Technology Transformation in Travel and Tourism Industry

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Published on October 1, 2014

Author: rbsmumbai

Source: slideshare.net

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Student Presentations on the topic "Technology Transformation in Travel and Tourism Industry"

Group Members Yogini Mane 22 Pranav Mudras 26 Wasim Patel 29 Deepal Solanki 40 Ulpesh Solanki 41

Technology Transformation in Travel and Tourism Industry.

 Introduction to Travel and Tourism  History of Travel and Tourism  Online Tourism and Functional Stakeholders  Online Tourism & Travel Services  Delivery Process  Case Studies  Makemytrip.com  Yatra.com  Tripadvisor.com  Coxs and Kings Big International  Ezeego.com  Technological Developments  Advantages and Disadvantages of Online Travel and Tourism  Conclusions & Recommendations View slide

Introduction to Travel and Tourism View slide

History of Travel and Tourism

Online Tourism and Functional Stakeholders Airlines Hotel Industry Travel Intermediaries

Online Tourism & Travel Services  Tourism services  Tourist places  Transport services  Tourist packages  Social community  Tourist guides  User accounts for customers  Hotel/Motel/Resort reservations online  Various documentary and financial facilities for the travellers and the tourists  Corporate event management  Tourism & travel logistic provider  Receiving & transfer services.  Visiting places information in brief.  Students’ study/picnic/vacation tour arrangements.  Various programme arrangements services

Delivery Process Domestic Tourism Inbound Tourism Outbound Tourism

Delivery Process

Yatra.com Makemytrip.com IRCTC.com Coxs and Kings Tripadvisor.com

Introduction to Yatra.com

Yatra’s Business Model

Interfacing practiced at Yatra.com  Graphical User Interface (GUI)  Appnomic APM Tool -Remote Management Centre (RMC).

What’s so unique about Yatra.com??  Air Fare Calendar  Cruise holidays  Low-fare alert  Hot Deals  Holidays  The Yatra Care Program  Yatra Miles  Yatra Travel Guard Insurance

Makemytrip.com  MakeMyTrip.com was founded by Deep Kalra. MakeMyTrip is the largest online travel company in India and second most visited travel website after IRCTC. Sells more than 12,000 flight tickets, 1,000 hotel room nights, and 100 holiday packages every day and attracts more than 3.5 million unique visitors every month. Covers more than 50% of all online sales in India

The Business Model and Operation

Products and Services  International and Domestic Flights- Air Tickets  Holiday Packages and Hotels in India as well as International  Domestic - Bus and Rail Tickets  Private Car and Taxi Rentals  MICE (Meetings, Incentives, Conferences & Exhibitions)  B2B and Affiliate Services  Mobile Site & Apps

Makemytrip.com website

Make my trip mobile application

Make my trip mobile application

Technological Analysis Integrated Technology Platform

F5 BIG-IP •Local Traffic Manager (LTM) •Application Delivery Controller (ADC) Web Technologies MakeMyTrip Clustrix Database

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Introduction to Indian Railway Catering and Tourism Corporation { (IRCTC)

Business Model

Functioning of IRCTC

Services of IRCTC Online Ticketing Flight Ticketing

 Cox And Kings is travel company that traces its history to 1758.  Richard Cox was appointed regimental agent to the Foot Guards.  Cox & Kings is now a privately owned tour company with offices in Australia, United Arab Emirates, United Kingdom, India, the United States of America and Japan.  Its global headquarters are in London.  C&K operates in 19 countries through its Subsidiaries, Branch offices and Representative offices.

Cox and Kings introduced many value added services in its offerings. Cox and Kings (CKS) identified revenue sources by introducing new travel packages. The other initiatives undertaken by Cox and Kings to make their services more efficient also form a part of this caselet.

Application Centre Management and operations Visa Processing and Passport Application Dissemination of Information Pre Scrutiny of Applications

Visa Processing and Passport Application Acceptance of Application Fee Handling

Visa Processing and Passport Application Document Tracking Quality

COXS AND KINGS OFFICIAL ONLINE BOOKING SITE

COXS AND KINGS MOBILE APPLICATION

Outbound tourism

Tripadvisor.com

Conclusion

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