Published on November 18, 2013
The Science of Gratitude A recipe for a happier workplace
JEN SARTOR Sr. Product Marketing Manager @globoforce DARCY JACOBSEN Content Manager & Blogger @darcyjacobsen
GLOBOFORCE Social recognition Global reach (140 countries) Powered by SaaS Mobile access Data-driven talent analytics 3
What we’ll cover: • • • • • How gratitude makes us happier How gratitude makes us healthier How gratitude makes us better employees Why gratitude is good for the bottom line The recipe for a culture of gratitude 4
Being thanked feels great! “I like being appreciated for the work I do.” 6% 94%
When were you last appreciated at work for a job well done? POLL QUESTION: A. Within the last week B. Within the last month C. Within the last year D. Longer than a year E. Never =( 6
Appreciation impacts the bottom line. “I would work harder if my efforts were recognized.” 22% 78%
Appreciating people also feels great… …and it is good for you.
RESEARCH SHOWS: THANKFUL PEOPLE ARE HAPPIER PEOPLE
Gratefulness Increases Emotional Well-Being Journal of Research in Personality, 2007 The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al 10
Grateful People Get Along Better with Others Clinical Psychology Review, 2009 Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty 11
Grateful People Are More Resilient to Trauma Behaviour Research and Therapy, 2006 Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian 12
RESEARCH SHOWS: THANKFUL PEOPLE ARE HEALTHIER PEOPLE
Grateful People Sleep Better Journal of Health Psychology, 2012 Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong 14
Grateful People Are Physically Healthier University of Connecticut Professor Glenn Affleck 15
Grateful People Are Less Depressed American Psychologist, 2005 Positive Psychology Progress - Seligman, Steen & Peterson 16
RESEARCH SHOWS: THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
Grateful People Pay It Forward Psychological Science, 2006 Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno 18
Grateful People Achieve More Journal of Personality & Social Psych, 2003 Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough 19
Grateful People are Better Corporate Citizens Journal of Business Ethics, 2007 On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz 20
Grateful People are Less Likely to Burn Out Educational Psychology, 2010 Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan 21
Grateful People are More Moral Psychological Bulletin, 2001 Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al 22
RESEARCH SHOWS: GIVING IS MOTIVATING
Giving Makes People Happier Harvard Business School, 2009 Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al 24
Opportunity to Give Increases Commitment to a Company Academy of Management Journal, 2008 Giving Commitment: Employee support programs and the prosocial sensemaking process – Grant, Dutton 25
Givers Are More Engaged 60% 50% 40% Highly Engaged 56% 30% 20% 10% Highly Engaged 27% 0% Have recognized others Have not recognized in the past year others in the past year
How does giving make you feel? POLL QUESTION: A. Drained B. Energized C. Grateful D. Annoyed 27
GETTING TO THE BOTTOM LINE: HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
Increased engagement 29
Higher organizational commitment 30
More pro-social citizenship behavior 31
Increased social capital 32
Health, happiness and well being 33
THE RECIPE: HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
Create a culture of appreciation • Encourage employees to “catch each other doing things right” • Help workers to be givers • Facilitate “everyone-to-everyone” recognition 35
Encourage organizational “virtuousness” • Give work purpose and meaning • Allow people to flourish and grow • Encourage and reward strength, self-control and resilience 36
Facilitate connections among employees • Tear down intra-organizational barriers • Increase multilateral communication • Foster emotional connections 37
Encourage expression of gratitude • Provide a formal system for thanking co-workers • Make thanks public within your company • Encourage written gratitude 38
Video http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/ 39
MOTIVATE & ENGAGE ALL EMPLOYEES
VISIT US: www.globoforce.com SUBSCRIBE: www.globoforce.com/gfblog EMAIL US: firstname.lastname@example.org email@example.com 41
Join Globoforceâ€™s Thad Peterson and Darcy Jacobsen as they show how gratitude can be a key ... Gratitude: A Recipe for a Happier Workplace.
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