Published on January 9, 2009
The Collaboration Paradox “None of us is as dumb as all of us” MaRS January 7, 2009 John Abele
If you aren’t prepared to change, be prepared to be irrelevant.
How do you harness the collective intelligence of great minds in the presence of: • Different cultures and silos? • Strong egos? • Messenger killers? • Pontificators? • Hidden agendas • Group think? • Off topic time wasters? • Diverse levels of understanding? • A range of bias?
Meetings can take many forms • Physical • Virtual • Synchronous • Asynchronous
• Symposium • Colloquium • Conference • Congress • Forum • Convention • Unconference
A well recognized problem
World’s first conference facility, The Babel Center …. a failure
New York Times May 9, 2006
Where Brilliant Dreams are Born Before the beginning of great brilliance, there must be Chaos. Before a brilliant person begins something great, they must look foolish to the crowd.
Some Tools for Empowering “Wisecrowds”, the New World Order Do you use any? • Wikis • Podcasts • Blogs • Social networks • Prediction markets • Search engines
A predictive markets website for physicians
Pharma companies harness the wisdom of crowds
Boston Scientific’s fast advancing disruptive technology presented a problem
Advances in technology in the next 5 years will exceed those in the previous 50.
The Dilemmas of Medical Technology Development /Assessment Technology Development Rate Technology Assessment Time
New Device Technologies Critical Issues 1. How are new technologies and the procedures they spawn to be assessed? 2. How can physicians best be trained to employ new technologies and how to they stay current? 3. How can we keep up with accelerating technological advances? 4. Who’s going to pay for it … the technology and the assessment?
Problems of Assessment • Bias – Hidden agenda – Turf – Money • Rhetorical/Presentation skills • Politically Correct – Science – Regulation
Medical teaching, late 1800s, Billroth, Vienna
A Counter-Intuitive Innovation
Live Demonstration course, Gruntzig, 1978, Zurich Real time sports style video, expert panel, audience guides procedures
Problem: Not many people could see or hear Solution: • Special television cameras & microphones • Multiple views - patient - doctor - operating site - physiological data - inside of the patient
Problem: Doctor had a limited & biased point of view Solution: • Panel of contrarian experts • Simultaneous studies of the latest research and trial data
Problem: Students aren’t familiar with the technology Solution: • Experts explain the new technology • Graphics & interactive demonstrations
Problem: Hard to tell if students really understand Solution: • Audience response system - Like “Who wants to be a millionaire?” - Anonymous responses - Works in parallel - Teachers adjust - Students learn relative to peers - Dig deeper
Now a multimedia, multitasking, totally interactive extravaganza…in many fields, around the world
Individual Physician success is Measured by the “masses” versus Measured by the establishment
These educational programs are Not controlled by the “establishment” (Universities, Professional Societies, Government)
“War is too important to be left to the Generals”
Harnessing collective intelligence through networks is exploding NY Times, Oct 31, 06
The Kingbridge Mission “Organizations are most productive when there is great communication. Great communication can occur when people are stimulated, provoked and challenged in an atmosphere of trust, respect and accountability.
“The despotism of custom is everywhere the hindrance to human achievement.” John Stuart Mill
• Environment • Atmosphere • Networking • Program • Research
Atmosphere • Personalized, “Welcome to my home” • Stimulating and provocative art and inventions • Environment customized to client • “Conferencing is my passion” • Learning laboratory with experiments • Surprise. Humor. Challenge. • Stories
• Goal based organization • Parallel conversations M • Audience response systems • Adaptive learning E • Profiling attendees N • Court jester • Squirt guns U • Experiential learning • Super interactivity • Audio visual studio • Hybrid physical/virtual meetings
Kingbridge Institute • Experimentation with clients • World class techniques • Learning laboratory • Information clearing house • Asking better questions • Power of great moderating
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