Subex Managed Services - Smarter Approach to Business Optimisation

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Information about Subex Managed Services - Smarter Approach to Business Optimisation
Technology

Published on March 5, 2014

Author: Subex_Limited

Source: slideshare.net

Description

Subex Managed Services experts are helping service providers around the world improve their BSS operations significantly, not just in the long term, but also on a day-to-day basis. We complement existing operations just as much as transform their business.

Managed Services - SMARTer approach to Business Optimisation Top 5 Goals of Operators from BSS Managed Services 4.29 Improve process efficiency Tier 1 North American Operator Success Story Challenges 4.07 Lower operational costs 4.07 Improve customer experience Why organizations do not make the most of their BSS functions Benefits 100% 15% ROI in 6 months No periodic RA analysis reduction in OPEX Limited RA coverage 3.57 Non availability of requisite skill sets 6.1 Improve staff productivity World class BSS software Source: TM Forum 2012 Rating on a scale of 1 to 5 Managed Services Programs Challenges Rapid expansion of business Product, domain, operations expertise Limited RA capabilities Benefits s ocu F Do Co st Subex Managed Services m ai ti n Ex p er se Absence of automated tools to support the processes Non-availability of accurate & timely information from business Inconsistent procedures & policies across organizations 5.6 Source: KPMG Global Revenue Assurance Survey, 2012 Rating on a scale of 1 to 10 300+ ROC implementations tion duc Re Tier 1 APAC Operator Success Story 30+ Core Busin es s Flexible & Scalable IT operations services 6.0 6.0 High OPEX Deliver added value 3.50 Lack of data consistency across different systems 6.3 Resource constraints Hosting & infrastructure services Addressable by Managed Services Tier 1 Middle East Operator Success Story Challenges Technological advancements Outcome based engagement Need for 24/7 monitoring Benefits $24 425% 200% 84% million revenue findings average ROI as on date increase in fraud coverage reduction in fraud run time Read More about Managed Services Download this Infographic www.subex.com © 2013 Subex Limited. All Rights Reserved.

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