SpinVox & Twitter: Extending Customer Service

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Information about SpinVox & Twitter: Extending Customer Service
Business & Mgmt

Published on March 9, 2009

Author: whatleydude

Source: slideshare.net

Description

Originally put together for the Porter Novelli 'Everything about Twitter Day', this presentation gives a brief overview of how James Whatley - aka @whatleydude - uses Twitter daily for and on behalf of his employer, SpinVox.

 

“ @whatleydude”

@whatleydude

 

 

 

 

 

“ But why?”

 

 

 

 

 

 

It’s Simple Be Yourself Add Value Aid the needy Correct facts Answer when called (but refrain from wading in) And ultimately...

Be Yourself

Add Value

Aid the needy

Correct facts

Answer when called (but refrain from wading in)

And ultimately...

“ Why are you here?”

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