Published on May 22, 2013
0566/EDU/1112/SAHBuilding for the Future, Caring for our CommunityGina VeliotiseLearning Co-ordinator,San College of EducationSydney Adventist Hospitalgina.firstname.lastname@example.org | LinkedIn
0566/EDU/1112/SAHSan eLearningLearn anywhere, anytime, anydevicewww.saneducation.org.au
0566/EDU/1112/SAHCelebrating 110years in 20132200 staff and750 medicalpractitionersSydneyAustraliaSydneyAdventistHospitalNSW’s largestprivate hospital50,000inpatients and175,000outpatientseach yearstate-of-the-artdiagnostic andtreatmentfacilitiesMajor hospitalexpansion2013-2014Operates 24/7across 3campuses
0566/EDU/1112/SAH Current site is only availableinternally via the Intranet High training costs Inadequate reporting functionality High maintenance costs, technicalflaws Poor user experience Site is cumbersome to use andnavigate Poor learning and assessmentdesign Inadequate eTools and resources Linear learning, content “dumping” Online content is difficult tomaintain and therefore creates riskDrivers forChange
0566/EDU/1112/SAH Moodle 1.9 was installed in 2011 Modest start and met initial goalsfor compliance training As a prototype has beensuccessful Increased basic learner options Introduced staff to new methodsof learningMore importantly……helped us tobetter identify training challengesassociated with the hospitalsexpansion and increased need forefficient trainingCurrent Solution
0566/EDU/1112/SAHImproved Strategic e-Learningsolutions to meet: Safe and competent performanceto protect hospital’s CoreBusiness Support for major hospitalexpansion Development of staff onlinetraining services Sustaining Innovation, BestPractice and a strong learningculture Legal Compliance andReportingSupport a Dynamic Landscape
0566/EDU/1112/SAH Align the workplace skill levelswith operational needs. Customised solutions toimprove capability, productivityand sustainability. Mitigate risk and ensureCompliance training is met anddocumented. Provide reliable and up-to-datetraining completion reports Long-term and sustainabletraining solution. Cost-effective now and into thefutureCritical Business Goals
0566/EDU/1112/SAHPeople Before Technology Interviewed approx. 50 staff One-one-one and small groups Both clinical and non-clinicalareas Across all departments andmanagement levels Helped shape new environment Identified keygoals, requirements andpriorities• Training needs• Challenges• Reporting needs• Priorities
0566/EDU/1112/SAHPassion and Commitment “There is a commitment to learning anddevelopment” “Make it so employees feel competent and likethey are contributing – this will translate to qualityof patient care. Consumer feels like they arebeing well cared for” “Need a self-driven orientation program that istailored and can happen before they start” “Needs to be scenario based, with lots of realcase presentations”, “Reports currently don’t meet auditingrequirements” “Need a self-driven orientation program that istailored and can happen before they start” “It’s so hard to setup accounts for agency staffand track who is doing what” “Everyone can do it quickly and show evidence” “Can’t be buried too deep” “Intuitive, easy to work your way through it” “Staff don’t have time and/or not available toattend face-to-face training” “Must be reliable and accurate”,
0566/EDU/1112/SAHHeadline Findings & Key Requirements Web-based access, multi-platformcompatible User accounts aligned with HR system Accurate and Up-to-date CompletionReports Track course and activity progress Blended delivery and assessment Make learning and assessment fun andinteractive Authentic, relevant and just-in-timeworkplace training Enable decision-making opportunities,reflective learning & sharing ofexperiences Make learning more manageable,chunk it Technical ease and reliability
0566/EDU/1112/SAHThe Experience Compelling learning experience Contemporary and helpful Professional and motivating Interesting and interactive Challenging and rewarding Engaging and relevant Support individual, self-pacedparticipation Easy to find, use and understand Confident, relevant and switched-on
0566/EDU/1112/SAH Embed enhanced trainingsolutions in the businessworkflow, providing just enoughinformation at the moment of need Fast-track online help to keep upwith clinical system updates Enhances staff confidence andperformance, providing better andmore flexible training options Reduce the time between learningand application Increasing staff productivity andability in using core clinicalapplications. Position staff to find what theyPerformance Support
0566/EDU/1112/SAH Embed Compliance andcompetency training, in real-time workplace activities. Reduce risks by increasingcompletion rates for mandatoryand compliance training. Improved reporting to providequick and easy access to up-to-date completion information. Support legal reportingrequirements to demonstratecompliance. Simulate real-time experiencesfor better learningCompliance Training and Reporting
0566/EDU/1112/SAH Enable time poor staff and shiftworkers to complete training intheir own time, at their own place. Provide multiple learningpathways to meet the needs ofthe varying spectrum of learners. Foster a web-based learningcommunity and establish adigital library of resources. Enhance staff techno-confidence Promote knowledgeacquisition, application andretention, using best practiceClinical Professional Development
0566/EDU/1112/SAHApproach Create a User-centric trainingsolution Provide an authentic learningexperience, practice workplacedecisions Apply best Practices in learningdesign, resourcedevelopment, and web design Use innovative tools, digitalrepositories, and multimedia Create interactive, engagingand effective training packages
0566/EDU/1112/SAHeTools Quick Authoring Tools Non-linear navigation, content layering Interactive, self-marking, instantfeedback Peer collaboration and communication Learner-centric pathways Progress Tracking and completionstatus Multimedia, scenarios, examples Fast track resource development
0566/EDU/1112/SAHChecklist and Guidelines: Authentic Instructional Design Reflective and decision-making opportunities Multimedia elements to add interest and contextualise Web friendly content, concise, chunked and visual User-friendly, non-linear navigation Workflow processes (write/review/approve) Version Control and validationBest PracticesResourceDevelopment
0566/EDU/1112/SAHAnticipated Benefits Enhanced Moodle 2.4functionality Learn anywhere, anytime, anydevice Alignment with staff HR records Outsourcing maintenance andongoing upgrades Interactive and multimedia-richincluding web tutorials, clinicaldemos, Reduced training costs viaimproved functionality and systemsintegration. A a “one-stop-shop” for all
0566/EDU/1112/SAHSan eLearning PortalsEmployee of Adventist Healthcare?Volunteer, Clinical Student,Contractor or Agency Nurse?
0566/EDU/1112/SAHTechnical helpCourse OverviewDigital ResourcesKey Steps and TopicsConditional ActivitiesLearning TipsAuthentic ScenariosOnline QuizzesCompletion CertificatesSan eLearning 2013
0566/EDU/1112/SAHAnalysis• Stakeholder Interviews• Gather Requirements• Evaluate OptionsDesign• Information architecture• Design Reports and align with Chris 21• Graphic Designs and layoutsBuild• System Installation and configuration• Redevelop Courses• Usability TestingRoll-out• User Accounts and emails• Customise Reports• Communicate changesImprove• Post-implementation Review• Refine and Enhance• Extend solutionProject Stages
0566/EDU/1112/SAHAbout San eLearning
0566/EDU/1112/SAHwww.saneducation.org.auThank youGina VeliotiseLearning Co-ordinator,San College of EducationSydney Adventist Hospitalgina.email@example.com |LinkedIn
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