Published on September 13, 2016
1. SHARON KIM JACKSON 8719 Pershing Dr. Playa Del Rey. CA 90293 I firstname.lastname@example.org I 310-349-7091 Summary Oversee all operations of office work flow, including accounts payable, receivables. Patient education and retention. Marketing/correspondence through Social media. Medical c1aims/billing/follow-up. Formulate objectives and processes. Access employee performances, hiring, training and termination of all staff. Maintain excellent customer service and privacy. Experience MEDICAUBUSINESS OPERATIONS MANAGER PHILIP WERTH MAN. MD CENTURY CITY. CA 1/2009 to present Increase patient retention through website. social media. Responsible for patient medical financing. Consult with patients to determine needs. Manage pre-certification and insurance coverage. Increased revenue by 60% and reduced costs by 45% through meticulous management. Made practice more efficient through work flow improvements, detail-oriented process changes and increased focus on patient satisfaction and contract negotiations. LEAD DERMATOLOGY CONSULTANT ROBERT SELT2ER. MD PASADENA. CA 5/2004 to 5/2008 Patient education on all aspects of laser and cosmetic procedures, including pre and post~ op education and care. Optimize and maintain all aspects of patient satisfaction. Focus on increase patient flow. Responsible for assisting with key parts of advertising and public relation correspondence for television and ad spots. Dealt largely with high profile clientele and provided the utmost confidentiality and care. XRAY TECH/MEDICAL ASSISTANT DANIEL LAHANA. MD BEVERLY HILLS. CA 3/2001 TO 5/2004 Fulfilled all x.ray orders. Surgery scheduling, insurance verification, assist with colonoscopies, endoscopies and various in-office procedures, supply orders, autoclave, pre and post op instruction. CPR as needed. Venipuncture, laboratory specimen processing, assist with medication compounding for office use, injections. Schedule peer to peer meetings for employer. Called in and updated prescription orders. Training of new employees. Bookkeeping as needed. ADVANCED DERMATOLOGY STEVEN WEISS. MD BEVERLY HILLS. CA 2/1998 TO 3/2001 Medical assistant, venipuncture, minor surgeries, Mohs surgery, chemical treatments, personal errands for employer, purchase orders, pre, post~optreatments, patient education, biopsies, high profile clientele. Handling correspondence, hospital admissions and laboratory services. prepare and processing of patient specimens. Authorization of drug refills.
2. Education MODERN TECHNOLOGY, SCHOOL OF XRAY, NORTH HOLLYWOOD CERTIFICATION, X-RAY TECHNITION ADELPHIA BUSINESS COLLEGE CERTIFICATION, BOOKKEEPiNG Skills and Proficiency OSHAlHIPPA certified. Microsoft Word, QuickBooks, Excel, Millbrook GE software, Centricity software. CareCnedit, E-Medical Financing. Meet and negotiate contracts with 3rd party marketing teams to ensure website updates. Maintain patient relationships and retention as well as pnesentation to prospective patients.Strong leadership and follow- through. Familiar with billing most PPO insurance companies, including Blue Cross/Blue Shield, SAG,writer's Guild, HealthNet, Cigna, United HealthCane.