Published on February 15, 2014
Standard Work for Leaders Robert Baird Lean Teams USA +1 215 353 0696 15-Feb-14 www.leanteamsusa.com 1
What is Leader Standard Work? A strategic list of standard tasks, performed daily by the leaders, to achieve strategy deployment and maintain continuous improvement momentum • Is a tiered Gemba Walk not a group Gemba Walk • Directs the leader to check on and support key metrics • A method to achieve Daily progress
Leaders Standard Work Benefits • Key projects become fast paced to conclusion, results sustained • Less resources are required to obtain business results • Strategy is known by everyone and everyone knows how to contribute • Problems are avoided or corrected quickly • Standard work achievable 3 www.leanteamsusa.com 15/02/2014
Three Part Process • Leader Standard Work • Visual Management • Gemba Walk 4 www.leanteamsusa.com 15/02/2014
Visual Controls • Aligned with strategy deployment • Identifies when the process is abnormal • Ownership and accountability by value stream workers • All visuals are real time and updated manually 15-Feb-14 www.leanteamsusa.com 5
Daily Accountability • Leader scrutinizes visuals’ data daily – Determines what steps to take by whom • Assigns resources, sets due dates • Follows up • Daily, tiered stand-up meetings – Brief, on the floor • Target and Visual accountability 6 www.leanteamsusa.com 15/02/2014
Interconnected Relationship Tiered Gemba Walks Supervisors Support Managers Department Managers Site Manager 7 www.leanteamsusa.com 15/02/2014
Supervisor Daily Check List Observations Improvement Notes Quality Control Check Standard Work 5S Score Scrap box review Machine Condition Complete each observation daily with a value stream worker Daily Improvements Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Yield Levels Complete each review daily 8 www.leanteamsusa.com 15/02/2014
Standard Work for Department Manager Review Improvement Notes Quality Control Check Standard Work 5S Score Scrap box review Machine Condition Review each observation daily with a Supervisor Metric Board Review Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels Complete each review daily with a Supervisor (use STP Support, Teach, Promote) 9 www.leanteamsusa.com 15/02/2014
Standard Work for Site Manager Metric Board Review Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels Complete each review daily with each of the Department Managers (use STP Support, Teach, Promote) Ensure accountability for the results Ensure fast pace of key project completion 10 www.leanteamsusa.com 15/02/2014
Standard Work For Human Resource Managers An example of a Support Manager Employee Reviews Improvement Notes TWI Matrix Follow up with new Employees Employee Survey Actions Career Path Skill Progress Training Program Results Complete each review weekly with all shop floor positions (use STP - Support, Teach, and Promote) 11 www.leanteamsusa.com 15/02/2014
What is Gemba STP Used by the leaders as a method to support culture, strategy, and engagement development. • Support – During the Gemba Walk support the employees by • • 12 removing roadblocks and providing necessary resources Teach – During the Gemba Walk if employees are unsure of the strategy, Lean Sigma tool application, controls such as quality, policies, or required skills then take the time to teach. Promote – During the Gemba Walk promote the type of culture you want in place, continuous improvement, safety, security, learning organization, teamwork, etc. Remember the best method of promoting, as a leader, is being the model. www.leanteamsusa.com 15/02/2014
Guaranteed ROI From Lean Teams USA Contact Us • Lean Teams USA Lean Consulting • View My Profile on LinkedIn • Lean Teams USA +1 215 353 0696 15-Feb-14 www.leanteamsusa.com 13
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