Published on January 31, 2016
1. DSS IN VIJAYA BANK SUBMITTED TO MR SUPRATIK GHATAK R.SHARANYA B 34 15020441232
2. Found • Vijaya Bank, was established by Attavar Balakrishna Shetty in Mangalore on October 23, 1931 • The bank became a scheduled bank in 1958 Nationalization of Bank • The bank grew into a large All India bank, with nine smaller banks merging with it during 1963-68. • The bank was nationalized on April 15, 1980.The bank was nationalized on April 15, 1980. Details of bank • Vijaya Bank 13,500 people employees. • The bank has built a network of 1520 branches, 48 Extension Counters • 1558 ATM's, that span all 28 states and 4 union territories in the country
3. KM Better Quality Higher Productivity Innovative Solutions Faster Response Faster Delivery Shorter Learning Curves Employee and Customer Satisfaction IMPORTANCE OF KM TO THE BANK
4. Employee Education Communication through Internal Circulars JAIIB, CAIIB exams and diploma in banking and financing Training Session Programs for Group Discussion in branches every week (Friday meeting) and Feedback System KM EFFECTIVENESS IN BANK
5. DECISION SUPPORT SYSTEM(DSS) IN VIJAYA BANK • GENERATE KNOWLEDGE: KNOWLEDGE IN THE BANK IS GENERATED THROUGH EXISTING LAWS AND PRACTICES IN BANKING FROM TRADITIONAL SYSTEM AND NOVEL INFORMATION FROM RBI(RESERVE BANK OF INDIA) AND FINANCE MINISTRY ON THE BASIS OF CURRENT YEARS NORMS • STORE KNOWLEDGE: .DATABASE IS GENERATED AND STORED IN HEAD OFFICE OF THE BANK AND STAFF TRAINING COLLEGES IN VARIOUS REGIONS TO ENFORCE IMMEDIATELY AND ALSO ON THE PORTAL • DISTRIBUTION OF KNOWLEDGE: TIMELY COMMUNICATION IS CARRIED OUT THROUGH INTRANET. DISTRIBUTION WITHIN THE BANK IS DONE THROUGH EMAILS, MEETINGS , MAGAZINE AND PORTAL • APPLYING KNOWLEDGE: KNOWLEDGE IS APPLIED IN THE MOST BENEFICIAL MANNER TO THE ORGANIZATION THROUGH ALL THE CURRENT ENFORCEMENTS AND FUNCTIONS
6. DSS GENERATED PORTAL • VIGYAN KENDRA IS THE PORTAL WHICH FUNCTIONS IN THE BANK MAJORLY • FUNCTIONS : PROCEDURES IN THE BANK LAWS, RULES AND REGULATIONS HR INFORMATION'S • OTHER PORTALS VIJAYA BANK UTILITY SITES-CUSTOMER CENTRIC VIJAYA PARIVAR PORTAL –EMPLOYEE CENTRIC
7. THANK YOU!!!!
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