Published on March 4, 2014
CanVAS® Partner Management Solution™ © Copyright 2014 Telenity Confidential & Proprietary
CanVAS® PMS™ Most of the telecom operators have to manage multiple platforms to deliver a variety of value added service offerings, which are provided and managed by different types of partners (service providers, content providers, application providers, marketing agencies, etc.) making it difficult to keep track of all involved parties and manage the relationships in an effective and ubiquitous way. CanVAS® Partner Management Solution™ is designed to help telecom operators to organize and manage their partner relationships in an effective and efficient way via standardized business processes, methodologies, tools and practices with the overarching goal of creating an automated and sustainable ecosystem. CanVAS Partner Management Solution covers the entire partner lifecycle from onboarding to retirement, and offers enhanced processes and tools to assist in management, coordination, control, delivery and support of partners throughout their lifecycles.
Benefits Simplified Partner Onboarding Self-registration through partner portal simplifies partner onboarding process and helps attract a larger developer community. Well-defined onboarding workflows for partners and developers minimize the onboarding time and alleviate manual processes. Online Access to Documentation Documentation on partner portal allows existing and potential partners to be informed and to get trained about the business practices of the operator and to access detailed information on operator’s technical capabilities. Increased Motivation Partner Portal allows operators to build up a strong communication flow with partners. CanVAS® PMS™ helps operator to build, communicate and manage an incentive program from participant registration through sales tracking and verification, including allocation and redemption of points. Advanced Collaboration Tools CanVAS® PMS™ walks through all steps of service development lifecycle with partners. Development and test tools are integrated to partner portal allowing partners to develop new applications and services faster. Structured Support Services CanVAS PMS offers a trouble ticketing tool integrated to partner portal, standardizing the support flows between operator and partner. Wiki, blog and forum are also integrated to partner portal, enhancing the communication between operator and partners. Performance Tracking and Optimization Furnishing individual performance data to partners automatically and on an ongoing basis helps operations to better manage and improve the performance of complex, geographically dispersed partner organizations and workforces. CanVAS PMS provides tools to track KPIs and enables a holistic view of the partner ecosystem. Streamlined Renewals and Retirements Even in the best of circumstances, subject to the agreement in place, any partner can end the partnership relationship. CanVAS PMS offers out-of-the-box renewal or retirement processes to handle termination or renewal of the partnership agreements.
Product Overview Partner Management Solution is a system of methodologies, strategies, software, and web-based capabilities that helps an operator to organize and manage its partner relationships. The general purpose of Partner Management Solution is to enable operators to manage their partners more effectively and efficiently through the introduction of standardized processes, tools, and practices for interacting with them. Feature Summary • • • • • • • • Manages the entire Partner Lifecycle from onboarding to retirement. Reduces operational costs dramatically by introducing pre-packaged business work flows. Handles partner relationships with clean and clear interfaces accessible via web portals. Automates provisioning tasks and minimizes the need for human interaction. Enables a safe and controlled environment for partners to expand their offerings to subscribers. Regulates partners by setting policies and rules. Provides consolidated reports for the operator and custom reports for partners Simplifies settlement process by calculating the revenue sharing rates as agreed upon.
Architecture Portals Ticket Wiki Blog Forum Web Server Provisioning Workﬂow Engine Policy Manager Identity Manager Incentive Management Portal DB Reports Policy & Workﬂow DB Alarms Logs Organization & User DB Email Conﬁg SSO LDAP Suplementary Enablers Settlement Management Lifecycke Management Partner Management Solution™ Inspired by its years of experience working hand in hand with telecom operators, Telenity built CanVAS® PMS™ as a telecom-tailored solution. CanVAS PMS is designed and developed to handle the complexity of telecom products deployed in a fast moving pace. CanVAS PMS offers a one of the kind solution, solving both technical and business related issues at a lower cost. The CanVAS brand covers multiple solutions with key components that are optimal for future growth in the evolving next generation networks. Each CanVAS product offers not only a point solution, but also re-usable building blocks that seamlessly integrate with other components.
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