Published on January 26, 2014
The Social Learning Revolution Jane Hart Workplace Learning Summit 1 BETT, London, 23 January 2014
International advisor, writer and speaker on workplace learning and collaboration trends, technologies and tools www.C4LPT.co.uk 2 © C4LPT, 2014
How the social Web is changing the way we learn How the Social Web is changing the way businesses operate Next generation learning practices for the age of knowledge sharing and collaboration 3
1 Twitter 2 Google Drive/Docs 3 YouTube 4 Google Search 5 PowerPoint 6 Evernote 7 Dropbox 8 Wordpress Blogging/website tool 9 Facebook Social network 10 Google+/Hangouts . Social network and micro-blogging service Office tools & file storage SAME 1 1 Video sharing site Web search engine Presentation software SAME 3 6 Productivity tool File storage and synchronization service 1 3 SAME Social network/ video meetings 7
1. Free online social tools dominate the list 2. Increasing consumerization of IT and Learning 3. Learning, working and personal tools are merging 4. Personal and professional learning is under the control of the individual
Individuals are using social tools to build a trusted network of friends and colleagues - aka a Personal or Professional Learning Network 7
ask and answer questions of each other exchange resources, ideas and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing learn from each other – often without even realising it 8
“25% of doctors use social media daily to scan or explore new medical information. Social media never will replace traditional means of research and learning … it’s an additional — and valuable — channel that can add to a physician’s knowledge base.” Journal of Medical Internet Research 9
Individuals are using social tools to .. “learn the new” and to keep up to date with their industry and profession 10
INDIVIDUALS are using social tools to .. participate in wider educational opportunities
Individuals are using social tools to .. find solutions to their own performance problems 12
Individuals are using social tools to .. share what they find, learn, create and know with one another 13
Teams and groups are using social tools for .. knowledge sharing and collaboration 14
5 key features how high performing knowledge workers like to learn in the workflow continuously on demand socially autonomously © C4LPT, 2014 16
This is why there is growing frustration with current e-learning “knowledge dumps tarted up with trivial interactions” Clark Quinn 17
As a result some employees are now paying their children to take their e-learning for them.
The social learning revolution is … workplace … that we now have the tools to make it an even more powerful experience, and it has changed the way many prefer to learn; individuals now have the tools to solve their own learning and performance problems 19
The workplace is now changing. Social Businesses are emerging.
© C4LPT, 2013 New enterprise social networking (ESN) tools are emerging 21
Member profiling Private messaging Notifications Group spaces within the network Sharing of resources Sharing links Sharing files Polls and surveys Content creation tools Internal and external networks Activity stream Real-time updates Member commenting Threaded discussions Member liking 22
In the Age of Knowledge Sharing and Collaboration. learning is no longer just about knowledge transfer 23
The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workforce Collaboration knowledge transfer knowledge sharing structured directed unstructured self-directed L&D manages L&D supports In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform Professional Learning
L&D can help teams to work & learn together, & share their knowledge & experiences in the flow of wok. © C4LPT, 2013 25
They can help teams understand how to collaborate purposefully and productively © C4LPT, 2013 26
“You can’t train people to be social – only show them what it is like to be be social.” Jane Hart Founder, C4LPT 27
“Personal Knowledge Management is a set of processes individually constructed, to help each of us make sense of the world and work more effectively.” Harold Jarche Principal, Jarche Consulting
filter synthesise what how with whom PKM “PKM is our is our part of part of the the social learning socialcontract” learning contract
The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workforce Collaboration Professional Learning knowledge transfer knowledge co-creation knowledge sharing knowledge acquisition structured directed semi-structured semi-directed unstructured self-directed un/structured self-directed L&D manages L&D scaffolds L&D supports L&D encourages In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform On the Social Web
5 key features of Connected Learning 1 – scaffolded (semi-structured) 2 - self-governance (semi-directed) 3 - social as focus 4 - content as support 5 - performance-oriented
They can help to build effective Communities of Practice. © C4LPT, 2013
Online social workshops (similar to c-MOOCs) © C4LPT, 2013
get to know co-workers and company culture ask & answer questions access resources AND start contributing from the outset Social onboarding © C4LPT, 2013 36
Social mentoring informal, ad hoc mentoring as needs arise self-initiating in the ESN © C4LPT, 2013 37
The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workplace Collaboration Professional Learning knowledge transfer knowledge co-creation knowledge sharing knowledge acquisition structured directed semi-structured semi-directed unstructured self-directed un/structured self-directed L&D manages L&D scaffolds L&D supports L&D advises In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform On the Social Web
C4LPT.co.uk or bit.ly/slh2014 39
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