Social Sourcing as a Collaborative Design Process: Story of GetPaid (Plone Conference 2007)

100 %
0 %
Information about Social Sourcing as a Collaborative Design Process: Story of GetPaid...

Published on October 14, 2008

Author: ifPeople



Open Source projects are normally developer-driven and tend to lack ways for non-developers to make meaningful contributions. GetPaid, an ecommerce framework for Plone, was organized with a collaborative design process known as "social sourcing". This talk provides an update on the community organizing, fundraising, and development of GetPaid.

Social Sourcing Free Software: The story of GetPaid and creating new opportunities for Plone Christopher Johnson ifPeople | Plone Conference 2007 Napoli, Italy October 9, 2007

Outline ● What is Social Sourcing? ● Why is it important for Free Software? ● The Story of GetPaid & Social Sourcing ● Lessons for Plone

What is Social Sourcing? Def 1: Open Source Software for Civil Society Organizations (ie NGO/non- profit)

What is Social Sourcing? Def. 2: An organizing approach that gets diverse stakeholders to participate to the software making process.

Similar Process: Charrette ● Charrettes bring together people from multiple perspectives at the design stage for an intense collaboration. – Root: French for “cart” – More than just “crunch time”, it is also core to an Integrated Design Process

Charrette ● Frequently used for: innovative building design, community planning, product design. – Key: collaborative decision making in design

Data Center Charrette ● People from hardware, software, security, energy, real estate and more – Resulting design: ● 89% energy use reduction ● Equivalent computing power ● Increased reliability – See

Why is this relevant? ● Open Source Software projects are driven by developers ==> Developers, like architects, often reticent to get “human” input ==> Difficult for non-developers to participate in shaping outcome

Why is this relevant? ● Diverse perspectives enrich the product ==> Expectations from client clarified upfront ==> Opportunities and constraints explored fully

Why is this relevant? ● The quality of the process determines the quality of the outcome ==> How you get it done determines what you get done ==> Position product to have a strong community

● Plone: – Flexible + very useful out of the box ● Internationally... – Wide use in NGOs, though still dependent on third-party systems for donations ● 2006 PloneConf BOF – Conclusion: Need state of the art payment processing framework

● To action! But... – /me was new to community, not a developer, and with no ecommerce software experience. – “Social sourcing” helped to be transparent, inclusive, and improve the product. ● <DOCTYPE FREESOFTWARE PUBLIC...> <div id=”entrepreneur”> ...don't be afraid!

● Step 1: Get oriented – What is already out there? – What do we know about those things? – Why do we need something else? ● Result: – Reference on Plone Commerce: – Need for the product:

● Step 2: Make a plan – What should we do? – How can we do it? – Who does it benefit and how? – Make it pretty to look at... ● Results: – Goal for GetPaid M1: Donation handling – Sponsorship plan:

● Step 3: Recruit leaders and participants – The project needs a qualified “sheperd” – Variety of expertise are needed ● Result: – Lead architect: Kapil Thangavelu – Organizer: Christopher Johnson – NGO Liason: Jon Stahl – Developers and UI: various (see Credits)

● Step 4: Refine the requirements (participative) – Get input of users, developers, user interface experts, consultants/supporters ● Results: – Architecture outline – User stories

● Step 5: Ask for money! – If you don't ask, you won't get it... – Tips for asking: ● Connect needs with value ● Be transparent ● Be patient and persistent ● Result: – Raised over US$12,000 to date – Contributions page

● Step 5: Don't forget... – Be accountable and transparent

● Step 6: Celebrate successes! – Reward and recognize people and their contributions – Communication is important! ● Results: – Blog, mailing list – Celebrations...

● Ongoing: – Make it fun! – Keep it organized! – Keep people motivated! ● Results: – 3 Sprints (UNC, Google, Argentina) – Google Code (wiki, issues) – Blog, mailing lists, channel (#getpaid)

Social Source v1.0 Alpha ● – Study the market (benchmark) – Put together a compelling plan – Recruit the right people – Engage a wide base in refining requirements – Ask for money – Celebrate successes – Sustain it: fun, organization, motivation – Regroup, review, and restart...

What does this mean for Plone? ● Plone is great! ● Lots of work heading into the future...but towards what? – Perhaps Plone could benefit from process improvements that would: ● Clarify direction and identity ● Provide more inclusive design process ● Improve the overall product ● Strengthen Plone community

Plone Creation Process ● Overall vision: – Open process associated with vision? ● How can users be more involved? – Place to document it? ● Features: – PLIPs process determines features...but you have to be a “core developer” to make a PLIP ● Something before PLIPs but more specific than vision? ● Way to involve non-developers?

Reminder ● Check out GetPaid at Naples Sprint! – Sprint for the Red Ocher Release Candidate – October 13-15, 2007

Thank you! ● Contact info: – Christopher Johnson – cjj (at) – ● Links: – –

Add a comment

Related presentations

Presentación que realice en el Evento Nacional de Gobierno Abierto, realizado los ...

In this presentation we will describe our experience developing with a highly dyna...

Presentation to the LITA Forum 7th November 2014 Albuquerque, NM

Un recorrido por los cambios que nos generará el wearabletech en el futuro

Um paralelo entre as novidades & mercado em Wearable Computing e Tecnologias Assis...

Microsoft finally joins the smartwatch and fitness tracker game by introducing the...

Related pages

Social Sourcing Free Software: The story of GetPaid and ...

... collaborative design process known as "social ... Plone, was organized with a collaborative ... Sourcing Free Software: The story of GetPaid ...
Read more

Social Sourcing | LinkedIn

View 2251 Social Sourcing posts, presentations, experts, and more. Get the professional knowledge you need on LinkedIn.
Read more

Sourcing process - Documents

Social Sourcing as a Collaborative Design Process: ... Social Sourcing as a Collaborative Design Process: Story of GetPaid (Plone Conference 2007)
Read more

Social learning (social pedagogy) - Wikipedia, the free ...

... to be considered social learning, a process ... Ison and Watson 2007, ... social learning as a process of social change in which people learn ...
Read more

Collaborative intelligence - Wikipedia, the free encyclopedia

Collaborative intelligence ... offer principles for design of next generation social networks to support collaborative intelligence, crowd-sourcing ...
Read more

Brochure Plone Espanol AS - Documents

Social Sourcing as a Collaborative Design Process: ... Social Sourcing as a Collaborative Design Process: Story of GetPaid (Plone Conference 2007) ...
Read more

Narrative Methods in Research - Keele University

(Gehart et al 2007). ... stories affected by our history, social structure, and culture, which ... Narrative Methods in Research
Read more

SharePoint – Team Collaboration Software Tools

Extend the collaborative power of SharePoint by using it with Yammer—the enterprise social ... View SharePoint Conference ... SharePoint 2007, ...
Read more