Set up a Support FAQ

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Information about Set up a Support FAQ
Product-Training-Manuals

Published on July 3, 2009

Author: jhulott

Source: authorstream.com

Slide 1: Support FAQs Website (C) 2009 Speedie Consultants Limited SpeedieConsulting Slide 2: Support FAQs Website (C) 2009 Speedie Consultants Limited Client Support System CSV Data Output CSV Data Cleaned Imported into Website Displayed as Web Content SpeedieConsulting Slide 3: Support FAQs Website (C) 2009 Speedie Consultants Limited Client Support System CSV Data Output CSV Data Cleaned Imported into Website Displayed as Web Content CSV Data Output Provide data extraction of required fields from question asked and answer given. Data can include HTML or this can be added later. SpeedieConsulting Slide 4: Support FAQs Website (C) 2009 Speedie Consultants Limited Client Support System CSV Data Output CSV Data Cleaned Imported into Website Displayed as Web Content CSV Data Cleaned Data checked for duplicates and also personal details such as telephone numbers and or email addresses. Data formatted for delivery to website. SpeedieConsulting Slide 5: Support FAQs Website (C) 2009 Speedie Consultants Limited Client Support System CSV Data Output CSV Data Cleaned Imported into Website Displayed as Web Content Imported into Website New CSV file imported into website and dated to appear throughout the course of a month. Adds value and shows site is being constantly updated. SpeedieConsulting Slide 6: Support FAQs Website (C) 2009 Speedie Consultants Limited Client Support System CSV Data Output CSV Data Cleaned Imported into Website Displayed as Web Content Displayed as Web Content Subdomain or separate site used to provide customer FAQs data on website. Process run once per month to update site constantly. SpeedieConsulting

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