Published on June 22, 2016
1. THE 5 BEST SOCIAL MEDIA MANAGEMENT TOOLS OF 2016* *(rated by their own users) G2Crowd has analyzed hundreds of detailed reviews from users of the top Social Media Management software. Here are the winners based on the 7 most important criteria.
2. USER SATISFACTION How satisfied are the users of each software (based on a scale of 1 to 100).
3. PRODUCT DIRECTION Vendors’ ability to meet the latest trends and features (based on a scale of 1 to 10).
4. EASY-TO-LEARN (MAINTENANCE) Is the software easy to setup and operate (based on a scale of 1 to 10).
5. SUPPORT Ability of each company’s customer service to resolve questions and issues (based on a scale of 1 to 10).
6. USABILITY Ease-of-use and ability to improve productivity (based on a scale of 1 to 10).
7. MEET REQUIREMENTS Ability to meet business needs (based on a scale of 1 to 10).
8. G2 CROWD RATING The average rating from G2Crowd users (based on a scale of 0 to 5).
9. NUMBER OF RATINGS Number of customer reviews on which this ranking was based.
10. INFOGRAPHIC BROUGHT TO YOU BY Seriously Social is a popular social media blog ran by Ian Anderson Gray. The articles explore the latest social media tools, hacks and tips in order to help marketers and business owners make the best decisions and to be more effective and productive http://iag.me G2 Crowd scores Social Media Management Software products and vendors based on ratings and reviews gathered from real users, as well as data aggregated from online sources and social networks. The best Social Media Management solutions are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact). Purchase the full report to easily compare all aspects of social media management products, efficiently select the best product, get the best deal, and set realistic budgets. http://www.g2crowd.com/categories/social-media-mgmt
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