Published on March 21, 2014
Building Health Partnerships Partnerships in Practice
About Building Health Partnerships • Assist CCGs to realise their aspirations for truly meaningful engagement with patients, carers and their communities • Enable the building of trust and mutual understanding between voluntary, community and social enterprise (VCSE) organisations and CCGs, and Health and Wellbeing Boards/ local authorities • Enable senior staff in CCGs and VCSE to take key leadership roles in responding to the challenges of transforming health commissioning and delivery of improved health outcomes through cross-sector collaboration • Develop and implement local programmes of intervention for more effective engagement of the VCSE sector in health commissioning and delivery of improved health outcomes. • Facilitate the sharing of innovative models of effective working and successful approaches to clinical commissioning thus enabling the spread of best practice.
The 12 learning sites • Bristol • Bradford • Croydon • Dudley • Durham • Hackney • Manchester • North Hampshire • Shropshire • SE Staffordshire • Swindon • Wakefield
Dudley Building Health Partnerships Steph Cartwright Organisational Development Manager, Dudley CCG Mark Ellerby Change Manager, Cloudberry/Summit House Support
Challenges faced • How to demonstrate a value added approach to commissioning • How to build an integrated approach towards future planning • How to develop / enhance services in H&SC from VCSE • Complexity of the problem • Trust?
Approach taken • Collaborative with an aim of bringing all stakeholders together • Partnership working • Making things simpler for all • Two schemes emerged: • PSIAMS: customer intervention tool to measure the journey and outputs of an organisations work • Community Information Directory (CID): web based search tool of local services available to support H&SC
Differences to community H&WB PSIAMS • VCSE: An outcomes approach to service delivery • CCG: Integrated commissioning at a local level • Both: Identify issues that may arise using data • Community: Emergence of stronger communities and local support
Differences to community H&WB Community Information Directory • Signposting for GPs, organisations and individuals • Local services • Patient choice • Social prescribing
Shared learning: Working together • Collaborative working works • Recognising the strength each party can bring to the table • Seeing the potential rather than the obstacles
Shared learning: Building Social Capital • Taking sensitive approach towards individuals and neighbourhoods • An emphasis on independent living and empowered communities • Creating social capital, especially where there is gaps in provision
Social Training Integrated Care Development Social Prescribing Community Information Directory Data Capture Shared Learning: Data & The Whole Picture
Manchester Building Health Partnerships Paul Martin, CEO, The LGF
Over-arching recommendations • EDUCATE the workforce of all service providers to create and maintain a safe, inclusive and respectful environment for all lesbian, gay, bisexual and trans people. • MONITOR the sexual orientation of your service users, patients and staff as part of your standard demographic dataset, and use the findings to inform future plans and improve services. • COMMUNICATE in a non-discriminatory way, without making assumptions about a person’s sexual orientation or gender identity. • INCLUDE lesbian, gay, bisexual and trans people's needs within mainstream services, policies, strategies and commissioning plans. • TARGET when necessary, lesbian, gay, bisexual and trans people with specific health information and campaigns. • DEVELOP where appropriate specialist health and support services for lesbian, gay, bisexual and trans people, their partners and their families.
Wakefield Building Health Partnerships Dave Smith, Business Development Director, Social Enterprise Support Centre
BHP NHS Wakefield NAVCA/IVA R/ SE-UK TCS Meeting the Challenge Care Closer to Home Spectrum CIC Core Group Stakeholder Collaboration Define and measure Social Value More self management/ self care Helping to build resourceful communities Helping to build resourceful individuals Map the VCSE capacity to deliver against CCG & HWB priorities Social prescribing Promotion /development of assets to enhance wellbeing Pilot activities for VCSE delivery of preventative /proactive care services
Opportunities and Ambition • Improve/enhance the current strategic relationship between the VCSE and CCG • harness the potential of small, ‘non clinical’, community-based organisations that have not traditionally been seen as potential providers in the past • Inform and educate primary and community care in particular in core VCSE principles – e.g. community capacity building and social value • Improve and expand on the existing opportunities for CCG/VCSE collaboration • With HealthWatch Wakefield ensure the citizen voice is heard • Facilitate an increase in volunteering and peer supporter opportunities to ‘give something back’ • Design co learning opportunities capable of exploring and encouraging direct involvement by primary care
Three key objectives • Objective 1 - Embedding the process of Social Value with the CCG to generate a social value consensus statement for the Wakefield District • Objective 2 - Social prescribing project – mapping the VCSE delivery model against the CCG commissioning strategy using the Social Prescription model as an exemplar • Objective 3 – Develop a clear Stakeholder Communication & Engagement Strategy
What we did BHP project brought together expertise to consider how we can improve our commissioning of social value. In particular we: • Developed our understanding of best practice • Considered how we could improve our joined-up partnership approach • Co-produced a vision that builds community assets and more sustainable healthier productive communities services • Started to change commissioning practice (SP)
Learning points • Improving understanding of how CCG and VCSE can work better together • Co-producing social value statement • Developing practical models (i.e. social prescribing), that exemplify the concept of social value • Clearer message to Clinical Commissioning Group and Local Authority about VCS capacity to deliver
Questions and Discussion For more information: www.socialenterprise.org.uk/buildinghealthpartnerships Nancy.firstname.lastname@example.org Helen@just-ideas.co.uk
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