Published on January 6, 2009
Mergers and Acquisitions New Tools for Pre- and Post- Pre- Post- Culture Change Management Global 2009 Partner of
The Importance of Culture 75% of executives cited “harmonizing culture and communicating with employees” as the most important factors for post-merger integration1 67% of respondents pointed to cultural integration as the most important people issue and the most critical success factor in an M&A deal – even more important than business-process integration2 1 Mercer Transatlantic M&A Study, 2004 2 The Economist Intelligence Unit, 2006
The Pitfalls of Merging Cultures Lack of understanding of cultural similarities and differences Failure to recognize or reconcile differences in organizational behavioural attributes Lack of awareness, tolerance or understanding of social drivers of behaviour Lack of linkage between requirement of behavioural change and business results Many deals fail to deliver intended value largely due to the lack of attention on culture factors
Successful dealmakers increasingly acknowledge that no discussion or decision around business strategy or the legal, financial and operational aspects of a deal should be made without full understanding of the impact on people as well as the vital role people at every level play in creating enterprise value.
The M&A Values Assessment Personal • Corp A versus Corp B Values • Top 10 personal values Current • Corp A versus Corp B Culture • Top 10 current cultural values Desired • Corp A versus Corp B Culture • Top 10 desired cultural values Based on responses from the entire workforce of each organization BEFORE the integration
The M&A Values Assessment • Corp A Current versus A Can Teach B Corp B Desired Culture • Corp B Current versus B Can Teach A Corp A Desired Culture Values-Based • Deliberate management Decisions of cultural integration Assessment is repeated AFTER the integration to measure progress
Integra Leadership Inc. Helping leaders in M&A’s make better decisions and proactively create the integrated business culture they want
Contact Please pass my name along or make a virtual introduction if you know someone who might need our services. Sue McKee, BSc, MBA, CPCC Integra Leadership Inc. www.integra-leadership.com
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