Tell Us About TeleHealth

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Information about Tell Us About TeleHealth
Health & Medicine

Published on March 7, 2014

Author: bcpsqc



This presentation was delivered in session F5 of Quality Forum 2014 by:

Cheryl Rivard
Coordinator, Patients as Partners
Vancouver Coastal Health

Brian Bootsman
TeleHealth Systems Engineer/Architect
Vancouver Coastal Health

Pemberton Valley Telehealth Project Cheryl Rivard Brian Bootsman

Presentation Overview • What We Were Trying to Accomplish • What We Implemented • Lessons Learned • Moving Forward 2

Integrated Primary & Community Care 3

The IPCC Aboriginal / First Nations Initiative by VCH How we are supporting the development of an effective primary & public health system with and for First Nations

VCH Pemberton Valley Project

Pemberton Valley Lake Road

Community Knowledge • One of the 1860 Cariboo Gold Rush trails • Estimated 30,000 miners walked through the valley • All 3 communities considered part of the Southern Stl’atl’imx Health Society • Dr. Coward flies in once a week for clinical visits • No telephone or cellular service

Background • Dr. Jel Coward wanted a quick, simple solution to communicate with 3 remote ‘fly in’ villages • Power to the communities just 3 years ago • 3.5 hour drive on gravel road to reach medical attention (on good days) • On the other side of the mountain is ‘Whistler’

Technical Background • 2 of the sites connect by satellite to the internet • 1 site connects by radio shot down Harrison Lake. • Connectivity greatly affected by weather • All traffic on the public internet

Skatin Population < 70 - Church of the Holy Cross -Built 1895-1905 -National Historic Site

Skatin Medical office

Medical Office Network

Technology Desire • Easy to operate • Simple to fix remotely • Dependable


Tipella Taxi

So what happened….. • 30 calls • Reasons for using – Confirming treatment – Booking medical appoints – Connecting CHW between the communities

Looking forward Expansion of units use: • Delivery of health services • Emergency Services • Connection of family during crisis • Education • Upgraded infrastructure to support more Telehealth

Thank you • Southern Stl’Atl’lmx Health Society • Mt. Currie Health Centre • Pemberton Health Centre 19

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