Published on March 11, 2014
Importance of professional image and perception as a student leader
Introductions and Icebreakers Defining professionalism Attire Professionalism on Campus Break Social Media Presence Goal Setting Conclusion w/ Q&A Evaluations
PRESENTERS: Gissel Lopez Kelly DeSisto Jennifer Smolinski PURPOSE OF PRESENTATION: To educate student leaders on how to enhance their understanding and identification with the notion of professionalism and its importance both on and off campus.
Take what you need M&Ms Game
Encompasses an individual’s behavior, appearance, and workplace ethics Focus on the workplace before their personal problems and agendas Able to focus on their work and avoid unnecessary distractions Often perceived to be more competent and valuable Usually referred to as leaders
Interviews Work environment Conferences Classroom Organization meetings/events On campus
Formal Business: Just one step down from tuxedos, such as dark tailored suits for men and women. • Men: white shirts (French cuff styles), cuff links, silk ties, and pocket squares (silk or linen). • Women: Skirted suits, hosiery, and closed-toe/closed heel pumps. • Often requested for Award dinners, political events, and a variety of dressy evening business occasions. Traditional Business: Always includes a jacket • Men: Slacks, long sleeve dress shirt with sport jacket or blazer; tie can be optional. Sport jacket/blazer. • Women: Pantsuits are acceptable, skirts or slacks with blouse and jacket Business Casual- Usually has a collar for both men and women. A twin set is acceptable for women at this level. An appropriate fit is essential. • Men: Slacks and long sleeve shirts, slacks with company issued polo shirt. No tee shirts allowed. • Women: Skirts or slacks with sweaters sets or blouses that have sleeves. Sleeveless tops can lower your credibility.
T-shirts Sneakers Flip Flops Wrinkled and/or unkempt shirt Active Attire Leggings
Short Skirts Tight fitting clothes Showing cleavage Too much makeup Heavy perfumes Untraditional hair styles
Scuffed shoes Un-tidy facial hair Baggy clothing Heavy Colognes Untraditional Hair Styles
Confidence Responsibility Dependability Knowledgeable Attentiveness Honesty Cooperation Respect Ambition
Tips on how to translate professionalism into your leadership role on-campus
Which roles you are affiliated with on- campus? What skills and qualities are necessary in your position? • What qualities are similar between these leadership roles?
Students wear many hats: Mediator Tutor Event planner Enforcer Role model Community builder Student Friend Employee
Representing the college is a large responsibility Face of the college • Students may know you even when you do not know them • Could be the presence that makes or breaks an individual’s perception of the college experience What qualities and traits do you desire in an institution? • How do you emulate those traits in your work? Examples: appropriateness, inclusivity, being supportive of students and co-workers
Who is your student body? A student leader represents: • LGBTQA • Race • Gender • Ethnicity • Religion • Socioeconomic status • Ability/Barriers
Should still maintain a sense of professionalism on campus Be prepared for any new encounters that may lead to beneficial opportunities Important for those who are interested in being involved on campus and/or creating strong connections in or outside of campus
EMAIL ETIQUETTE • Create a meaningful and relevant message for the subject line • Always start your email with a greeting such as Dear Mr. Smith or Mr. Smith. Addressing an individual by first name is only encouraged if you have already know the individual well or he/she has addressed his/her emails with their first name. • Use appropriate and standard spelling and punctuation Ex. Unwarranted use of CAPS Lock • Be clear, concise, direct, and straight to the point with your e-mail message • Be friendly and amiable, but refrain from informal and joking language unless your relationship with the recipient deems it appropriate
PHONE ETIQUETTE • Try to answer the phone on the second ring Too soon – can catch the caller off-guard Too late – inconveniences the caller and shows that they are not your priority to help • Don’t answer the phone by only saying ―hello‖ Answer in a friendly manner that introduces your designated office and your name Example: ―Thank you for calling the Office of Residence Life, this is <insert your name>, how may I help you?‖ • Smile — it shows over the phone • Make sure to ask for the caller’s name and write down any information that is imperative • Speak clearly, slowly, and at a medium volume Never talk with anything in your mouth (such as gum) • Ask the caller if there is anything else you can help him/her with • Thank them for their phone call
How does your tone differ with: • Faculty • Staff • Outside contacts • Students • Prospective students Should there be a difference in tone between these groups of people?
What expectations of accessibility must student leaders uphold? • Do these expectations change depending on the position? Activity: Get into groups of three and discuss one time that you or someone you knew ran into trouble with accessibility to on-campus resources • How did these experiences impact your goals?
Expectations should be indicated at the beginning of a position • If not already established, connect with your supervisor and see if this can be done during a staff meeting Means of access • Email • Phone • Office Hours Where else are you required to be accessible in your positions?
How your presence on social mediums can enhance or hinder your professional image
What is Social Media? What social mediums do you use? http://www.youtube.com/watch?v=sIFYPQj Yhv8 • What did you think of the video? • What surprised you? • How could social media’s influence on the world be relevant to your image as a student leader?
Do you know how to use privacy settings on your favorite social mediums? Facebook Privacy Settings Tutorial • Facebook Privacy Setting updates Can interfere with original settings
Identity crisis • How does the pressure of the student leader image impact your college experience? How can you best balance being a student and a representative of the institution? • Do you have examples in which this has been difficult to balance? • How have YOU balanced these roles effectively?
#1 Rule of Professionalism – DO YOUR JOB.
―Believing passionately in what you do, Never compromising your standards and values, Caring about your clients, your people and your own career‖ ―Not being satisfied with simply completing the task– professionals desire to deliver the highest quality possible.‖ ―Understanding the importance of communication, appearance, and mannerisms: Professionals realize that the way they look, act, speak, and write impacts the way others perceive them.‖ Professionalism is…
What stood out to you? What did you agree with? What did you disagree with? Do you think that this institution’s idea of professionalism is different from ours?
Recap of major points Professionalism – a dynamic definition What areas of professionalism could be debated? How can enhancing professionalism help you in your leadership roles? Are there any QUESTIONS?
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