Published on March 2, 2014
Practical People Engagement The 7 principles to engage with people Presentation: Lenny Descamps, APMG
What is Practical People Engagement ? Many of us leading change have prioritised and focused on the wrong things. Great change leaders understand this. Practical People Engagement provides a better approach as well as a rich source of practices and techniques that help to get better results from the change they are trying to lead Let’s discover the 7 principles …
Principle 1 Seek first to understand … then be understood. 2 ears 1 mouth Listening is always the start position in effective influencing
Principle 2 Effective change is always led Change is so uncertain we need leaders to guide us through A manager Administers Maintains Focuses on systems and structure Relies on control Has a short term view Asks how and when Has an eye on the bottom line Accepts the status quo A leader Innovates Develops Focuses on people Inspires trust Takes a long-range perspective Asks why Has an eye on the horizon Challenges the status quo Source – Warren Bennis
Principle 3 Habits are the inhibitors and the goal Habits make us resist change, and our goal is not to remove habits but to replace them © Copyright Patrick Mayfield 2013
Principle 4 Recognise and minimise the pain of change People always seek to minimise pain, so engage them with this in mind
Principle 5 High performance comes through people and action Leaning into relationships is a key proclivity for being effective, as it being action-oriented, rather than being continually stuck in analysis
Principle 6 Integrity is powerfully persuasive It breeds trust and makes engagement so much easier • • • • • • • Trust others first Give people the benefit of the doubt Under-promise and over-deliver Deliver bad news early Tell people what you don’t know, find out and provide the answer Disclose your interests If you have a conflict of interests, tell people
Principle 7 Feelings trump reason and meaning trumps authority We are not as rational as we like to think we are, Reason – Analyse – Act Engagement works better when we recognise the need for emotional connection
Want to know more Follow an accredited course from APMG-International to know more about the principles, the themes, steps, practices and techniques Our certification will help you to •Drive results and benefits through effective collaboration •Improve communication and influencing skills •Prioritise time and organize resources effectively •Generate buy-in and cooperation from key stakeholders •Remove obstacles to progress and success •Draw on a range of experience and techniques for influencing people •Develop a reputation as a key player and influencer.
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