Rollins Liaison Evaluation ARL Meeting ALA Conference 2016

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Information about Rollins Liaison Evaluation ARL Meeting ALA Conference 2016

Published on June 13, 2016

Author: JonathanMiller70



2. Rollins: The facts Location: Winter Park, FL Carnegie Class: Master's/L Endowment: $366,900,000 Students: 3,264 FTE Faculty members: 233 Olin Library: 10 librarians

3. Liaison “Job Description”  Program Goals – further strategic priorities, expand instruction, support the college, develop collection development, partner with faculty.  Expectations – Two way communication, partnership, development, innovation.  Liaison Goals – personal contact, two way communication, partnerships around information literacy, collection development, innovative projects,  Tips & Tricks – persistence, interest, problem solving, learning, communication, understanding.  See Appendix 1 for more details.

4. Evaluate the liaison librarian, not the Program  LibQual and MISO – but needed more detail.  Based on faculty perceptions (including adjuncts.)  Simple to use for both librarians and faculty.  Respect the confidentiality of respondents and the privacy of librarians  Formative not normative. A self-reflective assessment that supports continued development.  At a small college will faculty be prepared to give their librarian colleagues honest feedback?  Conducted every two years (next up: Round 3, Spring 2017.)

5. The survey (Appendix 2)  Respondents identify their department, then their liaison (or “I don’t know.”  Select interactions from a list of 18 (e.g. He/she instructed or presented to a class of mine.”)  Rate the interactions overall (with room for comments.)  Identify how much interaction they want (less/more/about the same.)  Comment on how the liaison could do better.  Demographics: rank and seniority.  General comments.

6. Formative Assessment  Librarians as a group review anonymized, aggregated results.  Each liaison reviews their own results (including results from respondents who identified with one of “their depts.”, but did not know the liaison (≈11%)  Reviews previous liaison plan and prepares updated plan.  Meet with the director.  Relationship between interaction rating and amount of interactions desired.  Comments give useful feedback on what works and what does not.  Assessment as “push poll.”

7. Liaison as “Vulnerable method” (Larry Miller, 1977)  Three rounds of surveys by 2017.  Librarians are free to use them in P&T reviews.  Temptation to try and ID respondents.  Power dynamics of the meeting with the director.  Faculty members are prepared to give honest feedback.

8. Want more details?   Miller, J. (2014). A Method for Evaluating Library Liaison Activities in Small Academic Libraries. Journal of Library Administration, 54(6), 483-500. DOI:10.1080/01930826.2014.953387  These slides evaluation-arl-meeting-ala-2016 10.1080/01930826.2014.953387

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