The Future of Talent Acquisition In the Financial Services Industry

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Information about The Future of Talent Acquisition In the Financial Services Industry

Published on February 21, 2014

Author: pinstripetalent

Source: slideshare.net

Description

Learn about the Chubb and Pinstripe partnership and how together they were able to streamline and build a high-touch recruitment process and utilize advanced search techniques and establish actionable metrics to make Chubb a world-class recruiting organization.

The Future of Talent Acquisition In the Financial Services Industry October 8, 2013 Content Property of Pinstripe, Inc. 1

Content Property of Pinstripe, Inc. 2

Introductions & Agenda Today’s Presenters • Industry Challenges • Evolution of Talent Solutions Debra Kestenbaum VP, Talent Acquisition Chubb • Introduction to Chubb • Chubb’s Transformation – Employment Branding Angela Hills EVP Pinstripe & Ochre House – Technology Integration – Back to HR Basics • Call to Action • Q&A Content Property of Pinstripe, Inc. 3

Challenges Facing the Industry Content Property of Pinstripe, Inc. 4

Evolution of RPO Content Property of Pinstripe, Inc. 5

Providing Business and Personal Insurance Worldwide Company Mission To be the preeminent specialty global property and casualty insurer by providing products and services that exceed our customers’ expectations. • • • • • 202nd largest U.S.-based corporation. 120 offices in 26 countries. 10,200 employees around the globe. 8,500 independent agents & brokers. Strategic Business Units offer a variety of insurance solutions: – Chubb Personal Insurance – Chubb Commercial Insurance – Chubb Specialty Insurance Content Property of Pinstripe, Inc. 6

Goals of Pinstripe Partnership • Relationship-driven recruiting organization. • Streamlined process with high-touch experience. • Source using advanced search techniques. • Reduce hiring expenses. • Establish and maintain actionable metrics. Content Property of Pinstripe, Inc. 7 7

Chubb’s Transformation Recruiting in a Fundamentally Different Way. 1. Thinking Like a Marketer: Embracing Employment Branding 2. Thinking Like an Analyst: Leveraging Technology & Data 3. Thinking Like Human Resources: Elevating a Talent Mindset Content Property of Pinstripe, Inc. 8

Thinking Like a Marketer: Embracing Employment Branding The most important conversations about your organization are happening when you aren’t there. Content Property of Pinstripe, Inc. 9

What’s an Employment Value Proposition? An EVP should distil: 1. Business vision and objectives. Who You Want to Be 2. The wider corporate and product/service brand. 3. Career opportunities & attributes. 4. The values, culture & physical experience. EVP Who You Are Who People Think You Are Content Property of Pinstripe, Inc. 10

Chubb’s Employment Branding Example Content Property of Pinstripe, Inc. 11

Communicating Your EVP Direct Sourcing PR influencers & advocates Social & Business networks Job boards & Networks EVP Sphere of Influence YouTube, webinars & other embedded content Advertising Events, direct & eComms Referrals & Alumni Digital presence/ Career Site Content Property of Pinstripe, Inc. 12

Thinking Like an Analyst: Leveraging Technology & Data Understand your internal and external talent landscape. Content Property of Pinstripe, Inc. 13

Talent Intelligence Data Content Property of Pinstripe, Inc. 14

Predictive Analytics Data Traditional Recruiter 200 resumes reviewed 25 qualified candidates Big Data-enabled 40 resumes reviewed 30 qualified candidates Content Property of Pinstripe, Inc. 15

Thinking Like Human Resources: Elevating a Talent Mindset Never underestimate the value of a quality recruiter. Content Property of Pinstripe, Inc. 16

Thinking Like Human Resources: Elevating a Talent Mindset Engage talent communities to practice Recruitment Prevention. Content Property of Pinstripe, Inc. 17

Sourcing Strategy & Channels Sourcing Success is not just WHERE but HOW. Job Scope Discussion & Talent Intelligence Assessment including competitive landscape Passive Sourcing Strategies • • • • • • • • • Pinstripe TRM platform candidate database Proactive Campaigning Referrals & References Deep Internet Sourcing Social Networks Social User Groups Trade Associations Educational Institutions Resume Databases Active Sourcing Strategies • • • • • • • National Job Boards Local Job Boards Niche Job Boards • Role-specific • Diversity Job Aggregators Sponsored Ads Job Fairs Traditional Media Content Property of Pinstripe, Inc. 18

83 Campaigns Connect More Than 13,200 Individuals Talent Community leads being leveraged for req-specific campaigning. Targeted Military Campaign: Fortune 500 Campaign: 2,313 military professionals reached 2,770 insurance professionals reached Content Property of Pinstripe, Inc. 19

Thinking Like Human Resources: Elevating a Talent Mindset Invest in recruiter training and professional development. Content Property of Pinstripe, Inc. 20

Create Your Own Transformation Recruiting in a Fundamentally Different Way. 1. Thinking Like a Marketer: Embracing Employment Branding 2. Thinking Like an Analyst: Leveraging Technology & Data 3. Thinking Like Human Resources: Elevating a Talent Mindset Content Property of Pinstripe, Inc. 21

Q&A and Thank You! We invite you to stop by our table for more information and to register to get a free Talent Intelligence assessment. Debra Kestenbaum dkestenbaum@chubb.com (908) 903-2241 Angela Hills ahills@pinstripe.com (262) 754-5024 Content Property of Pinstripe, Inc. 22

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