From AppLabs
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The Future of Testing is in the Business Dispelling Myths and Seizing the Day Ian Londesbrough Principal Consultant

Agenda A Call to Arms – A Time to Change The Myths Testing is the developers Job Testing is the job of IT Cost, Quality, Time – What you Want and What you Get Take up you rightful place – Ownership of Business Testing Partner with Test Professionals What about IT – Delivery Factories Triangulating the V Benefits to Large Insurance Company Consequences of Inaction – The Risks Questions

A Call to Arms – A Time to Change

The Myths

Testing is the developers Job

Testing is the job of IT

Cost, Quality, Time – What you Want and What you Get

Take up you rightful place – Ownership of Business Testing

Partner with Test Professionals

What about IT – Delivery Factories

Triangulating the V

Benefits to Large Insurance Company

Consequences of Inaction – The Risks

Questions

A Call to Arms – A Time to Change Benefits Benefits Benefits Benefits Benefits Benefits Benefits Testing enables Benefits Realisation Change Risk Testing Risk Risk Risk Risk Change Change Change Testing Testing Testing Risk Risk Risk

The Myths – Testing is the developers Job Testing by software developers: An informal approach with no process, unit testing only Neither independent nor objective - Marking their own homework Resulting in: Testing being squeezed due to over-runs in analysis, design and build Poor quality delivered to the business Low quality, descoped, under tested applications Increased support costs and damage to the business operation Low business confidence in IT and low credibility of the IT organisation Testing by the Developers is NOT enough

Testing by software developers:

An informal approach with no process, unit testing only

Neither independent nor objective - Marking their own homework

Resulting in:

Testing being squeezed due to over-runs in analysis, design and build

Poor quality delivered to the business

Low quality, descoped, under tested applications

Increased support costs and damage to the business operation

Low business confidence in IT and low credibility of the IT organisation

The Myths – Testing is the job of IT Testing by IT Testing Teams to provide: An Independent and Objective IT led testing service Testing for IT Projects and IT operations System and Systems Integration Testing IT led testing with Business input & some Business involvement A Clear Test Process Planning, estimating, analysis, design, build and execution of tests Excellent IT based test evidence and reporting Resulting in: IT Projects delivered to quality, on time within budget more often Lower IT project costs and lower IT support costs Better informed business “go live” decisions IT Testing is NOT Enough

Testing by IT Testing Teams to provide:

An Independent and Objective IT led testing service

Testing for IT Projects and IT operations

System and Systems Integration Testing

IT led testing with Business input & some Business involvement

A Clear Test Process

Planning, estimating, analysis, design, build and execution of tests

Excellent IT based test evidence and reporting

Resulting in:

IT Projects delivered to quality, on time within budget more often

Lower IT project costs and lower IT support costs

Better informed business “go live” decisions

Cost, Quality, Time – What you want Time Cost Quality Scope Cost, Quality, Time – What you get Time Reduced Scope Waste

Take up your rightful place – Ownership of Business Testing The Business must own: The idea and define the expected benefits The requirements which must be: Clear, unambiguous, assumption free and complete Risk Based & Static Tested Sign-off of Functional Designs and: Sign off evidence that IT/3 rd Parties have verified the design Own the Business Testing and define tests which Are fully traceable to and validate the requirements Test the integration with existing systems and business processes Test usability for the people who will use it Test that it performs and is secure Model the target operating model and business organization Resulting in: Lower cost of ownership, reduced risks, increased benefits & profit Independent and objective testing, of the business, by the business, for the business

The Business must own:

The idea and define the expected benefits

The requirements which must be:

Clear, unambiguous, assumption free and complete

Risk Based & Static Tested

Sign-off of Functional Designs and:

Sign off evidence that IT/3 rd Parties have verified the design

Own the Business Testing and define tests which

Are fully traceable to and validate the requirements

Test the integration with existing systems and business processes

Test usability for the people who will use it

Test that it performs and is secure

Model the target operating model and business organization

Resulting in:

Lower cost of ownership, reduced risks, increased benefits & profit

Partner with Test Professionals Find Independent and Objective “Business Savvy” Test Professionals to provide the capacity and capability to: Establish business Testing Policy Define business Testing Strategy Plan, analyze and design business testing Coordinate and communicate the business test execution Report on business confidence, risk and benefits Mediate, translate, negotiate with IT & 3 rd Parties as a “critical friend” Rotating test professionals between IT and the Business Combine Business & IT Testing in one Centre of Excellence Don’t let IT and 3rd Parties “ Mark their own homework”

Find Independent and Objective “Business Savvy” Test Professionals to provide the capacity and capability to:

Establish business Testing Policy

Define business Testing Strategy

Plan, analyze and design business testing

Coordinate and communicate the business test execution

Report on business confidence, risk and benefits

Mediate, translate, negotiate with IT & 3 rd Parties as a “critical friend”

Rotating test professionals between IT and the Business

Combine Business & IT Testing in one Centre of Excellence

What about IT – Delivery Factories Design and Build the systems Provide evidence of Unit and System Testing to Verify the Design - Have IT/3 rd Parties built the system right? Give confidence that IT/3 rd Parties have met contractual quality gates Fix Defects found in any stage of testing Manage configuration and releases Deliver the expected scope on time, to cost, at the required quality and demonstrate that scope and quality Give IT and 3rd Parties space to do their job Govern & Assure their work

Design and Build the systems

Provide evidence of Unit and System Testing to

Verify the Design - Have IT/3 rd Parties built the system right?

Give confidence that IT/3 rd Parties have met contractual quality gates

Fix Defects found in any stage of testing

Manage configuration and releases

Deliver the expected scope on time, to cost, at the required quality and demonstrate that scope and quality

Triangulating the “V” Time To Cost RequiredQuality Defined Scope Analysis Design Build Technical Test Functional Test Acceptance Test Static Testing, Test Planning & Design Dynamic Test Execution & Recording On Time IDEAS BENEFITS Business Change and Transformation

Benefits to Large Insurance Company Background Large programme of business change 3 rd Party and internal IT Delivery of supporting IT Changes to Business Process and Business Operating Model 3 rd Party provision of product/service offerings and backoffice Complexity of Business Change required Business Focussed Testing Transition to Business Testing Clear Roles, Responsibilities, Quality Gates, Metrics and Communications established Business Testing Centre of Excellence established with: Policy and Strategy, Process, Resource Pool, Tools, Environments Unit and System Testing conducted by IT and 3 rd Parties Requirements, Acceptance Testing and Model Office Activities owned by the Business Reduced Costs In control of Quality Reduced Risks Increased Benefits

Background

Large programme of business change

3 rd Party and internal IT Delivery of supporting IT

Changes to Business Process and Business Operating Model

3 rd Party provision of product/service offerings and backoffice

Complexity of Business Change required Business Focussed Testing

Transition to Business Testing

Clear Roles, Responsibilities, Quality Gates, Metrics and Communications established

Business Testing Centre of Excellence established with:

Policy and Strategy, Process, Resource Pool, Tools, Environments

Unit and System Testing conducted by IT and 3 rd Parties

Requirements, Acceptance Testing and Model Office Activities owned by the Business

Consequences of Inaction – The Risks Business Transformation and Business Change introduces the risk of: Reduced Profit Reduced Revenue Impaired Growth Poor Customer Service Inefficiency and ineffectiveness of the Business Operation No repeat business and referrals None conformance to legal and regulatory requirements Putting people and the environment in jeopardy Not owning Business Testing will put your business at risk and impact on the expected benefits of change and transformation

Business Transformation and Business Change introduces the risk of:

Reduced Profit

Reduced Revenue

Impaired Growth

Poor Customer Service

Inefficiency and ineffectiveness of the Business Operation

No repeat business and referrals

None conformance to legal and regulatory requirements

Putting people and the environment in jeopardy

A Call to Arms – A Time to Change Benefits Benefits Benefits Benefits Benefits Benefits Benefits Testing enables Benefits Realisation Testing is a Strategic Business Planning, Business Risk and Benefits Management Tool Change Risk Testing Risk Risk Risk Risk Change Change Change Testing Testing Testing Risk Risk Risk

Questions? Please e-mail: [email_address]

 

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