Technology & Data Solutions - Black Box EMEA & APAC

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Information about Technology & Data Solutions - Black Box EMEA & APAC

Published on November 28, 2016

Author: blackboxemea

Source: slideshare.net

1. Technology & Data Solutions

2. Global Black Box is the leading independent provider of major communications and infrastructure technologies  A Robust Company 3,800+ team members 2,500+ technicians  Financially Strong and Stable Established in 1976 Public company (NASDAQ: BBOX) since 1994 $1 billion in annual revenue Globally Over 175,000Customers in 150 Countries November 2016 EMEA & APAC Company Presentation 2

3. EMEA  22 offices in 13 countries 250+ team members  NewTech Support Centre 50+ application engineers Cross-border, 1-on-1, fast, local support  Solution Experts Signal management, IP, visualization, virtualization, KVM  International data services business November 2016 EMEA & APAC Company Presentation 3

4. APAC  6 key offices in the region Technology Product Solutions and Services Australia, NZ, Singapore,Taiwan, Japan, Malaysia, India Total 53 sites in APAC  Global Accounts team in APAC closely tied in partnership with Black Box US and EMEA Seamless service across the region  Centralized email for requests: service@blackbox.com.au November 2016 EMEA & APAC Company Presentation 4

5. Premier Customer Base Customers include 85% of the Fortune 500, all major U.S/Europe federal defense and civilian agencies, and numerous state/local governments. Commercial Industrial Government Military November 2016 EMEA & APAC Company Presentation 5

6. Industry Recognition November 2016 EMEA & APAC Company Presentation 6

7. Past and Present Originally a Reseller/Distributor known for our Big Book catalog … …now a solution consultant and provider of IT solutions and services. Control Rooms Conference & Classrooms Data & Communication Services November 2016 EMEA & APAC Company Presentation 7

8. Industry drivers • The networked world: everything IP • Critical infrastructures and control • Big data to information • Move to Cloud • Processing and visualization • IoT • Everything as a Service • Bring Your Own Device (BYOD) & collaborate faster November 2016 EMEA & APAC Company Presentation 8 Source: facebook

9. The networked world – everything IP • Number of IP nodes surpassed population in 2008 and continues to outgrow population • (Industrial) Ethernet/RJ45 takes control of production, automation and surveillance, bandwidth rising • IP routing becomes increasingly complex • Vulnerabilities and security needs • Move to Cloud • Horizontalization: Everything as a Service November 2016 EMEA & APAC Company Presentation 9 Source: PineApp Source: By The Opte Project - Originallyfrom the English Wikipedia; description page is/was here., CC BY 2.5, https://commons.wikimedia.org/w/index.php?curid=25698718

10. Critical infrastructures and control • More Critical infrastructures are IP based • Cyberattacks are rising • Network planning: technical & processes • IP network components • Proper setup and configuration • Manage access and security • Enforce rules of operation • Partnering during specification • Critical: selection of supply chain partners November 2016 EMEA & APAC Company Presentation 10 Source: friendsofeurope.org Source: pcworld “…A computer system is no more secure than the persons responsible for its operation…” Source: ramirocid.com Source: ramirocid.com 27000

11. Big data to information & green IT • Cloud services advance data processing • Advanced data processing drives information • Effective visualization improves use of information • Power Usage Effectiveness (PUE) monitoring drives data center relocation to colder regions November 2016 EMEA & APAC Company Presentation 11 Source: synasesense.com

12. BYOD & huddle • BYOD is a reality already, still many companies are not prepared • Most companies focus only on the technical aspects • Millennials and penetration of lean management in all departments are changing the workplace • From meeting to huddle • Faster, shorter, more frequent • Scrum and daily standups • Computer aided work • Corporate tools • Personal tools (on own devices) November 2016 EMEA & APAC Company Presentation 12

13. Black Box well postioned • The networked IP world • Black Box is a networking expert, whether this is a simple switch, an industrial ethernet device, intelligent IP/PoE networks, sophisticated routing to planning and building complete data centers and IP CATx and fiber infrastructures • Critical infrastructures and control • Protected networks, multiple protocols, various physical layer standards. Black Box supports a multitude of variants with products, installation and maintenance and it´s entire wealth of technical expertise • Aligning with customer requirements: being local and providing application specifc expertise • Invested in the future: increasing transmission capacity and processing power drive using IP and virtualization • Cloudium acquisition • New product introductions: focus on presenting and processing visual information and foster collaboration aligned with today´s and tomorrow´s workforce November 2016 EMEA & APAC Company Presentation 13 Source: vmware https://www.youtube.com/watch?v=5YMXEsqBc-c

14. Black Box aligned Consulting: individual combination of technologies & products Support: throughout all project- & product lifecycle stages Installation: IT-infrastructure, hardware and software setup and maintenance Conference Rooms Class Rooms Control Rooms Networking and Datacomm Pro-AV and Digital Signage IT Infrastructure and Cabling High-Performance Keyboard-Video-Mouse (KVM) Data Services November 2016 EMEA & APAC Company Presentation 14

15. We help our customers focus on their tasks, not on the technology and hardware. Consulting: individual combination of technologies & products Support: throughout all project- & product lifecycle stages Installation: IT-infrastructure, hardware and software setup and maintenance November 2016 EMEA & APAC Company Presentation 15 Leave the tech to us

16. Example: Control Room Solution Consultation • Review of application • (Network-) security recommendations, • Technology review Recommendation • Combination of extenders, (matrix)-switches, video wall processor, operator control solutions, IT- infrastructure (cable, network-switches etc.) Demo • Live demonstration of solutions, free testing of products Installation & Support • Installation if needed • Maintanance and service plan • Free tech support at any time November 2016 EMEA & APAC Company Presentation 16

17. Key application: desktop extension and KVM November 2016 EMEA & APAC Company Presentation 17 8/5 8/5 8/5 24/7 Corporate Public KVM Control Plane Processing Plane Application & Management Plane

18. November 2016 EMEA & APAC Company Presentation 18 • Objectives: • Centralize control for various functions • Flexible use of each desk for each function • Futureproof: scalable hard and software • Reliable components and systems, 24/7 use • IP KVM solution using standard Cisco network • Single mode fiber connections for high bandwidth and high quality video, audio and control • Ease of use: detection of mouse pointer determines which server is activey controlled (Freedom solution) Case study: Arlanda Airport

19. Case study: Arlanda Airport • Signals were extended and could be easily switched • Work desks and video wall signals extended and routed • Ease of use reduces operator fatigue and improves situational awareness November 2016 EMEA & APAC Company Presentation 19

20. Technology Products Networking and Datacomm Pro-AV and Digital Signage IT Infrastructure and Cabling High-Performance KVM November 2016 EMEA & APAC Company Presentation 20

21. Technology Products High-Performance KVM 4K Video & Peripheral Matrix Switching KVM-Extension (over IP) Server Room KVM Pro-AV and Digital Signage AV-over-IP Converters & Scalers Video Switches & Extenders Video Walls KVM-Switching November 2016 EMEA & APAC Company Presentation 21

22. Technology Products Networking & Datacom Ethernet Switches and Extenders Media Converters Console Servers Wireless IT Infrastructure & Cabling Cabinets & Racks Cables & Patch Panels Remote Monitoring and Security Mobile Device Storage November 2016 EMEA & APAC Company Presentation 22

23. World Class International Data Services Black Box offers planning, design, installation, optimization, project coordination, and maintenance of data networks in all kinds of environments. • Services to design, plan, resource and implement network infrastructure build-out • Router-to-the desktop • Services to design, plan, resource and implement structured cabling • CAT6, CAT6A, fiber, coax, other • Services to design, plan, resource and implement wireless networks • WAP’s, antennas, wireless bridges, etc. • In-building wireless solutions • Backup communications systems • Hosted at Black Box NOC’s • Data center staff augmentation • MAC management (post implementation) • Services to design, plan, resource and implement digital signage networks • Players, media converters, extenders, baluns, etc. Networking Structured Cabling Wireless Networking Data Center Infrastructure & Build-Out Digital Signage, CATV & Video November 2016 EMEA & APAC Company Presentation 23

24. Black Box Data Services  Our commitment Ease of doing business – single vendor, single point of contact Quicker RFP response time Reduce management time Better continuity throughout all aspects of the deployment Service Management and system expertise Global footprint Competitive – Faster pricing Revenue Growth Improved Service Delivery  Our approach Phased approach for checkpoint managemen Effective and flexible project governance November 2016 EMEA & APAC Company Presentation 24

25. Black Box Data Services  Our operation covers these major systems: Site Survey Installation, Move, Add and Change (IMAC) of Network Devices ranging from router, switch, server, PABX, VOIP phones, POS, Digital Signage etc. Storage, Staging and Burn-in Testing Decommissioning of Network and PABX devices Disposal/ Eradication of Decommissioned devices Break/ Fix Warehousing Help desk Support Project Management Site Survey Infrastructure Data/Voice Cabling Network (Data Voice and Video) Deployment November 2016 EMEA & APAC Company Presentation 25

26. Black Box Data Services EMEA/APAC Network Support  1 year contract of Help Desk support on Products and Services Countries covered are: EMEA: contact the UK office in Reading APAC: India, Japan, Korea, Singapore, Malaysia,Thailand, Indonesia, Philippines,Vietnam,China, Hong Kong, &Taiwan. Toll Free numbers servicing SalesTeams across EMEA andAPAC Pre Sales Help Desk support for a multinational information technology corporation November 2016 EMEA & APAC Company Presentation 26

27. Services Clients Global November 2016 EMEA & APAC Company Presentation 27

28. Tech Support Centre EMEA  Staff: 50+Application Engineers dedicated exclusively to project and customer support.  Project support: Selecting solutions and products that meet specific IT requirements.  Application assistance: Efficiently combining and integrating IT systems and components.  Cross-border support: network of technical experts across Europe.  TrainingCentres: four professionally equipped demo and training centres, located across Europe. November 2016 EMEA & APAC Company Presentation 28

29. Award-Winning Partner Programs  Premier, certified partner of key brands – Cisco – Extreme Networks  Partners complementing the Black Box team – Customized Training – Up to 24x7 technical support – Free access to our Proposal and Design Center – Programs for demo equipment  Supporting Design Partners – Support start up companies – Preferential terms for components/loans – Design support November 2016 EMEA & APAC Company Presentation 29

30. Contact us  Visit our websites: www.black-box.eu; www.blackbox.com; www.blackbox.com/en-au  Call us EMEA: 00800 – CALLBBOX  Call us APAC: +61 1300 734 455  Write an Email: sales@blackbox.com November 2016 EMEA & APAC Company Presentation 30

31. Thank you for your attention. Questions? November 2016 EMEA & APAC Company Presentation 31

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