TemboStatus - When to use open-ended questions in your employee survey

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Information about TemboStatus - When to use open-ended questions in your employee survey
Business & Mgmt

Published on March 18, 2014

Author: TemboStatus

Source: slideshare.net

Description

When thinking about conducting an engagement survey, one thing to consider is whether or not to include open-ended items. Here are some of the benefits and drawbacks.

Should my engagement survey include open ended questions?

Great Question!

Open-ended items are questions that ask employees to provide written responses rather than choose from a list or respond to a scale. When considering open-ended items, you need to weigh the relative pros and cons to decide whether they are right for you and your situation.

PRO Open-ended items are great for gathering useful information. Often, the responses provide unique and valuable insights that were not anticipated. They may illuminate issues that were not directly addressed in the survey.

CON Often, respondents don’t want to put in the time to provide a truly thoughtful response. People simply do not want to spend a lot of time typing out answers to questions.

Learn more: The Benefits & Drawbacks of Using Open Ended Questions

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