Skift Global Trends Report: The Reinvention of Airline and Hotel Loyalty Programs

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Information about Skift Global Trends Report: The Reinvention of Airline and Hotel Loyalty...
Travel

Published on February 25, 2014

Author: skift

Source: slideshare.net

Description

Loyalty programs have become a multi-billion dollar revenue stream for travel companies, yet this success has come at the expense of their original purpose: forging stronger connections with customers. How can marketers capitalize on new innovations in technology and shifts in traveler behavior to build more genuine customer loyalty and larger profits in the future?

Buy the full report here: http://skift.com/travel-trends/the-reinvention-of-airline-and-hotel-loyalty-programs

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