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Supervisory Personnel

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Information about Supervisory Personnel

Published on February 16, 2009

Author: TommyMack

Source: slideshare.net

Description

This presentation helps owner and managers understand the question, "Who is in charge, here?"
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Supervisory Responsibilities Tommy Mack Organization www.tommymack.org Tommy “Mack” McEldowney ©2009 Tommy Mack Organization. All rights reserved

SUPERVISOR A supervisor is a person who is responsible for the performance of work done by one or more other employees. The supervisor must have the ability to handle the function to which he/she is assigned and the ability to control and direct those employees who are subordinate. The capacity of supervisory personnel is largely dependent upon their personality, background, education, and work experience. A good supervisor is open-minded and alert to new ideas. An open-minded person is more flexible in facing the varying situations that must be faced daily. ©2009 Tommy Mack Organization. All rights reserved

A supervisor is a person who is responsible for the performance of work done by one or more other employees.

The supervisor must have the ability to handle the function to which he/she is assigned and the ability to control and direct those employees who are subordinate.

The capacity of supervisory personnel is largely dependent upon their personality, background, education, and work experience.

A good supervisor is open-minded and alert to new ideas. An open-minded person is more flexible in facing the varying situations that must be faced daily.

QUALITIES Emotional stability is essential. A good supervisor must be able to control his/her temper under all conditions. Even when the going gets tough, the supervisor must follow an orderly, well-planned procedure that is flexible enough to permit changes when necessary. All decisions must be handled positively and quickly. Shaky and uncertain decisions will cost the respect of both other supervisors and subordinates. Supervisors must be able to understand the personalities of their subordinates. Subordinates must be made to feel that they are understood and enjoy working under their supervisor's steady, dependable direction. ©2009 Tommy Mack Organization. All rights reserved

Emotional stability is essential. A good supervisor must be able to control his/her temper under all conditions. Even when the going gets tough, the supervisor must follow an orderly, well-planned procedure that is flexible enough to permit changes when necessary.

All decisions must be handled positively and quickly. Shaky and uncertain decisions will cost the respect of both other supervisors and subordinates.

Supervisors must be able to understand the personalities of their subordinates. Subordinates must be made to feel that they are understood and enjoy working under their supervisor's steady, dependable direction.

QUALIFICATIONS The supervisor must be impartial and impersonal and cannot allow personal likes and dislikes to influence decisions. The good supervisor is a leader , rather than a driver. Subordinates should feel that they are doing worthwhile work. This helps them to have pride in their work. Supervisors must be able to instill a feeling of confidence in their abilities. They should know when to praise or commend a subordinate for work well done as well as to censure or criticize a subordinate privately for unsatisfactory performance. A good supervisor must be able to train subordinates in their tasks. ©2009 Tommy Mack Organization. All rights reserved

The supervisor must be impartial and impersonal and cannot allow personal likes and dislikes to influence decisions.

The good supervisor is a leader , rather than a driver. Subordinates should feel that they are doing worthwhile work. This helps them to have pride in their work.

Supervisors must be able to instill a feeling of confidence in their abilities.

They should know when to praise or commend a subordinate for work well done as well as to censure or criticize a subordinate privately for unsatisfactory performance.

A good supervisor must be able to train subordinates in their tasks.

RESPONSIBILITIES (more) Acceptance and understanding of all duties delegated to them. Developing recommendations for improvements or modifications of authority delegated to them. Establishing coordination and discipline among subordinates. Evaluating the performance of all subordinates. Training of subordinates at all levels and development of selected individuals to become assistants, to assume the supervisor's duties when the need arises. Simplifying all activities to necessary essentials by the elimination of marginal work and non-productive effort. ©2009 Tommy Mack Organization. All rights reserved

Acceptance and understanding of all duties delegated to them.

Developing recommendations for improvements or modifications of authority delegated to them.

Establishing coordination and discipline among subordinates.

Evaluating the performance of all subordinates.

Training of subordinates at all levels and development of selected individuals to become assistants, to assume the supervisor's duties when the need arises.

Simplifying all activities to necessary essentials by the elimination of marginal work and non-productive effort.

RESPONSIBILITIES (continued) Maintaining operating records of the quality and quantity of work performance, planning, and rescheduling work to obtain improved workflow and increased production. Performing the operations within approved standards by attending to all assigned duties and acting on matters as they arise. Observing and properly practicing all policies. ©2009 Tommy Mack Organization. All rights reserved

Maintaining operating records of the quality and quantity of work performance, planning, and rescheduling work to obtain improved workflow and increased production.

Performing the operations within approved standards by attending to all assigned duties and acting on matters as they arise.

Observing and properly practicing all policies.

AUTHORITY (more) Each supervisor, regardless of delegation of duties to subordinates, remains personally responsible for the proper performance of all duties assigned to the position and to the organizational unit supervised. Under no circumstances should the authority of any supervisor be destroyed by the direct issuance of instructions to personnel under that supervisor's jurisdiction by other supervisory personnel, regardless of the organizational rank of the latter. The supervisor must have exclusive jurisdiction and authority over all personnel, equipment, and facilities for which he/she is responsible. ©2009 Tommy Mack Organization. All rights reserved

Each supervisor, regardless of delegation of duties to subordinates, remains personally responsible for the proper performance of all duties assigned to the position and to the organizational unit supervised.

Under no circumstances should the authority of any supervisor be destroyed by the direct issuance of instructions to personnel under that supervisor's jurisdiction by other supervisory personnel, regardless of the organizational rank of the latter.

The supervisor must have exclusive jurisdiction and authority over all personnel, equipment, and facilities for which he/she is responsible.

AUTHORITY (continued) Each supervisor is entitled to the full cooperation of his/her own supervisor in the event that an employee is judged unsatisfactory and must be transferred or terminated. All supervisory personnel are expected to develop and maintain a high standard of morale and production, fully familiar with all company policies Each supervisor may make recommendations concerning subordinate employees. Only a functional manager has the authority to hire, promote, demote, discipline, or terminate any employee within the functional section, within the personnel policies of the company. ©2009 Tommy Mack Organization. All rights reserved

Each supervisor is entitled to the full cooperation of his/her own supervisor in the event that an employee is judged unsatisfactory and must be transferred or terminated.

All supervisory personnel are expected to develop and maintain a high standard of morale and production, fully familiar with all company policies

Each supervisor may make recommendations concerning subordinate employees.

Only a functional manager has the authority to hire, promote, demote, discipline, or terminate any employee within the functional section, within the personnel policies of the company.

ADMINISTRATIVE DUTIES Achieve a well-organized, smooth running unit by making competent selections, providing sufficient training, and close constructive supervision of assigned personnel. Secure effective, productive use of all personnel, equipment, and supplies in his/her unit. Build and maintain employee morale. Operate the unit within established guidelines and budgets. Maintain productivity and improve methods and procedures whenever possible. ©2009 Tommy Mack Organization. All rights reserved

Achieve a well-organized, smooth running unit by making competent selections, providing sufficient training, and close constructive supervision of assigned personnel.

Secure effective, productive use of all personnel, equipment, and supplies in his/her unit.

Build and maintain employee morale.

Operate the unit within established guidelines and budgets.

Maintain productivity and improve methods and procedures whenever possible.

GENERAL DUTIES Providing proper maintenance and control, as well as proper use, of all equipment through the use of a preventative maintenance program. Ensuring strict adherence to safety rules and practices at all times. Reducing potential hazards in the work place. Reducing wasteful use of resources. ©2009 Tommy Mack Organization. All rights reserved

Providing proper maintenance and control, as well as proper use, of all equipment through the use of a preventative maintenance program.

Ensuring strict adherence to safety rules and practices at all times.

Reducing potential hazards in the work place.

Reducing wasteful use of resources.

PERFORMANCE Proper supervision is the prime activity for top management to obtain the necessary coordination, cooperation, and communication to operate the organization productively and smoothly. Supervisors must always follow through to put emphasis on the details of doing a job, rather than just on accomplishing the end result. ©2009 Tommy Mack Organization. All rights reserved Tommy “Mack” McEldowney Director Tommy Mack Organization www.tommymack.org

Proper supervision is the prime activity for top management to obtain the necessary coordination, cooperation, and communication to operate the organization productively and smoothly.

Supervisors must always follow through to put emphasis on the details of doing a job, rather than just on accomplishing the end result.

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