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The Cohesive Cross-Department Team

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Information about The Cohesive Cross-Department Team
Business & Mgmt

Published on March 9, 2009

Author: christophefp

Source: slideshare.net

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The Cohesive Cross-Department Team

Working together is a must Although the different departments may have very different short-term objectives, what matters is the company bottom line. To maximize the company’s results, the departments must co-operate in a cohesive manner. The difference between winning companies and the losers can always be related to a large extent to their respective abilities to create and nurture this cohesion.

Objectives of this program Create productive energy between departments to achieve company goals. Create mutual understanding about the respective departments’ priorities. Know and understand what the other departments do.

Our 5-step approach To achieve these objective we will carry out with you the following steps: Step 1: Assessment of your current situation. Step 2: Defining the areas for improvement. Step 3: Defining the actions and developing the customer-supplier model. Step 4: Implementation. Step 5: Follow-up.

Assessment of your current situation Review with Departments’ Heads of: – What they need from the other departments. – What they provide to the other departments. – Their assessment of the information and communication processes. • Quantitative and qualitative assessment of the performance on the deliverables.

Defining the areas for improvement Identifying the areas of weakness as well as the areas of strength. Identifying the causes of sub-optimal functioning. Identifying and mapping the mutual needs.

Defining the actions In order to develop the plan of actions, we will follow the SMART approach – Specific – Measurable – Ambitious – Realistic – Time-bound

Developing the customer-supplier model This model helps increase the level of accountability of the different team members. It creates clarity in the mutual needs and expectations. It insures that deliverables indeed get delivered. It increases the quality of co-operation.

Implementation Presentation of the results to the team. Set-up of the necessary procedures: – Information and communication – Customer-Supplier approach – Feedback procedures Develop a proactive mutual support culture.

Follow-up Within 3 months after implementation, we will review the progress made. If necessary, corrective actions will be taken to insure the proper implementation of the action plan.

Interested? Then check with you’re the rest of your team and contact us at: info@happyfuturegroup.com

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