Student Training Workshop: Professionalism

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Information about Student Training Workshop: Professionalism

Published on March 11, 2014

Author: Gilopez


Importance of professional image and perception as a student leader

Introductions and Icebreakers Defining professionalism Attire Professionalism on Campus Break Social Media Presence Goal Setting Conclusion w/ Q&A Evaluations

PRESENTERS:  Gissel Lopez  Kelly DeSisto  Jennifer Smolinski PURPOSE OF PRESENTATION:  To educate student leaders on how to enhance their understanding and identification with the notion of professionalism and its importance both on and off campus.

Take what you need M&Ms Game

 Encompasses an individual’s behavior, appearance, and workplace ethics  Focus on the workplace before their personal problems and agendas  Able to focus on their work and avoid unnecessary distractions  Often perceived to be more competent and valuable  Usually referred to as leaders

Interviews Work environment Conferences Classroom Organization meetings/events On campus

 Formal Business: Just one step down from tuxedos, such as dark tailored suits for men and women. • Men: white shirts (French cuff styles), cuff links, silk ties, and pocket squares (silk or linen). • Women: Skirted suits, hosiery, and closed-toe/closed heel pumps. • Often requested for Award dinners, political events, and a variety of dressy evening business occasions.  Traditional Business: Always includes a jacket • Men: Slacks, long sleeve dress shirt with sport jacket or blazer; tie can be optional. Sport jacket/blazer. • Women: Pantsuits are acceptable, skirts or slacks with blouse and jacket  Business Casual- Usually has a collar for both men and women. A twin set is acceptable for women at this level. An appropriate fit is essential. • Men: Slacks and long sleeve shirts, slacks with company issued polo shirt. No tee shirts allowed. • Women: Skirts or slacks with sweaters sets or blouses that have sleeves. Sleeveless tops can lower your credibility.

T-shirts Sneakers Flip Flops Wrinkled and/or unkempt shirt Active Attire Leggings

Short Skirts Tight fitting clothes Showing cleavage Too much makeup Heavy perfumes Untraditional hair styles

Scuffed shoes Un-tidy facial hair Baggy clothing Heavy Colognes Untraditional Hair Styles

Confidence Responsibility Dependability Knowledgeable Attentiveness Honesty Cooperation Respect Ambition

Tips on how to translate professionalism into your leadership role on-campus

Which roles you are affiliated with on- campus? What skills and qualities are necessary in your position? • What qualities are similar between these leadership roles?

Students wear many hats:  Mediator  Tutor  Event planner  Enforcer  Role model  Community builder  Student  Friend  Employee

 Representing the college is a large responsibility  Face of the college • Students may know you even when you do not know them • Could be the presence that makes or breaks an individual’s perception of the college experience  What qualities and traits do you desire in an institution? • How do you emulate those traits in your work?  Examples: appropriateness, inclusivity, being supportive of students and co-workers

Who is your student body? A student leader represents: • LGBTQA • Race • Gender • Ethnicity • Religion • Socioeconomic status • Ability/Barriers

Should still maintain a sense of professionalism on campus  Be prepared for any new encounters that may lead to beneficial opportunities  Important for those who are interested in being involved on campus and/or creating strong connections in or outside of campus

 EMAIL ETIQUETTE • Create a meaningful and relevant message for the subject line • Always start your email with a greeting such as Dear Mr. Smith or Mr. Smith. Addressing an individual by first name is only encouraged if you have already know the individual well or he/she has addressed his/her emails with their first name. • Use appropriate and standard spelling and punctuation  Ex. Unwarranted use of CAPS Lock • Be clear, concise, direct, and straight to the point with your e-mail message • Be friendly and amiable, but refrain from informal and joking language unless your relationship with the recipient deems it appropriate

 PHONE ETIQUETTE • Try to answer the phone on the second ring  Too soon – can catch the caller off-guard  Too late – inconveniences the caller and shows that they are not your priority to help • Don’t answer the phone by only saying ―hello‖  Answer in a friendly manner that introduces your designated office and your name  Example: ―Thank you for calling the Office of Residence Life, this is <insert your name>, how may I help you?‖ • Smile — it shows over the phone • Make sure to ask for the caller’s name and write down any information that is imperative • Speak clearly, slowly, and at a medium volume  Never talk with anything in your mouth (such as gum) • Ask the caller if there is anything else you can help him/her with • Thank them for their phone call

How does your tone differ with: • Faculty • Staff • Outside contacts • Students • Prospective students  Should there be a difference in tone between these groups of people?

What expectations of accessibility must student leaders uphold? • Do these expectations change depending on the position? Activity: Get into groups of three and discuss one time that you or someone you knew ran into trouble with accessibility to on-campus resources • How did these experiences impact your goals?

Expectations should be indicated at the beginning of a position • If not already established, connect with your supervisor and see if this can be done during a staff meeting Means of access • Email • Phone • Office Hours Where else are you required to be accessible in your positions?

How your presence on social mediums can enhance or hinder your professional image

What is Social Media? What social mediums do you use?  Yhv8 • What did you think of the video? • What surprised you? • How could social media’s influence on the world be relevant to your image as a student leader?

Do you know how to use privacy settings on your favorite social mediums? Facebook Privacy Settings Tutorial • Facebook Privacy Setting updates  Can interfere with original settings

Identity crisis • How does the pressure of the student leader image impact your college experience? How can you best balance being a student and a representative of the institution? • Do you have examples in which this has been difficult to balance? • How have YOU balanced these roles effectively?

#1 Rule of Professionalism – DO YOUR JOB.

 ―Believing passionately in what you do, Never compromising your standards and values, Caring about your clients, your people and your own career‖  ―Not being satisfied with simply completing the task– professionals desire to deliver the highest quality possible.‖  ―Understanding the importance of communication, appearance, and mannerisms: Professionals realize that the way they look, act, speak, and write impacts the way others perceive them.‖ Professionalism is…

 _Nbki0Q

What stood out to you? What did you agree with? What did you disagree with? Do you think that this institution’s idea of professionalism is different from ours?

Recap of major points Professionalism – a dynamic definition What areas of professionalism could be debated? How can enhancing professionalism help you in your leadership roles? Are there any QUESTIONS?

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